Bank Innovation
JULY 24, 2019
Umpqua Bank, the Portland, Ore.-based based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text.
Bank Innovation
JULY 24, 2019
Umpqua Bank, the Portland, Ore.-based based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text.
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Filene
DECEMBER 14, 2017
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
PYMNTS
JUNE 26, 2017
Arizona temps grounded flights last week when they got about 120, and even the Pacific Northwest saw temperatures get up over the 100 mark in Portland. It’s hazy enough – or at it has thus far been extremely hot. But as for the lazy, well not so much. Which is pretty much everywhere.).
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