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3 Fundamentals Every Digital Strategy (Still) Needs

Perficient

To inspire alignment and improve the odds of success, we work with leadership teams to define a vision for digital. Agility also means activating leadership practices that recognize team member contributions at all levels. They employ design thinking principles that enable them to think big and start small.

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[Podcast] WISW Episode 5: What if You Could Deliver Anything as Soon as it Was Valuable?

Perficient

With over 25 years of digital agency leadership experience, he specializes in Mobile Product Management, Mobile Strategy, and Customer Experience. Meet the Hosts. Jim Hertzfeld is Principal and Chief Digital Strategist for Perficient. Kim Williams-Czopek is a Director of Digital Strategy at Perficient.

Strategy 493
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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. To promote this kind of alignment, we work with leadership teams to define a vision for digital. Perficient: Digital Strategy Experts.

Meeting 309
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Building digital KPIs in healthcare

Perficient

And once you know both your internal stakeholder needs and your audience expectations, you marry the two to create your digital strategy. Your successful project will land right at that the sweet spot where the two meet. Consider the digital goals that map to the larger strategic goals. Leadership versus diagnostic KPIs.

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Thriving In The New Normal

PYMNTS

One of the ways we did this was through larger meetings via video conference. It’s also allowed us to have fewer meetings, which has been a welcome change. The following is an excerpt from How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond) , contributed by Melissa Townsley-Solis, co-founder and CEO at GIACT.

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Top News In Payments: ECB Has Mulled Public Digital Currency; Grab Debuts Numberless Card In Batches

PYMNTS

Expedia Leadership Shake-Up Shows Power of Travel Industry Disruption. Expedia CEO Mark Okerstrom and CFO Alan Pickerill have resigned after a conflict regarding the strategy of the company. Chairman of The Board Barry Diller, as well as Vice Chairman and Director Peter Kern, will oversee the firm’s executive leadership team.

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Cisco Financial Services welcomes imimobile

Cisco

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us.