Bobsguide

SEPTEMBER 5, 2022

Other banks have taken different approaches, including the use of video banking. The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. Customers at the core. The way forward.

Video 97

Video Digital Strategies Security Digital Banking 97

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

Celent Banking

DECEMBER 9, 2016

Last year I wrote a blog about “ Assistant as an App ”, looking at how concierge apps like MaiKai and Penny are offering up AI-driven financial management services. This video (skip to 7:30) shows what an advanced chat bot might be able to accomplish. AI is becoming increasingly interesting to bankers.

Mobile 100

Mobile Digital Strategies Strategy Examples 100

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric. I don’t know.

Marketing 294

Marketing Branding Data Industry 294

Cisco

MAY 5, 2021

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade, digital-first client interaction management platform to Cisco’s industry-leading collaboration and contact center solution portfolio. Automation is one of the essential parts of any digital strategy. Real-time SMS communications.

Customer Experience 117

Customer Experience Branding Tools Strategy 117

PYMNTS

APRIL 7, 2016

. “When we think about social, we can’t always measure direct, last-click [sales], so we look at a variety of metrics in addition to ROI,” Serena Potter, Macy’s VP of digital strategy, told Adweek. “It’s a marathon, not a sprint.”

social media 100

social media Retail Study Branding 100

Independent Banker

AUGUST 25, 2016

You want to tell me your story, put up a dynamic display, embed video into your profile and differentiate yourself from your competitors. Today, more than 10 million people and businesses use Hootsuite as their chosen social media management tool. “Along that same line, I look at your booth as your profile. Everything in one place.

social media 70

social media Community Bank Community Video 70

Lex Sokolin

SEPTEMBER 23, 2020

It gets to claim to be a technology-first player and focus on machine learning for its algorithms, rather than thinking about how to manage some investment management pie to have assets hit liabilities. PwC suggests that 70% of all such funding is pointless, falling apart either at the management, technology, or business process level.

Capital 52

Capital Software Lending Apple 52

Fintech Labs Insights

MAY 24, 2016

Livneh: We currently work with some of the largest banks and card issuers in North America and Europe, as well as some smaller institutions that have advanced digital strategies. Livneh: I think the whole area of digital money management is going to evolve significantly over the next few years.

Analytics 14

Analytics Data Examples America 14