South State Correspondent

MAY 18, 2023

This month, we rolled out “Tate,” our generative AI chatbot driven by ChatGPT that was designed to increase the productivity of our employees and allow us to become familiar with large language models. Based on the scientific method, this approach enabled us to focus on the highest risks. That is an 11.6x

US 195

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PYMNTS

JANUARY 20, 2021

In announcing its fiscal second-quarter results, the Cincinnati-based consumer goods giant also credited its “constructive disruption” strategy for a 15 percent jump in earnings, which also allowed it to increase its full-year forecast.

Online 292

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PYMNTS

OCTOBER 29, 2020

Our strategy, planning and execution enabled us to adjust to changing market conditions, rebound quickly from the sharp downturn COVID-19 caused during the second quarter, and deliver strong profitability for shareholders," said Ersek, adding that while macroeconomic headwinds persist, "our business continues to improve.". "Our

Digital Strategies 204

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Perficient

FEBRUARY 25, 2021

CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. Cross-unit collaboration is another effective way to maintain a tight (positively correlated) relationship between measurement systems (performance and operational) and CX objectives. Barrier 3: Lack of Alignment.

Meeting 309

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Perficient

FEBRUARY 28, 2024

Better Pinpoint Your Risk(s): Predictive analytics to better target risks, artificial intelligence to identify fraud, and intelligent automation to improve operational efficiency are at the heart of insurance digital transformation moving forward. Contact us today to learn more about our insurance offerings.

Innovation 251

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Perficient

SEPTEMBER 10, 2020

With so many people working from home, digitizing assets, moving to the cloud, and digital transformation (connecting people where they are using various channels) are becoming key priorities to companies entering a disruptive 2021. Reach out to us. Perficient has practice areas that can help get to it faster.

Analytics 322

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PYMNTS

OCTOBER 31, 2019

He added that another element of the company’s digital strategy is artificial intelligence (AI). It also completed its rollout of nitro cold brew across company operated stores in the U.S. The company knows from experience that when customers join Starbucks Rewards, their spend level with Starbucks meaningfully increases.

US 100

US Digital Strategies Training Customer Experience 100

Perficient

FEBRUARY 24, 2021

The digital world is global, now, more than ever. 2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Cost-Effective.

Software 294

Software United States Strategy Industry 294

PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. The age of personalized service is upon us. Younger Consumers. Gen Z is growing up.

Fintech 169

Fintech Digital Strategies Mobile Strategy 169

PYMNTS

JUNE 15, 2020

This has meant that store operators have had to rapidly implement health and safety rules to minimize transmission risks among workers and customers — especially the most vulnerable. Sam’s Club has been a notable player in the digital innovation arena. Technologies To Aid At-Risk Shoppers.

Innovation 209

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PYMNTS

FEBRUARY 23, 2018

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By

Online 101

Online US Payments Mobile 101

Perficient

JULY 20, 2020

We tune out ambient noises like traffic or chatter around us so we can focus on the task at hand. At their core, personas should inform branding, design, content, and business requirements for any new digital application. And you will use that feedback to continually evaluate your audience and their needs. How will you know?

UX 332

UX Meeting Data Groups 332

Abrigo

JUNE 4, 2024

However, some cracks are being seen now, particularly in areas like credit card debt, which may not have been main business lines but still impact us. Now, we think of compliance as a resource to show us how we will [a project],” she said. It's crucial to prop up and align our future potential customer base."

Compliance 221

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PYMNTS

JULY 14, 2020

When he shut us down again, and after I put out all that money to meet their rules, I just said, ‘I can’t keep doing this.’ ”. But the second round of closing could be the death blow of many of the same small operations. Upon hearing the news, Larkin tossed his purchases into the trash and closed the club for good. “We

Wichita 146

Wichita Texas New York Florida 146

PYMNTS

DECEMBER 8, 2020

Pushing Digital. Although Walmart didn’t respond to PYMNTS’ request for comment on its Mexican money remittance plans, the company's embrace of digital strategy, both in the United States and abroad, has been no secret. percent charged by money-transfer operations and mobile operators, respectively.

United States 174

United States America Guidelines Digital Strategies 174

PYMNTS

MAY 25, 2017

We continue to see USAT as a key partner because of their track record of helping increase the Net Operating Profit of our operation through analysis of the existing installed base,” Alan Recher, president and CEO, Five Star Food Service, said in the press release. “We

Technology 101

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PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. During the discussion, HSBC U.S. Terms of the deal were not disclosed.

Fintech 108

Fintech Community Bank Community United States 108

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

OCTOBER 31, 2016

In international activity as measured by volume, Mastercard said that worldwide activity (outside the US) was up 5.7 One is the “digital by default strategy” through which issuers are able to auto enroll cardholders through their banking applications, a process that Banga said “drives scale for us.”

Digital Strategies 100

Digital Strategies Strategy US Cards 100

PYMNTS

OCTOBER 14, 2020

But this year, business at DRINKS – which also operates B2B wine distribution for Kroger, QVC and other accounts – hit so hard in Q2 that the company had to cap its shipments to have any kind of shot at meeting demand. “By This enables us to provide service to the industry and empower these platforms,” noted Brandenberg. “We

Retail 141

Retail Case Study Apple Operations 141

PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. In a press release , the company said it has named JJ Fleeman as president of Peapod Digital Labs and chief eCommerce officer.

Branding 100

Branding Innovation America Strategy 100

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. I think you’ve helped us and our clients really jump some great hurdles.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

DECEMBER 18, 2019

KFC , for its part, will look into new drive-thru technologies such as menu boards that are powered by artificial intelligence (AI) in its digital strategy for next year. Brewer continued, “Partnering with Uber Eats helps us take another step towards bringing Starbucks to customers wherever they are.”.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

OCTOBER 16, 2018

” “We are getting to reimagine retail and our business … expect us to test a lot and fail a lot,” he said. The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. in the next fiscal year.

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

JUNE 11, 2018

Less than half of the corporate banks surveyed by BCG said they had a clear digital strategy, while 86 percent admitted that their institution’s complex infrastructures present barriers to digitization. “They have huge amounts of data that could be put to use in myriad ways. .

Data 100

Data Management Analytics Compliance 100

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. Futureproof your CX strategy.

Customer Experience 117

Customer Experience Branding Tools Strategy 117

Cisco

OCTOBER 19, 2020

Some of the most representative messages were based on: Banking in Latin America: Its challenges and opportunities, mainly around cybersecurity and the digital experience. Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service.

User Experience 71

User Experience America Security Digital Banking 71

Gonzobanker

MAY 31, 2019

Yes, “moment of reckoning” sounds melodramatic, but with so many institutions without any semblance of a small business digital strategy or impetus to change hugely inefficient processes, it’s a realistic summation of the current situation. Contact us today to learn more. appeared first on Gonzobanker.

Lending 121

Lending Community Bank Community Data 121

Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 has evolved over the years from operations oversight to overseeing operations and innovation. We had just begun to really start talking about the digital space then,” he recalls. Eyeing all rivals.

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. Top News . Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. As highlighted in the KPMG research, there are some big obstacles to universal digital transformation, so what should FIs do to overcome them?

Customer Experience 74

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PYMNTS

JULY 22, 2016

VocaLink is clearly part of that strategy. The network operates BACS, the automated clearing house that acts as a conduit to direct credit and direct debit payments between bank accounts; faster payments, which is the real-time account to account payments service conducted over mobile, internet and phone rails, and LINK, the U.K.’s

Payments 100

Payments Mobile Strategy Digital Strategies 100

CB Insights

NOVEMBER 3, 2017

Join us for a research briefing to see the startups disrupting the industry. Using CB Insights data, we analyzed corporate funding trends and identified the most active corporate players in the travel tech space. How is Tech Disrupting the Travel Industry? And no one is safe. First Name.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

FICO

FEBRUARY 22, 2021

Explainable AI ensures that we know how the model operates, and we can provide reasons and explanations as to why a decision was made at an individual level. Ethical AI allows us to understand if a model is being biased toward any protected group of individuals. Finally, AI models must be efficient in enabling actionable monitoring.

Analytics 52

Analytics Data Software Big Data 52

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. million (US$9.7 How FICO Can Help You Develop a Winning Digital Strategy.

Management 52

Management Customer Experience Regional Strategy 52

CB Insights

JANUARY 6, 2019

The Home Depot’s Innovation Center at Georgia Tech is a collaborative space used to recruit top talent and explore how technology might advance retail, supply chain, and more. The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 10, 2018

The total number of MBAs granted in the US rose from about 4,000 a year in the 1940s to more than 170,000 a year now. The strategy industry is worth $250B, and the value of strategy is obvious to every company, from the smallest startup to the biggest Fortune 500. Today, nearly 200,000 students graduate with MBAs every year.

Strategy 78

Strategy Management Analytics Tools 78