Digital Strategies Events Leadership 
Perficient
DECEMBER 10, 2020
“Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. ” If the answer is not good, then look at leadership as the first step. Your customers have gone through significant personal events in 2020.
Perficient
FEBRUARY 25, 2021
To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. To promote this kind of alignment, we work with leadership teams to define a vision for digital. Perficient: Digital Strategy Experts.
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PYMNTS
JUNE 1, 2017
Office Depot has made some key changes in its leadership team, including naming a new chief digital officer. According to Chain Store Age , Kevin Moffitt is now the company’s chief digital officer. Moffitt will report to Steve Calkins, the newly appointed president, business solutions division.
Gonzobanker
JULY 20, 2022
financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Take Ownership of Your Digital Transformation!
Accenture
JULY 20, 2017
Our change leaders have a well-defined and well-communicated digital strategy, a clear and compelling vision of the changes that are needed, and greater leadership commitment to making those changes happen. More broadly, change leaders tell us that they have gotten comfortable with the need for rapid, non-stop transformation.
PYMNTS
APRIL 16, 2019
A survey conducted late last year found that 75 percent of charities had in their employ “very few digitally skilled people,” and that 77 percent of charities rely on boards and other leadership for guidance about how to navigate the expanding world of digital commerce and payments.
PYMNTS
SEPTEMBER 10, 2019
In an interview with Karen Webster, Norbert Knievel, head of Banking Thought Leadership at Diebold Nixdorf , said FIs would do well to reconsider the role of the ATM in an age where cash usage endures even with the continued inroads made with digital commerce. “So He called it a way of recycling cash across customer segments.
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