PYMNTS

JUNE 5, 2019

“This partnership will enable the AliExpress Russia JV to accelerate the development of the digital consumer economy of Russia and CIS countries in ways that no one party could accomplish alone,” said Daniel Zhang, CEO of Alibaba Group. Group ,” said Gevork Vermishyan, CEO of MegaFon.

Digital Strategies 122

Digital Strategies Groups Mobile Innovation 122

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

NOVEMBER 7, 2019

“This partnership will enable the AliExpress Russia JV to accelerate the development of the digital consumer economy of Russia and CIS countries in ways that no one party could accomplish alone,” Daniel Zhang, chief executive officer of Alibaba Group, said at the time. .

Digital Strategies 100

Digital Strategies Operations Regional Innovation 100

PYMNTS

JUNE 15, 2020

These realities are casting a new light on some of grocery stores’ recent innovations, such as Stop and Shop’s hand-held product scanners and Target’s and Whole Food’s mobile ordering and curbside pickup services. Sam’s Club has been a notable player in the digital innovation arena. A Proving Ground For Innovation.

Innovation 209

Innovation Mobile Tools Dallas 209

Perficient

DECEMBER 17, 2020

Innovative ideas come from groups with different perspectives. Everyone from Google to smaller organizations have recognized better, more innovative outcomes from teams that are more diverse. As the saying goes, ‘The definition of insanity is doing the same thing and expecting different results.”

Strategy 348

Strategy Innovation Video Google 348

Perficient

NOVEMBER 5, 2020

When your consumers find a more effective digital way to interact, they are very unlikely to change back to their ‘old ways’ (pre-COVID). Forbes’ Senior Contributor Anna-Katrina Shedletsky indicated manufacturing will experience five years of innovation in the next 18 months because of COVID-19. The Hot Buttons. The Bottom Line.

Company 436

Company Customer Experience Groups Data 436

PYMNTS

DECEMBER 24, 2020

Steph So, head of digital experience at Shake Shack, told PYMNTS , “We listened to our guests and witnessed the experiences they were having, and we worked flexibly and quickly to provide them with an array of options that gave them the accessibility and comfort they desired.”

Analytics 175

Analytics Study Digital Strategies Strategy 175

PYMNTS

SEPTEMBER 2, 2020

The idea of offering digital services was hardly new to credit unions (CUs) before the pandemic, but the outbreak provided “the why” for going all-in, Dr. Kathy Snider , senior vice president and group leader of Engage products at CO-OP Financial Services , told PYMNTS.

Payments 223

Payments Innovation Meeting Digital Strategies 223

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. In these sessions, you can dream.

US 195

US Training Examples Data 195

PYMNTS

NOVEMBER 17, 2020

Germany's Razor Group, which works to acquire and scale Amazon brands, has raised 25 million euros (about $26.7 Customers can also split purchases with other users on PayPal and Venmo and receive the credit directly back to their card. Germany's Razor Nets $33M to Buy, Grow Amazon Sellers. million) in a new funding round.

Payments 130

Payments Michigan Fraud Digital Strategies 130

The Paypers

JUNE 3, 2016

(The Paypers) The banking group Emirates NBD has announced the investment of USD 136 mln towards digital innovation and multichannel transformation of its products, processes and services.

Digital Strategies 28

Digital Strategies Strategy Groups Innovation 28

PYMNTS

NOVEMBER 24, 2020

Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. percent of this group cite interest in this feature compared to 3.7 Digital strategies must therefore reflect generational as well as geographical distinctions among consumers.

Online 142

Online Mobile Digital Strategies Strategy 142

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. “Our She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

JULY 14, 2020

Satyam Khanna, a resident fellow at the New York University School of Law, told the newspaper if grouped together, small businesses equal the country’s biggest employers. The COVID-19 pandemic has been a catalyst for small firm innovation, with 72 percent of SMBs improving or adding digital capabilities since the crisis began.

Wichita 146

Wichita Texas New York Florida 146

PYMNTS

APRIL 29, 2019

According to the report, Zobel de Ayala said during the annual shareholder meeting that the company would invest in startups with “scalable, innovative models.” The fund is part of Ayala’s strategy to implement digital strategies. “We

Fintech 108

Fintech Capital Strategy Digital Strategies 108

PYMNTS

NOVEMBER 23, 2020

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. While the Highland, New York, Chipotle Digital Kitchen location is still new, we have received tremendous interest in the concept,” West said.

New York 214

New York Survey Digital Strategies Mobile 214

Bank Innovation

JANUARY 17, 2020

Mitsubishi UFJ Financial Group Inc. named Hironori Kamezawa as chief executive officer, turning to a math expert to help Japan’s biggest bank forge a path in the digital era. Kamezawa, 58, will take the top post on April 1, the Tokyo-based bank said in a statement on Friday, confirming news reports from earlier this week. […].

Groups 221

Groups Report Innovation Strategies Digital Strategies 221

PYMNTS

MARCH 6, 2020

Since the dawn of the internet in the mid-90s, there have been some genius ideas and some completely innovative business models. New companies now aim to be used as a verb by creating an innovative way to buy goods – such as: “I floated it.”. We have a good digital strategy around social media, YouTube and a couple of other channels.

Hawaii 141

Hawaii social media Innovation Digital Strategies 141

PYMNTS

DECEMBER 18, 2019

From McDonald’s to Starbucks , quick-service innovators are expanding their mobile ordering efforts with the inclusion of delivery. KFC , for its part, will look into new drive-thru technologies such as menu boards that are powered by artificial intelligence (AI) in its digital strategy for next year.

Mobile 131

Mobile New York City Innovation New York 131

Perficient

DECEMBER 10, 2020

I think there are two major groups of customers emerging from the COVID-19 Pandemic: Customers who want to get back to “normal” or the way they behaved in 2019. Customer experience professionals are going to be challenged to identify these customers and how to deal differently with each group.

Customer Experience 340

Customer Experience Leadership Study Groups 340

PYMNTS

MARCH 20, 2018

The Boston Consulting Group (BCG) has released a new report that suggests corporate bankers may be able to halt shrinking profits through digital transformation. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

PYMNTS

AUGUST 10, 2018

As a result, consumer groups have criticized Venmo for its privacy policies , and the issue has caught the attention of federal regulators. Sargi Mann, executive VP and head of digital strategy and investments at Havas Media Group, told Ad Age.“Data So what’s the takeaway from all this?

Online 101

Online social media Baltimore Data 101

CB Insights

NOVEMBER 3, 2017

From new booking engines to events/activities to person-to-person platforms like Airbnb, there is innovation all over in travel. Hyatt Hotels and AccorHotels have both reacted to the rise of home-sharing giant Airbnb by unveiling revamped digital strategies and investing in the travel tech space. Alibaba Group.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

FICO

JUNE 21, 2022

Digital decision platforms have been driving a diverse mix of innovations. The automation and personalization of customer engagements and negotiations, enables Hoist to resolve one in five (20%) cases automatically across its entire group, and around one in three (33%) UK cases.

Management 52

Management Customer Experience Regional Strategy 52

Social Assurance

NOVEMBER 6, 2020

Between the live chats, group text messages and all the buzz surrounding content, any impending dread of sitting in front of my computer for two days went away and was replaced with the typical excitement for the conference. Bank marketers were showcased as strategic, innovative and essential to any person with a C in their title.

Marketing 12

Marketing Conference Minneapolis Analytics 12

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Boost innovation. Cloud is how they are getting there.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

APRIL 14, 2017

The big question: Can the existing payment rails support the innovation that is needed? Said NACHA’s Estep, “the answer depends on what type of innovation you are talking about, and then what type of a payments system you are talking about.” Against that backdrop, “innovation means many different things to different players.”.

Payments 105

Payments Innovation United States System 105

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. State of Innovation Report. Get exclusive access to our survey of 677 corporate strategy executives.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

OCTOBER 11, 2019

That indicates the trucks are designed for shorter hauls of 400 miles or less, SJ Consulting Group’s principal consultant Satish Jindel told Business Insider. Early descriptions indicated they are “day cabs,” rather than “sleeper cabs,” indicating the drivers of the trucks won’t sleep there.

Leadership 100

Leadership Apple Branding Retail 100

Gonzobanker

DECEMBER 22, 2014

With so much buzz around mobile apps with budget bubbles and alerts that only a small group of consumers ever download and try, it’s great to hear about shops like $3B Tinker Federal Credit Union, which has quietly grown to provide financial education to 20,000 people a year. That’s one helluva move up. Buena suerte, Bradley! EVP: Hell no.

Los Angeles 101

Los Angeles Apple Risk Management California 101

Gonzobanker

APRIL 24, 2019

A few nuggets: Marketing spend is the one place where banks can innovate quickly vs. waiting for long-haul tech and people-based transformations. Let’s get into small groups and get people involved! Agree with his views or not, he threw them down humorously and flawlessly to an audience he had leaning in.

Branding 114

Branding Conference Strategy Oregon 114

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78