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15 Twitter accounts every bank executive should follow

Abrigo

3) @JohnRBarlow – John Barlow is president of Barlow Research, which provides market research for commercial banks. His Tweets mix news about middle market, small business and business internet banking with occasional pop culture references. It often Tweets columns tied to breaking news and statistics. Learn more here.

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What SMBs Risk When They let Supply Chain Threats Linger

PYMNTS

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. “Suddenly having to rethink their whole supply chain strategy is a huge additional pressure,” he said.

Strategy 175
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1033 Open Banking Mandate Blueprint for Success

Perficient

Achieving transformative outcomes and experiences requires a digital strategy that not only satisfies mandates but also aligns the enterprise around a shared vision and actionable KPIs, ultimately keeping customers at the heart of progress.

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Commoditization, Optimization or Transformation: What’s in Your Core Wallet?

Gonzobanker

Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy. Topping their list of complaints: speed to market/pace of new improvements (or lack thereof) and integration challenges.

Strategy 153
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What customer complaints can tell you about your experience (and your compliance)

Insights on Business

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase.

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The Co-operative Bank selects Finastra Kondor Cloud for modernized treasury infrastructure

Bobsguide

The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By By moving to the cloud, The Co-operative Bank can pursue continued growth and innovation in the UK market,” said Wissam Khoury, EVP Treasury and Capital Markets at Finastra. “In

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Coronavirus and the Golden Age of AI - Will Lansing Q&A

FICO

As the global pandemic unfolded, customers embraced all things digital, and companies that didn’t have a good digital strategy rushed in to get things in order. The compressed timeframe for digital adoption raised awareness of the need for AI technology maturity. Why this connection? by Nikhil Behl.