PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. What seems to be genuinely changing is consumer awareness of how privacy really works in the digital world. Except, maybe not. Privacy Changes. In fact, just 9 percent of U.S.

Online 101

Online social media Baltimore Data 101

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units.

Digital Strategies 172

Digital Strategies Strategy Leadership Customer Experience 172

PYMNTS

MARCH 24, 2016

“With five years passed since we first polled procurement’s global leaders, we saw an opportunity to delve into not only the historical development of the function but also to cast our minds forward to what the future could hold for procurement,” he said in his introduction to the report.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

FEBRUARY 23, 2018

continues to take the lead as the largest QSR, followed by Starbucks and Subway , Bloomberg reported. And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. But there are no official reports on its next planned expansion. But McDonald ’s Corp. Subway’s $10.8

Online 101

Online US Payments Mobile 101

PYMNTS

JULY 14, 2020

The resurgence of the COVID-19 has delivered a crippling blow to many small businesses, The New York Times reported. On June 26, the owner of Krank It Karaoke in Wichita Falls filled the frozen margarita machine, spent $1,000 for masks and hand sanitizer as he prepared for the weekend rush, The Times reported.

Wichita 146

Wichita Texas New York Florida 146

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But that’s not the whole story, of course.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JUNE 15, 2020

These realities are casting a new light on some of grocery stores’ recent innovations, such as Stop and Shop’s hand-held product scanners and Target’s and Whole Food’s mobile ordering and curbside pickup services. Sam’s Club has been a notable player in the digital innovation arena. A Proving Ground For Innovation.

Innovation 209

Innovation Tools Dallas Mobile 209

PYMNTS

JUNE 19, 2020

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies. Around The Payments Orchestration Ecosystem. About The Playbook.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

DECEMBER 22, 2020

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. “I Shake Shack reported that its Q3 sales were down 18 percent compared to the same period last year. Post-Pandemic Moves.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

NOVEMBER 7, 2019

Alibaba Group’s logistics operator is partnering with Pochta Russia and Aviastar-Tu to launch direct China-Russia cargo delivery flights, Reuters reported on Thursday (Nov. Russia’s online shopping sales are over $14 billion each year and growing.

Digital Strategies 100

Digital Strategies Regional Operations Innovation 100

PYMNTS

NOVEMBER 23, 2020

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. Another study found that 80 percent of consumers would order online or via mobile app if eateries rewarded them for doing so.

New York 214

New York Survey Digital Strategies Mobile 214

PYMNTS

AUGUST 5, 2019

Rupert Murdoch-controlled Fox Corp is buying personal finance broker Credible Labs in a deal valued at $397 million, Reuters reported on Monday (Aug. The non-bank and online lending sector is developing fast in Australia, where it has a 32 percent share of the APAC alternative finance market.

San Francisco 108

San Francisco Lending Digital Strategies Marketing 108

PYMNTS

DECEMBER 18, 2019

Diners, as it stands, spend more via online channels or mobile than when buying in person, which makes delivery rewarding for restaurants and moves them to encourage ordering through those channels. From McDonald’s to Starbucks , quick-service innovators are expanding their mobile ordering efforts with the inclusion of delivery.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

PYMNTS

JANUARY 21, 2020

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. And self-service kiosks, which were once only mainstays in airports, banks and supermarkets, are also “now spreading rapidly across the restaurant space,” per the report. states and 24 countries.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

JUNE 28, 2016

Reports said D3 raised $10 million from West Partners for its digital SME and consumer banking tool, which is extended to existing financial institutions that want to strengthen their digital banking services for SME customers. . ” Efforts to keep up with demand, he added, are what attracted investors.

Security 100

Security Tennessee Analytics Digital Banking 100

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. In addition to Alexa, the restaurant chain is also turning to other digital innovations.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

JUNE 22, 2020

This system of cash-based eCommerce purchases — “Boleto” in Portuguese-speaking Brazil and “Boleta” in Spanish-speaking South American countries — allows consumers to pay for goods purchased online by printing out their payment information and submitting cash payments to their local general stores, bank branches or other brick-and-mortar locations.

Strategy 230

Strategy Payments America Examples 230

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report. You can see our list of 30 fintech-focused corporate innovation labs here. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

Javelin Strategy & Research

FEBRUARY 1, 2022

Banner Section Home Rss.xml Scorecard Reports Recognizing Excellence in the Marketplace! The report me. Its approach allows banks and credit uni. Its approach allows banks and credit uni. Its approach allows banks and credit uni. The scorecard assesses five companies examined in a.

Report 40

Report Digital Banking Fraud Mobile 40

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. After an initial success, organizations quickly learned that a one-off capability was not a mobile or digital strategy. It is considered the most important development the U.S. banking industry by many.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

DECEMBER 30, 2020

Many CUs found themselves quickly shifting to new solutions and operating procedures to accommodate branch closures or social distancing mandates, and the strategies they have developed to cope with this new reality have persisted even as they begin reopening. The Drive Toward Digital.

Trends 137

Trends Innovation Study Technology 137

Filene

MAY 19, 2016

The Credit Union Times and Forbes recently reported on the Shastic index which gave perfect or near-perfect scores to Educational Employees Credit Union (EECU), Navy Federal Credit Union and Eastman Credit Union. Filene’s innovation programs help credit unions execute on innovation, ideas, and cultural change.

social media 34

social media Case Study Innovation Mobile 34

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

CB Insights

MAY 10, 2018

Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. State of Innovation Report. Many are still in wide usage today.

Strategy 78

Strategy Management Analytics Tools 78

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. That’s one helluva move up. Buena suerte, Bradley! EVP: Hell no.

Los Angeles 101

Los Angeles Apple Risk Management California 101

Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. “Last year, a Javelin report said that there was $9 billion lost due to card fraud. This technology is sweeping across all digital channels.

Security 12

Security Mobile Technology Virginia 12