Perficient

FEBRUARY 2, 2021

In his article, Delivering at the Speed of the Customer , Brian shares his insights on developing technology-based experiences at the speed customers expect in a digital first world. Developing technology-based experiences requires a different approach. Developing technology-based experiences requires a different approach.

Report 496

Report Case Study Leadership Study 496

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 173

Digital Strategies Strategy America Innovation 173

Bank Innovation

MARCH 29, 2019

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets.

Digital Strategies 186

Digital Strategies Strategy Digital Banking Technology 186

Perficient

NOVEMBER 23, 2020

Lisa Frazier, Head of the Wells Fargo Innovation Group. It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. You will need cutting-edge technologies, such as artificial intelligence, to facilitate it. The power of data and artificial intelligence can help us do that.”

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

Perficient

OCTOBER 26, 2020

Digital Product Development Innovation Possibilities with 5G. Going beyond consumer markets, 5G capabilities may drive some more significant innovations and quality of life improvements many people may not even realize. Healthcare. Transportation. Automotive.

Video 476

Video United States Apple Innovation 476

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Pizza chain Domino’s , for example, is planning to test self-driving vehicle technology in one major metro region. About The Tracker.

Innovation 131

Innovation Houston Metro Mobile 131

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Analytics Digital Strategies System 251

Perficient

JUNE 30, 2020

Customer experience leaders continue to look for ways to improve their customer experience technologies. Assessing your technology stack with respect to customer experience is essential to making sure your technology is keeping pace and able to deliver new and innovative capabilities.

Customer Experience 348

Customer Experience System Analytics Management 348

Bank Innovation

SEPTEMBER 4, 2018

JPMorgan Chase is on a roll with its digital hiring and currently has more than 2,000 open positions. The bank is looking for a senior digital fintech expert to join its Digital Strategy, Innovation and Partnerships team, as it continues to recruit talent as part of its effort to revamp its technology team.

Digital Strategies 150

Digital Strategies Strategy Innovation Fintech 150

Perficient

NOVEMBER 20, 2020

Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. However, in order to achieve and sustain this level of truly individualized digital experience, you’ll have to do more than just create a lot of content.

Video 322

Video Tools Digital Strategies Marketing 322

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. But corporate payers are not the only entities in charge of driving adoption of AP automation technologies. billion valuation.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Perficient

JUNE 30, 2020

Many of these experiences and capabilities are powered by rapidly maturing technologies that have already started to prove themselves out. Or should we go the other way and invest in a risky but innovative direction? Innovating. Innovating experiences are the ones nobody is doing. You collected the insights.

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

JANUARY 2, 2020

Today, CO-OP Financial Services Chief Technology Officer Pam Brodsack said, a customer can do that — and a whole lot more — from within the confines of their mobile app from just about any place on earth due to the power of application programming interfaces (APIs). .

Innovation 142

Innovation Digital Strategies Strategy Trends 142

Perficient

SEPTEMBER 26, 2022

This was evident with innovative applications for underwriting, customer service, and claims management. Breakout sessions on the topic and embedded platform technologies abound. The digital experience requires real-time and frictionless interaction delivered by robust cloud and API programs.

Data 275

Data Conference Analytics Industry 275

PYMNTS

JUNE 15, 2020

These realities are casting a new light on some of grocery stores’ recent innovations, such as Stop and Shop’s hand-held product scanners and Target’s and Whole Food’s mobile ordering and curbside pickup services. Sam’s Club has been a notable player in the digital innovation arena. Technologies To Aid At-Risk Shoppers.

Innovation 209

Innovation Mobile Tools Dallas 209

PYMNTS

MARCH 6, 2020

It is what brought Farhan Siddiqi to Ahold Delhaize as chief digital officer a year ago — drawing him away from McDonald’s where he served in the same position and is credited with creating and shaping the firm’s digital strategy — including the launch of mobile ordering and self-service kiosks at 20,000 locations.

Innovation 175

Innovation Retail Digital Strategies Mobile 175

PYMNTS

AUGUST 10, 2018

Meanwhile, their in-store customer base shrinks, as shoppers can now find lower prices and fast delivery with the touch of a few buttons on their smartphone – or even through interactive technology that uses voice recognition. has done about $1 billion in mobile sales and had more than 800 million unique daily visitors to its site.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

PYMNTS

JANUARY 20, 2021

In the midst of these struggles, the payments industry has risen to the occasion and innovated to become an even more integral part of the economy and people’s lives. And, as normalcy starts to reemerge, we need to be ready to help our partners best serve their customers in innovative ways through payments.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology.

Innovation 100

Innovation Marketing Digital Strategies Survey 100

Abrigo

JUNE 4, 2024

Navigating credit quality, compliance, and technology integration The ThinkBIG conference hosted by Abrigo fosters networking and professional development for bankers. Compliance, technology integration, and attracting younger customers were among the panel’s chief concerns.

Compliance 221

Compliance Community Community Bank Conference 221

PYMNTS

OCTOBER 16, 2018

The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. Walmart cited its acquisition of Indian eCommerce firm Flipkart as one of the key impacts on its earnings growth this year.

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

OCTOBER 22, 2020

In today’s top news in digital-first banking, Unifimoney is joining forces with Nium for real-time money transfers, while Volante Technologies has landed Grupo Financiero Banorte as a new client to modernize cross-border payments. DBS Bank has rolled out a live digital monitoring function for international collections.

Digital Strategies 153

Digital Strategies Technology System Strategy 153

Perficient

FEBRUARY 24, 2021

The digital world is global, now, more than ever. 2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Software developers and engineers in the U.S.

Software 294

Software United States Strategy Industry 294

PYMNTS

JANUARY 11, 2021

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

JUNE 21, 2018

Putting a digital spin on makeup try-ons, L’Oréal is using augmented reality (AR) to enable beauty advisers to virtually put suggested products on a customer’s face as part of a consultation. With L’Oréal’s technology, customers can ask for product recommendations through video chat.

Video 142

Video Branding Digital Strategies Technology 142

PYMNTS

OCTOBER 21, 2020

Volante Technologies, which works in cloud payment processing and messaging, has landed a big new client, Grupo Financiero Banorte. We’re on an innovation journey and payments are a very important part of this journey,” Velazquez said.

System 140

System Payments Digital Strategies Capital 140

PYMNTS

NOVEMBER 20, 2020

Sixty-two percent of customers also say the availability of digital ordering and payment options can influence whether they choose to patronize a QSR, further highlighting the importance of remote ordering options. Deep Dive: How QSRs Can Take Loyalty Programs to the Next Level With Localization. million consumers making the jump.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

MARCH 19, 2018

The acquisition is part of L’Oreal’s plan to accelerate its digital strategy and to provide its 34 international brands with innovative technologies that enhance the beauty experience.

Branding 116

Branding Innovation Digital Strategies Technology 116

PYMNTS

SEPTEMBER 2, 2020

Snider said consumers have many such transaction needs, which is why CO-OP increasingly believes that payments innovation is the path to achieving a primary financial relationship with members. “We But now, that convenience of tapping into the members’ affinity for digital and using their phones also has that added safety element to it.”.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .

Customer Experience 162

Customer Experience Tools New York Strategy 162

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Customer Experience Leadership 174

Perficient

OCTOBER 29, 2020

Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services. Score one for Quibi.)

US 294

US social media User Experience Digital Strategies 294

PYMNTS

JANUARY 10, 2018

Alkami Technology , a startup providing banks and credit unions with digital banking technologies, has announced new funding. Existing investors in the firm include S3 Ventures, Argonaut Private Equity and other backers, the firm said, adding that it will use the investment to focus on “innovation, growth and expansion.”. “In

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. . “In

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. Innovation Sparks. It’s not just one-touch technology that matters, either.

Mobile 191

Mobile Operations Technology Payments 191