Digital Strategies Leadership US 
Perficient
SEPTEMBER 10, 2020
Our strategists use Perficient’s CX IQ Customer Experience Assessment to evaluate clients’ customer experience strengths and weaknesses. CX IQ results tell us that, on average, an organization’s functional leaders agree on about 74% of the capability-related issues their firms are facing. Align on Vision.
Perficient
NOVEMBER 11, 2020
With so much call for transformation, it’s vital to resist the pull of “shiny object” point solutions and to first build a fully-considered digital strategy. Explore our thought leadership and connect with us to learn more today. Need help getting started?
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Perficient
FEBRUARY 2, 2021
The dynamic nature of digital technology gives us the power to adapt. SoDA is an extremely selective association of respected digital agency leaders and technology disruptors. And with constantly changing customer expectations, we NEED to adapt.
Perficient
OCTOBER 29, 2020
It’s unfair to fault Quibi’s leadership for failing to anticipate a global pandemic. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services. Quibi needed to move users above the FBM action line.
Perficient
FEBRUARY 25, 2021
To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions.
PYMNTS
JULY 16, 2020
Getting everyone together helped us respond to issues more efficiently. It’s also allowed us to have fewer meetings, which has been a welcome change. The experience has made us better, more efficient communicators. Getting everyone together helped us respond to issues more efficiently.
PYMNTS
FEBRUARY 23, 2018
The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives. Burger King’s $9.3
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