PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. ” A Digitization Strategy. The Payments Path.

Online 179

Online Payments User Experience How To 179

PYMNTS

MAY 20, 2020

But mounting concerns about health and safety amid the pandemic have motivated a consistently rising share of shoppers to try ordering their groceries online for delivery. percent of consumers that PYMNTS surveyed had switched to grocery shopping online as of early March, 14.8 Whereas only 3.9 Whereas only 3.9 We found that 38.1

Online 184

Online Millennials Digital Strategies Retail 184

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

ZootBlog

MARCH 18, 2020

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.

Digital Strategies 95

Digital Strategies Strategy User Experience Customer Experience 95

PYMNTS

NOVEMBER 24, 2020

consumers shifted from dining in to ordering out when the pandemic began and approximately 26 million of these customers plan to keep ordering food online once it ends. . Localizing Digital Dining . Online engagement differs significantly between more-populated and less-populated areas, for example. million U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

PYMNTS

NOVEMBER 3, 2020

Cyber attackers and online scammers are using a long list of tactics to steal cash from businesses by infiltrating the weak points in AR and accounts payable (AP) workflows. According to Yakov, before the pandemic, about 65 percent of The OLB Group's merchant base were not online.

Online 150

Online Groups Fintech User Experience 150

Jack Henry

JULY 20, 2020

Consider the number of eBanking services that you now offer, your online applications, and social media presence. This means your website is becoming an increasingly important part, if not the central part, of your digital strategy. More than likely, your FI’s website is the launching point for almost all these services.

Digital Strategies 97

Digital Strategies Compliance Strategy social media 97

Bank Innovation

JUNE 18, 2018

PREMIUM - The mobile app is at the top of most banks’ digital strategy. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S. subsidiary of the Spanish bank BBVA S.A. At BBVA Compass all innovation initiatives fall under Olalla’s business development department.

Mobile 268

Mobile Digital Strategies Innovation Strategy 268

Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation spoke with U.S The conversation below has been edited for brevity and clarity.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

Bobsguide

AUGUST 18, 2020

Incumbent retail banks who have not yet developed a progressive digital strategy face significant cost pressures in the coming years, according to industry panellists in an online event today. “Look at Facebook, Google, Amazon and so on who have been constantly updating.

Retail 175

Retail Digital Strategies Google Strategy 175

PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

PYMNTS

DECEMBER 5, 2016

Online sales are up this year — and brick-and-mortar foot traffic is down — meaning Walmart is about to find out in real time if its billions invested in leveling up its e-commerce capacity is making a dent in Amazon’s online dominance. percent during the same time period. per cent compared with Amazon’s 3.2 of any retailer.

Digital Strategies 100

Digital Strategies Strategy Online Retail 100

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Analytics Digital Strategies System 251

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. What seems to be genuinely changing is consumer awareness of how privacy really works in the digital world. Except, maybe not. Privacy Changes. In fact, just 9 percent of U.S.

Online 101

Online social media Baltimore Data 101

PYMNTS

SEPTEMBER 23, 2020

And FIs want to help consumers spend money in the places where they want to spend money — which, in the wake of COVID-19 — is largely online. In other words, time is officially up for FIs to dither when it comes to digitizing. “It Recreating The Card For A Digital-First World .

Cards 283

Cards Meeting Mobile Digital Strategies 283

PYMNTS

OCTOBER 7, 2019

It started online and soon added stores where people could go and try on clothes and then place orders for them to be delivered. Our team of experienced retail and brand practitioners will supplement existing management in areas of digital strategy, supply chain and operations,” added Christian Feuer, managing director, of Go Global. .

Online 100

Online Retail Digital Strategies Branding 100

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Customer Experience Leadership 174

Perficient

NOVEMBER 5, 2020

I’ve outlined below some of the key items discussed in no particular order: COVID exposed that driving customers online does not mean the company knows the customer. Offline and online data are not synced so customers don’t always get the right ‘treatment’ or even discounts they are entitled to and expect.

Company 436

Company Customer Experience Groups Data 436

PYMNTS

JANUARY 19, 2021

s first publicly traded neobank, with a branchless digital-first approach to financial services that comes right as the pandemic has forced branches to close, and banking across online platforms is gaining critical mass. In an interview with Karen Webster, Anuj Nayar , vice president and U.S. Timing, as they say, is everything.

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim. How It Will Work.

Fraud 316

Fraud Michigan Security Cards 316

PYMNTS

MAY 12, 2020

has been paired with Illinois, New York and others to update their state labor departments’ outdated computer systems, Todd Schroeder, the director of public-sector digital strategy for Google Cloud, told WSJ. Google, a division of Alphabet Inc., Massachusetts processed more than 400,000 continuing claims on April 26, a Sunday.

Rhode Island 187

Rhode Island Google Kansas Illinois 187

PYMNTS

MAY 5, 2020

percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 In all these cases, merchants are going to have a multi-channel strategy. percent from 35.5 percent in just the last two weeks.

Florida 205

Florida Retail Tampa Customer Experience 205

Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

PYMNTS

DECEMBER 23, 2020

consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward.

Mobile 207

Mobile Comparison Digital Strategies Operations 207

PYMNTS

SEPTEMBER 1, 2020

The ideal business model will be one where a brand can profitably sell directly to consumers either online or in-store.”. That’s exactly the thinking behind Macy’s Polaris strategy. As its stores were closed, the company’s online sales penetration in the quarter increased to 43%. Expect to hear a lot about it on Wednesday.

Strategy 195

Strategy Retail Branding Digital Strategies 195

Bank Innovation

MARCH 26, 2018

EXCLUSIVE— Citibank is preparing the rollout of its new digital strategy, beginning with upgrades to the bank’s iPhone mobile app, due in the coming few weeks, the bank announced today. It's difficult to be precise about when iOS apps will appear in the app store, due to Apple's app review process, which can confound even.Read More.

Mobile 150

Mobile Video Digital Strategies Apple 150

PYMNTS

FEBRUARY 23, 2018

Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. As a result, the company announced in 2017 that it would be closing hundreds of locations and is now testing new restaurant tech in its stores.

Online 101

Online US Payments Mobile 101

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy.

Fintech 169

Fintech Digital Strategies Mobile Strategy 169

PYMNTS

JANUARY 20, 2021

When the pandemic forced consumers online, the fraudsters followed suit, and we are committed to protecting our partners’ cardmembers in this digital space. Financial institutions are also learning that their digital strategies must deliver the same level of service excellence that a customer might expect in a branch.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

JUNE 19, 2020

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies. Around The Payments Orchestration Ecosystem.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

NOVEMBER 23, 2020

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. Another study found that 80 percent of consumers would order online or via mobile app if eateries rewarded them for doing so.

New York 214

New York Survey Digital Strategies Mobile 214

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

SEPTEMBER 28, 2020

But Vice President Alex Burgin of Authorize.Net (a Visa solution) told PMYNTS that whether talking to a retailer or restaurateur, every SMB recognizes the need to step up its digital offering for the coming holiday shopping season. An Uncertain Holiday Season.

Fraud 236

Fraud Customer Experience Tools Retail 236

PYMNTS

SEPTEMBER 8, 2020

The push comes from the current trend in India for parents to seek online alternatives to education due to the pandemic. Parents, even those not on board, have had to adopt digital strategies to help their kids keep learning, Bloomberg reported. Byju's valuation is now at about $10.8 That's an increase of around $12.8

Digital Strategies 134

Digital Strategies Video Online Report 134

PYMNTS

OCTOBER 22, 2020

In today’s top news in digital-first banking, Unifimoney is joining forces with Nium for real-time money transfers, while Volante Technologies has landed Grupo Financiero Banorte as a new client to modernize cross-border payments. DBS Bank has rolled out a live digital monitoring function for international collections.

Digital Strategies 153

Digital Strategies Technology System Strategy 153

PYMNTS

DECEMBER 8, 2020

That’s key, because while Walmart’s 2,500-store Mexican footprint marks the chain’s largest international market, the unit’s online sales account for less than 5 percent of total revenue there. Pushing Digital. The remaining revenue comes from in-store purchases. Noting that eCommerce only accounts for 3.8

United States 174

United States America Guidelines Digital Strategies 174