ZootBlog

MARCH 18, 2020

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.

Digital Strategies 95

Digital Strategies Strategy User Experience Customer Experience 95

Perficient

AUGUST 20, 2020

Working with these strategists, Monique Anderson, a Perficient marketing manager, interviewed them to explore some of the new features. . . To start, Rick Bauer, a Sitecore Digital Strategy MVP, updated us on Content Hub. Content Hub and CMP. Update on SXA and SCORE.

Analytics 322

Analytics Digital Strategies Strategy Marketing 322

Perficient

NOVEMBER 20, 2020

However, in order to achieve and sustain this level of truly individualized digital experience, you’ll have to do more than just create a lot of content. Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. This should be a top priority.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

NOVEMBER 23, 2020

It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. And, you will need various technologies to help manage it all, not to mention a culture that’s capable of exploiting what the data can offer. The power of data and artificial intelligence can help us do that.”

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

Perficient

JUNE 30, 2020

When we help customers assess their CX technology, we typically review the following areas: Experience Platforms – These systems typically drive your owned web and mobile experiences and include content management, search, digital asset management, and others.

Customer Experience 348

Customer Experience System Analytics Management 348

Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

Digital Strategies 174

Digital Strategies Strategy Customer Experience Leadership 174

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. While Optimizely is used as an example, the concepts discussed can apply to other digital experience tools as well.

Tools 251

Tools Analytics Digital Strategies System 251

Payments Source

MAY 1, 2019

Visa and Mastercard are driving digital transactions by financially empowering women in emerging markets who are unbanked but manage their families’ spending. The card networks are particularly targeting women in gig economy jobs and women-owned businesses.

Digital Strategies 94

Digital Strategies Strategy Cards Management 94

Perficient

FEBRUARY 25, 2021

When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before. Perficient: Digital Strategy Experts. Heels dug in.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Gonzobanker

OCTOBER 13, 2020

Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. For these institutions, digital strategy should be focused on a disciplined allocation of resources and a management team obsessed with understanding performance, competition and the voice of the digital customer.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

PYMNTS

JUNE 11, 2018

Far-reaching data protection regulations like PSD2 are both a consequence and catalyst of change in how financial service providers store, manage and use data. As banking services and products digitize, that means institutions have more data to handle – much, much more – impacting everything from compliance to customer relations.

Data 100

Data Management Analytics Compliance 100

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

APRIL 10, 2020

Rio Tinto said Emirates NBD currently has thousands of employees working from home across its markets in the region, although operations are minimally disrupted as a result of internal integrations, architectural efficiencies, and an embrace of the cloud, allowing personnel to continue managing operations remotely.

Technology 360

Technology Company Operations Payments 360

Perficient

SEPTEMBER 26, 2022

This was evident with innovative applications for underwriting, customer service, and claims management. We also know that a robust digital strategy and API development plan are required to be successful: Partnerships and experiences will be an extension of carrier brands, so they must be carefully cultivated.

Data 275

Data Conference Analytics Industry 275

PYMNTS

JANUARY 19, 2021

And the pandemic has done nothing but coalesce LendingClub’s digital strategy to become a full spectrum of consumer and commercial loan products across digital conduits, said Nayar (who added that LendingClub already exists as a “massive powerhouse on the loan side”).

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

ATM Marketplace

JANUARY 25, 2019

Matt Schultz, lead digital strategy and insights manager at USAA, talks with Tim Tang, director of enterprise solutions at Hughes, about disruption in the banking industry, the challenges of staying ahead of the competition, and the demand to provide the digital innovations members need in order to better manage their everyday financial lives.

Innovation 67

Innovation Management Digital Strategies Strategy 67

FICO

JUNE 21, 2017

Compare that experience to digital-first companies like Amazon and Apple, which have remarkable stickiness and growth, where the experience is frictionless and most issues are resolved quickly. Back in 2011, Gartner made the bold prediction that 85% of customer interactions would be managed without human intervention by 2020.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

PYMNTS

SEPTEMBER 21, 2020

and Ireland country manager. is where we see national and global champions of their segments, such as our partners NatWest and PayPal, that put open banking at the center of their digital strategies.”. is a key market” for Tink, said Rafa Plantier , the company’s U.K.

Digital Strategies 180

Digital Strategies America Fintech National 180

PYMNTS

JUNE 19, 2020

Whether they partner with multiple payment service providers (PSPs) or opt to develop in-house payment capabilities, making payments operations work is often resource-intensive because it requires a high degree of plan­ning, coordination and strategy. There are ways to effectively manage these logistical issues, however.

Payments 188

Payments Compliance Resources Fraud 188

Perficient

OCTOBER 29, 2020

Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services.

US 294

US social media User Experience Digital Strategies 294

Insights on Business

MAY 3, 2019

As the rise of digitalization continues to transform wealth management, and firms attempt to keep pace, the ways in which financial advisors and clients interact are evolving as well. In the past, clients managed their finances in silos. And, clients are demanding that these interactions happen digitally.

Management 87

Management Data Meeting Branding 87

PYMNTS

SEPTEMBER 30, 2020

“The big difference from what we saw even just 10 or 12 months ago when it comes to digitization is that banks are really starting to understand this is where they want to invest,” Piatt said. “To To bring it to a fine point, the pandemic has clearly separated institutions into two buckets — the digital haves and the have-nots.

Cards 334

Cards Tools System Community Bank 334

PYMNTS

MAY 5, 2020

This new bundled returns solution directly addresses the need for better online consumer returns experiences and more efficient returns management in response to the shift to ecommerce during COVID-19 store closures,” said a statement from the two companies.

Florida 205

Florida Retail Tampa Customer Experience 205

Perficient

NOVEMBER 21, 2024

Achieving transformative outcomes and experiences requires a digital strategy that not only satisfies mandates but also aligns the enterprise around a shared vision and actionable KPIs, ultimately keeping customers at the heart of progress. Ready to explore your firm’s compliance with Rule 1033?

Compliance 221

Compliance Data Cards Meeting 221

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy.

Fintech 169

Fintech Digital Strategies Mobile Strategy 169

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

Perficient

NOVEMBER 10, 2020

Mr. Hernandez provides a lot of good information about his take on how customers are adjusting to the new “reality” of managing the virus. I won’t go into all the data, but one chart, in particular, struck me.

Customer Experience 348

Customer Experience Meeting Study Maine 348

PYMNTS

OCTOBER 6, 2019

“We believe that together with current management, ModCloth has the ability to become a stronger player in the premium fashion market, nationally as well as internationally,” Go Global’s Managing Director Jeff Streader said in a press release.

Retail 129

Retail Branding Strategy Digital Strategies 129

Insights on Business

MARCH 6, 2019

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2]

Customer Experience 195

Customer Experience System Management Digital Strategies 195

PYMNTS

JULY 24, 2020

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. “Suddenly having to rethink their whole supply chain strategy is a huge additional pressure,” he said.

Strategy 175

Strategy Resources Digital Strategies Risk Management 175

ATM Marketplace

FEBRUARY 20, 2017

There remains a long way to go before banks can claim to be delivering a truly integrated digital strategy.

System 59

System Digital Strategies Management Marketing 59

PYMNTS

JANUARY 19, 2021

Asked on the conference call with analysts about the roadmap for Marcus, and the competitive landscape, management stated that FinTechs such as Chime are relatively narrower in scope in their offerings than Goldman is; CEO David Solomon maintained that Goldman has a “more integrated offering” than competitors.

Digital Strategies 152

Digital Strategies Strategy Cards Conference 152

PYMNTS

SEPTEMBER 8, 2020

Existing investors Tiger Global Management , General Atlantic and Owl Ventures also participated, Bloomberg reported. Parents, even those not on board, have had to adopt digital strategies to help their kids keep learning, Bloomberg reported. Byju's valuation is now at about $10.8 billion, according to Bloomberg.

Digital Strategies 134

Digital Strategies Video Online Report 134

PYMNTS

NOVEMBER 20, 2020

Sixty-two percent of customers also say the availability of digital ordering and payment options can influence whether they choose to patronize a QSR, further highlighting the importance of remote ordering options.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

APRIL 2, 2019

With Google Assistant available in a slew of devices including Android phones, customers can manage their shopping carts on the go. “We Walmart has been embracing a digital strategy, rolling out new services such as the ability to skip the checkout line and order and have groceries delivered.

Google 165

Google Digital Strategies Technology Strategy 165

Accenture: Banking

JULY 20, 2017

The leaders don’t treat change management as an ‘add on’ to other programs like network transformation or IT re-platforming. Instead, they view change management as a distinct discipline that not only ensures that they do the things they need to do, but also have the capacity to execute business strategies that will truly differentiate them.

Survey 166

Survey Strategy Digital Strategies Leadership 166

PYMNTS

SEPTEMBER 1, 2020

For Macy’s, digital sales continued to be strong even in areas where stores reopened. Management therefore realized that to thrive in the post-pandemic environment, it would need to focus more on the digital experience.”. “As its stores were closed, the company’s online sales penetration in the quarter increased to 43%.

Strategy 195

Strategy Retail Branding Digital Strategies 195