What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)
Perficient
FEBRUARY 25, 2021
For most organizations and their customers, 2020 was a year eventful beyond measure. Despite the uncertainty, CX and digital leaders must be vigilant in identifying fast-changing customer expectations. Perficient: Digital Strategy Experts. 2021 promises much of the same, with both setbacks and successes in store.
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