Digital Strategies Knowledge Base Operations 
CB Insights
MAY 10, 2018
Expertise: An experienced operator’s perspective on a problem and the different ways that it can be solved. There’s a complexity to getting these tools operational that compounds at scale. Bain, which has helped hundreds of similar businesses undergo their “digital transformation,” has that deep operator expertise.
Fintech Labs Insights
DECEMBER 5, 2016
It’s important that companies think about their customers’ digital security and digital experience, moving away from that one-size-fits-all approach, such as more complex passwords and knowledge-based authentication to a more nuanced understanding of how different customers think and feel about their security experiences.
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