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Credit Unions Encouraged To Get Aggressive With Digital Strategies

PYMNTS

I think with those Prime Day debit users were really more motivated by the Prime Day sales and by Prime Day and the [interest] that comes with the event and those perceived savings,” Phillips said. She said CUs don’t need to plan for a digital holiday shopping season — it’s already here. Don’t be too shy or too conservative.

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Feeling Stuck in Your Digital Transformation? Start with Empathy and Dumplings

Perficient

As organizations continue daily adjustments in response to pandemic-related market shifts and customer expectations existing internal alignment challenges compound. The compounded alignment challenges multiply when digital strategy transformation activities are layered on. In short, progress.

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2020 Holiday Season: How Marketers Can Prepare and Adapt – Webinar Transcript

Perficient

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. What will be different this holiday season and how to adjust your strategy accordingly. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient.

Marketing 294
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Mastercard’s Vosburg Sees Consumer Spending Changes

PYMNTS

But he noted that “while this is a very dramatic short term event, we continue to be focused on the longer term and executing to continue to grow our market share and execute on our digital strategy, which is now more important than ever.". In the U.S., he said, trends have been relatively consistent.

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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

For most organizations and their customers, 2020 was a year eventful beyond measure. Despite the uncertainty, CX and digital leaders must be vigilant in identifying fast-changing customer expectations. Perficient: Digital Strategy Experts. 2021 promises much of the same, with both setbacks and successes in store.

Meeting 309
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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

The Swedish home furnishings retailer is planning to cut back on its catalog emphasis and has canceled plans for some new retail locations in an effort to improve its eCommerce platform and digital customer service. DHL Supply Chain, a unit of Deutsche Post DHL Group, will operate the center.

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Post COVID-19 Customer Experience Imperatives

Perficient

The pandemic exposed both good and bad customer experiences as companies reacted to the changing market and economic conditions. Your customers have gone through significant personal events in 2020. COVID-19 vaccines appear to be close to helping resolve the 2020 Coronavirus Pandemic. Expectations vs Reality.