Perficient

NOVEMBER 30, 2020

Once held up as a maven of creativity and brand, today’s technologies, customers, and pace of business demand CMOs have a wider handle on a variety of skill sets and a much deeper business acumen in order to move their team from cost to profit centers. This is not a short-term trend either.

Branding 378

Branding UX Customer Experience Marketing 378

Perficient

OCTOBER 29, 2020

Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. It’s unfair to fault Quibi’s leadership for failing to anticipate a global pandemic. Anyone Quibi cared to have as a customer already owned a smartphone. Score one for Quibi.)

US 294

US social media User Experience Digital Strategies 294

PYMNTS

AUGUST 1, 2016

On Wednesday, August 31, 2016 at 1:00 PM (EST), join James Jenkins, Director, CA Technologies and Karen Webster, CEO, Market Platform Dynamics as they discuss why banks and card issuers are at a pivotal juncture to embrace digital business transformation. Digital Discussion Presenter: James Jenkins. Director, CA Technologies.

CA 100

CA Security Payments Cyber Security 100

PYMNTS

DECEMBER 6, 2019

Colorado is one of 12 states developing a digital driver’s license program, with the launch of its myColorado app in October. In a feature story, PYMNTS spoke with Russell Castagnaro, director of digital transformation at the Colorado Governor’s Office of Information Technology , about the ins and outs of the functionality of myColorado.

Millennials 101

Millennials Colorado Google Leadership 101

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Digitizing your financial service can seem like a huge mountain to climb. Automation is one of the essential parts of any digital strategy.

Customer Experience 122

Customer Experience Branding Tools Strategy 122

PYMNTS

APRIL 16, 2019

Now, as Notre Dame Cathedral in Paris continues to smolder from the catastrophic blaze on Monday (April 15), there is a good chance future Parisians and French citizens will remember the digital gifts toward restoration now starting to pour in from around the world.

Payments 182

Payments Chicago Strategy Digital Strategies 182

Jeff For Banks

NOVEMBER 28, 2014

Whatever that strategy may entail, could you not find the resources to fund it? We have seven people in Deposit Ops, and need a new piece of technology or another person and therefore must increase our budget by 7%. Or is our digital strategy champion hyper-focused on installing ATMs that are ADA compliant?

Digital Strategies 90

Digital Strategies Strategy Operations Seattle 90

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. The research offered some encouraging findings for the future, with 80 percent of CEOs set to increase investment in digital transformation.

Customer Experience 74

Customer Experience Digital Strategies Technology Leadership 74

PYMNTS

SEPTEMBER 10, 2019

But, as is the case with so much in banking, technology can make the ATM a potent tool for customer engagement — boosting ROI, too — if financial institutions (FIs) leverage a holistic approach with the machines themselves, with a focus on self-service use cases.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

FEBRUARY 23, 2018

Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. As a result, the company announced in 2017 that it would be closing hundreds of locations and is now testing new restaurant tech in its stores.

Online 101

Online US Payments Mobile 101

NCR

JULY 5, 2016

Digital change: Technology is reshaping almost every sector, and banking is no exception. Organizations face pressure from customers to provide the latest digital innovations, while also being required to update legacy back-end systems to streamline cumbersome processes. Technological readiness. Social engagement.

Training 56

Training System Digital Strategies Leadership 56

PYMNTS

OCTOBER 11, 2019

Or, at least, a whole lot more stores that are using Go’s checkout-free technology, anyway. The theory is that standalone Amazon Go stores were Step 1 in a retail reformation plan, licensing the technology to high-traffic retail areas like airports is Step 2. New Leadership Watch: Walmart Names New U.S. operations.

Leadership 100

Leadership Apple Branding Retail 100

Filene

FEBRUARY 13, 2018

Just like credit union’s face every few years with their own sites, the filene.org site was starting to show its age as technology was changing around us. We hope it may help streamline your digital strategies as you continue to evolve your own technologies. Josey: We knew it was time for several reasons.

Digital Strategies 28

Digital Strategies Strategy US Online 28

Insights on Business

MAY 3, 2019

Clients or prospects interacting with a firm’s online content and thought-leadership can be converted into push notifications for their advisors. Learn more about IBM’s digital strategy and transformation consulting practice.

Management 87

Management Data Meeting Branding 87

FICO

AUGUST 19, 2022

For decades, businesses automated individual departments or deployed specific uses cases, not foreseeing that their data would ever need to be interchangeable and interoperable as part of a comprehensive digital strategy. Wolf, Goat and Cabbage: The Digital Customer Experience Riddle. See all Posts. chevron_left Blog Home.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn!

Innovation 58

Innovation DC FDIC Strategy 58

Social Assurance

NOVEMBER 6, 2020

With a greater emphasis on leadership and strategic tracks in marketing content, and the flexible format of a virtual conference (content is available to attendees through December 31), marketers were given the best of both worlds. Subscribe to our blog and stay connected!

Marketing 12

Marketing Conference Minneapolis Analytics 12

CB Insights

MAY 10, 2018

But just as their clients are always under threat from new players and technologies, consultants too are not immune to the forces of disruption. “The underlying principles of strategy are enduring, regardless of technology or the pace of change.” Building an SEO strategy for ecommerce. ” —Michael Porter.

Strategy 78

Strategy Management Analytics Tools 78

Perficient

NOVEMBER 12, 2020

The digital agency emerged in the 1990s, soon after companies realized that the web would be driving customers to their web site and that they needed to make sure these customers got there. Add deepfake and augmented reality technology to this mix, and the creative agency is even further interrupted. How to Get There.

How To 508

How To Branding Customer Experience Industry 508