Perficient

SEPTEMBER 29, 2020

The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year. What will be different this holiday season and how to adjust your strategy accordingly. Missed the webinar? Jim, please introduce yourself.

Marketing 294

Marketing Branding Data Industry 294

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Analytics Digital Strategies System 251

Perficient

JUNE 22, 2020

The client needs to develop a narrow strategy for market awareness and customer acquisition, which is where we will focus the effort. The goal is to build the same snapshot we took of your experiences across the broader market, and along the way discover a few potential experiences that you’ve considered and inspirations for new ones.

Customer Experience 531

Customer Experience Comparison Strategy social media 531

Perficient

NOVEMBER 10, 2020

The chart argues three main points: Economic value to our company is lost when an experience doesn’t meet customer expectations. In the middle, the argument is that economic value is maximum when experience meets customer expectations. . Just meeting expectations is no way to rule the world. . Source: KPMG.

Customer Experience 348

Customer Experience Meeting Study Maine 348

Perficient

SEPTEMBER 26, 2022

Shifting insurance distribution to meet the consumer where they choose to interact was a big focus at this year’s conference. We also know that a robust digital strategy and API development plan are required to be successful: Partnerships and experiences will be an extension of carrier brands, so they must be carefully cultivated.

Data 275

Data Conference Analytics Industry 275

Perficient

JULY 20, 2020

What are marketing personas versus UX personas? Marketing personas define broad audience demographics. Marketing personas pinpoint the demographics of who to target, their affinities, and one key message that might resonate. Marketing persona: “women, ages 35-50, married with kids, income over $60K”.

UX 332

UX Meeting Data Groups 332

Perficient

NOVEMBER 1, 2023

The report offers an overview of application modernization and migration services providers and provides valuable insights into the market landscape. The core business scenarios for this market have been identified by Forrester as cloud migration, application modernization, and data modernization.

Report 221

Report Strategy Digital Strategies Customer Experience 221

PYMNTS

MARCH 2, 2020

As carmakers were forced into contingency planning, digital strategies emerged as a means of saving a portion of their marketing activities. However, it was noted that automakers are seeking methods to reduce costs and better target their marketing efforts.

social media 130

social media Conference Digital Strategies Meeting 130

PYMNTS

JULY 16, 2020

One of the ways we did this was through larger meetings via video conference. It’s also allowed us to have fewer meetings, which has been a welcome change. The following is an excerpt from How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond) , contributed by Melissa Townsley-Solis, co-founder and CEO at GIACT.

Meeting 154

Meeting Leadership US Conference 154

Perficient

NOVEMBER 21, 2024

After all, to remain competitive and compliant, financial services firms must innovate in ways that add business value, meet consumers’ evolving expectations, and build trust.

Compliance 221

Compliance Data Cards Meeting 221

Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors.

Strategy 150

Strategy Digital Banking Digital Strategies Mobile 150

PYMNTS

NOVEMBER 24, 2020

It also explains why competitive QSRs must localize their approaches to meet customers’ needs. . Localizing Digital Dining . Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. Recent PYMNTS research reveals that 16.3 percent of U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

PYMNTS

OCTOBER 16, 2018

Doug McMillon started his presentation for Walmart’s annual investor meeting in Bentonville, Arkansas by saying he wanted to “challenge your thinking about Walmart.” Just ahead of its annual investors meeting, Walmart lowered its fiscal 2019 forecast for adjusted earnings per share to a range of $4.65

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

JULY 24, 2020

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. Procurement teams have a lot on their plate. ” Combating Risk Through Technology.

Strategy 175

Strategy Resources Digital Strategies Risk Management 175

PYMNTS

MARCH 27, 2019

The need to stay competitive remains a top reason for companies in the $1 trillion accommodations and food services market to look to innovate as they seek to distinguish themselves from other market participants. percent — of QSR merchants indicated meeting consumer demand for new payment methods as a reason to innovate.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

MAY 22, 2018

eCommerce and digital strategies,” said Kevin Holt, CEO for Ahold Delhaize USA, in the press release. “As As one of the largest grocery retailers and a market leader in home delivery on the East Coast, the great local brands of Ahold Delhaize USA have a strong heritage of innovation.

Branding 100

Branding Innovation America Strategy 100

PYMNTS

OCTOBER 14, 2020

But this year, business at DRINKS – which also operates B2B wine distribution for Kroger, QVC and other accounts – hit so hard in Q2 that the company had to cap its shipments to have any kind of shot at meeting demand. “By Part of that model involves fulfillment and shipping, which many sources have cited as a possible limiting factor for Q4.

Retail 141

Retail Case Study Apple Exercises 141

PYMNTS

APRIL 23, 2019

is a tough market – and getting tougher. is in a race with its competitors and the increasingly digital future of grocery they embody. While players both big and small were making digital investments like online ordering and delivery services, the report notes, Kroger lagged behind and stayed focused on its stores.

Online 132

Online Detroit Phoenix Dallas 132

PYMNTS

DECEMBER 15, 2017

So, one might think it would be a no-brainer for luxury brands, which have such a legacy presence in the market, to be all over the latest storytelling modes, with exciting new ways to draw consumers into their rich and storied history. Yes, there are still major brands in 2017 that do not have a digital storefront.

Retail 129

Retail Branding Mobile Tools 129

Independent Banker

SEPTEMBER 1, 2021

Harland Clarke Account Advisor lets you engage new customers the moment they consider opening a new account — online or in-person — in guided digital conversations that uncover and address their unique financial needs to make consistent, relevant and accurate product recommendations. The bar for digital personalization has never been higher.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

Celent Banking

JANUARY 25, 2016

Phones have been steadily growing in size to meet this need. There´s the Surface 4 and others that are starting to seriously go after the laptop market with a full operating system and keyboard, but the best-selling tablets on amazon are all those with small screens and cheap price tags.

Mobile 100

Mobile Resources Strategy Digital Strategies 100

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us.

Customer Experience 133

Customer Experience Branding Tools Strategy 133

Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. There is no perfect vendor. Follow Josh on LinkedIn.

Digital Banking 125

Digital Banking Customer Experience Strategy Exercises 125

PYMNTS

MAY 26, 2017

According to researchers at Gartner, about half of general eProcurement solutions ultimately fail to meet the needs of companies once implemented. Today, he added, there is what he described as a “Henry Ford” problem with eProcurement offerings on the market: “You can have it in any color, as long as it’s black.”.

How To 109

How To Strategy Industry Digital Strategies 109

Insights on Business

MAY 3, 2019

For example, digital dictation tools can help advisors quickly debrief a client meeting, highlight insights and takeaways from that meeting, and generate voice or text notes that can be integrated into clients’ CRM records. Learn more about IBM’s digital strategy and transformation consulting practice.

Management 87

Management Data Meeting Branding 87

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this. billion in sales by 2023.

Innovation 214

Innovation Mobile Capital Operations 214

Bobsguide

AUGUST 7, 2022

“Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank. The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By

Operations 68

Operations Strategy Innovation Policies 68

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Consumers crave a customized experience.

Trends 75

Trends Cyber Security Big Data Analytics 75

NCR

JULY 5, 2016

According to the organization, FIs that aggressively approach all three models can double annual revenue growth in developed markets, while reducing service costs by one-fifth. Moving towards digitalization . Based in the UK, Andy is responsible for the marketing for NCR’s payments solutions. Image credit: iStockphoto/vm.

Training 56

Training System Digital Strategies Leadership 56

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. Programmatically, this may occur with all documents older than a specific date or for documents that don’t meet a certain quality score.

US 195

US Training Examples Data 195

FICO

FEBRUARY 9, 2021

It was fully deployed in May 2020 in the middle of the country’s COVID19 Circuit Breaker period whereby face-to-face meetings could not take place. OCBC has a reputation for innovation,” said Dinesh Suresh, head of digital strategy, consumer secured lending at OCBC Bank.

Management 52

Management Digital Strategies Innovation Data 52

NCR

APRIL 16, 2018

The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. The management consulting firm was fairly conclusive about the importance of financial services providers – from established banks to emerging fintechs – meeting their customers’ digital demands.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

NCR

JUNE 16, 2017

Today’s range of digital tools offer banks great opportunities to boost the level of service they offer and optimize their costs through effective use of the latest technology. And as more customers become digitally-focused across everything they do, banks must react accordingly in order to meet consumer demands.

Big Data 65

Big Data Data Analytics Strategy 65

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Consumers crave a customized experience.

Trends 48

Trends Cyber Security Big Data Analytics 48

NCR

JUNE 3, 2016

In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit. How are you differentiating in this increasingly competitive market? banking industry by many.

Mobile 40

Mobile Customer Experience Software Strategy 40

NCR

APRIL 5, 2016

Acquiring and retaining consumers in a fiercely competitive marketplace — flooded with waves of non-traditional players — requires a consumer-centric digital strategy. Mike drives product marketing for the Entrust IdentityGuard authentication platform with a significant focus on mobile solutions.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

FICO

JUNE 21, 2022

Telcos are becoming banks, messaging services are becoming telcos, hyper-scale internet companies are retailers and numerous start-ups have created mass-market payment channels. Key Steps on the Digital Decision Platform Journey. How FICO Can Help You Develop a Winning Digital Strategy. See all Posts. Related posts.

Management 52

Management Customer Experience Regional Strategy 52