CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

Bank Innovation

JUNE 18, 2018

PREMIUM - The mobile app is at the top of most banks’ digital strategy. At BBVA Compass all innovation initiatives fall under Olalla’s business development department. And among the various innovation […]. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S.

Mobile 268

Mobile Digital Strategies Innovation Strategy 268

Bank Innovation

MARCH 29, 2019

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets.

Digital Strategies 186

Digital Strategies Strategy Digital Banking Technology 186

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

PYMNTS

MARCH 6, 2020

Even a decade ago it was obvious that the rise of mobile and the expansion of eCommerce was going to have a transformative effect on retail. I think we’re co-shaping it,” Siddiqi said of the future of grocery retail, “and how it is evolving.

Innovation 175

Innovation Retail Digital Strategies Mobile 175

PYMNTS

OCTOBER 16, 2018

.” “We are getting to reimagine retail and our business … expect us to test a lot and fail a lot,” he said. The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. in the next fiscal year.

Innovation 128

Innovation Meeting Retail Arkansas 128

Payments Source

JULY 17, 2020

Rolling out digital strategies now that enable creativity and innovation will establish a reliable foundation to prepare retailers to best meet their customer needs during whatever phase comes next, says Mobiquity's Sree Singaraju.

Digital Strategies 88

Digital Strategies Meeting Strategy Innovation 88

PYMNTS

DECEMBER 15, 2017

Retail isn’t all about taking people’s money. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else. Now, they are increasingly realizing that their customers are on digital platforms using digital tools.

Retail 129

Retail Branding Mobile Tools 129

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Analytics Digital Strategies System 251

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. Retail offices: 85. But then again, Rockland Trust Co. is not typical. Alex Jimenez. Rockland, Mass.

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

JUNE 15, 2020

These realities are casting a new light on some of grocery stores’ recent innovations, such as Stop and Shop’s hand-held product scanners and Target’s and Whole Food’s mobile ordering and curbside pickup services. Sam’s Club has been a notable player in the digital innovation arena. A Proving Ground For Innovation.

Innovation 209

Innovation Mobile Tools Dallas 209

PYMNTS

OCTOBER 21, 2020

Banorte will connect “all related systems, including channels” to Volante’s VolPay , which will help the bank orchestrate and process cross-border transactions while also “accelerating the bank’s digital strategy,” Volante said in a press release.

System 140

System Payments Digital Strategies Capital 140

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 And just over six in 10 — or 62.2 More than half — or 54.2

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. In a press release , the company said it has named JJ Fleeman as president of Peapod Digital Labs and chief eCommerce officer.

Branding 100

Branding Innovation America Strategy 100

PYMNTS

NOVEMBER 30, 2020

Innovation Vs. Incumbency. Steinmetz said the unbalanced competitive dynamic that seems to exist between small upstarts and giant, deep-pocketed incumbents is a narrative that’s often told, but is repeatedly being disproven thanks to innovation. “It just masks them until you run out of money.”. Incumbents do what they do.

Fintech 211

Fintech Innovation Analytics Seattle 211

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But that’s not the whole story, of course.

Fintech 169

Fintech Digital Strategies Mobile Strategy 169

Bank Innovation

JULY 24, 2019

based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text. Umpqua Bank, the Portland, Ore.-based

Portland 170

Portland Digital Strategies Regional Strategy 170

Bank Innovation

JULY 24, 2019

based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text. Umpqua Bank, the Portland, Ore.-based

Portland 170

Portland Digital Strategies Regional Strategy 170

PYMNTS

DECEMBER 5, 2019

And Uber CEO Dara Khosrowshahi said the ride-hailing firm could potentially offer courier services for retail companies in the future. Uber Eyes Retail Delivery. Uber CEO Dara Khosrowshahi said the ride-hailing company could possibly offer courier services in the future for retail companies. Curing the $2.4T

Cards 131

Cards New York City Payments New York 131

BankInovation

APRIL 15, 2021

The solution is an effort to build relationships with younger customers who no longer visit bank branches, said Benjamin Maxim, assistant vice president of digital strategy and innovation at the East […].

Digital Strategies 72

Digital Strategies Strategy Innovation Retail 72

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. . “In

Strategy 130

Strategy Innovation Digital Strategies System 130

Bank Innovation

OCTOBER 15, 2019

Wells Fargo’s digital strategy is showing results. million “digital active” customers in the third quarter of 2019, up 4% year over year. Wells Fargo’s digital push coincides with efforts to rationalize its branch footprint. […]. In an earnings report Tuesday, the bank confirmed it had 13.2

Digital Strategies 170

Digital Strategies Strategy Mobile Report 170

PYMNTS

MARCH 6, 2020

Since the dawn of the internet in the mid-90s, there have been some genius ideas and some completely innovative business models. New companies now aim to be used as a verb by creating an innovative way to buy goods – such as: “I floated it.”. For the students who don’t win, that $40 can be used as discounts at local retailers.

Hawaii 141

Hawaii social media Innovation Digital Strategies 141

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

PYMNTS

JANUARY 10, 2018

Existing investors in the firm include S3 Ventures, Argonaut Private Equity and other backers, the firm said, adding that it will use the investment to focus on “innovation, growth and expansion.”. “In In an era of digital transformation , our clients, who consist of credit unions and banks in the U.S.,

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

PYMNTS

JUNE 21, 2018

Putting a digital spin on makeup try-ons, L’Oréal is using augmented reality (AR) to enable beauty advisers to virtually put suggested products on a customer’s face as part of a consultation. The feature, which is dubbed Live Makeup Consultation, will launch for L’Oréal’s NYX Cosmetics brand, Retail Dive reported.

Video 142

Video Branding Digital Strategies Technology 142

PYMNTS

JUNE 5, 2019

“This partnership will enable the AliExpress Russia JV to accelerate the development of the digital consumer economy of Russia and CIS countries in ways that no one party could accomplish alone,” said Daniel Zhang, CEO of Alibaba Group. Group ,” said Gevork Vermishyan, CEO of MegaFon.

Digital Strategies 122

Digital Strategies Groups Mobile Innovation 122

PYMNTS

JUNE 15, 2020

And you better do it right now, they add, since digital shifts wait for no one. Innovators with better tech will appear and — literally overnight — snatch your customers out of your calcified incumbent arms and build scale, they say. For those companies, making the quantum leap to digital is, literally, a bridge too far.

Innovation 214

Innovation Mobile Capital Operations 214

PYMNTS

AUGUST 1, 2016

. – How business units can collectively drive enhanced digital services, combat fraud, and increase business performance. – Why volatile and uncertain times are creating an opportunity to accelerate the Digital Business Transformation. Digital Discussion Presenter: James Jenkins. Director, CA Technologies.

CA 100

CA Security Payments Cyber Security 100

PYMNTS

DECEMBER 22, 2020

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. Since the pandemic began, we have accelerated our digital investment,” she said. “I I don’t see that slowing down.” .

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

DECEMBER 28, 2018

It is a process that is going to take two to three years to play out, and once it does, it likely will set us up for a new wave of even greater innovation. Now it is time to turn our backs on proprietary payment device lock-in that stifles innovation and inhibits the ability of acquirers and merchants to shape their own digital strategies.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

JUNE 19, 2020

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies.

Payments 188

Payments Compliance Resources Fraud 188

Bobsguide

AUGUST 7, 2022

The solution, integrated with the apps CloudMargin and eflow via Finastra’s FusionFabric.cloud platform, will provide the bank with a modern, scalable and cost-efficient ownership model as well as access to ongoing upgrades and innovation. For more information, visit finastra.com. About The Co-operative Bank.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

AUGUST 29, 2017

The move is the latest in Target’s quest to boost its innovation strategy.

Maine 100

Maine Innovation Strategies Strategy Digital Strategies 100

PYMNTS

MARCH 19, 2018

The acquisition is part of L’Oreal’s plan to accelerate its digital strategy and to provide its 34 international brands with innovative technologies that enhance the beauty experience. We are thrilled to welcome ModiFace to L’Oréal to become the heart of our digital services R&D.

Branding 116

Branding Innovation Digital Strategies Technology 116