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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

Resources are stretched thin, triggering frustration. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before. Perficient: Digital Strategy Experts. Barrier 3: Lack of Alignment. Heels dug in.

Meeting 309
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Mobile banking adoption growth is slower than you think

Celent Banking

Mobile banking apps need improvement : It’s likely that many mobile banking apps still aren’t mature enough to ease some of the UX friction and convince a large portion of consumers that they provide sufficient value.

Mobile 100