Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. Three of the group’s top leaders — the chief executive officer, the head of digital technology and the chief of digital customer experience — have moved to new roles or […]. JPMorgan Chase & Co.

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. Meanwhile the digital shift momentum continues to draw new infrastructure. Infrastructure providers are hustling to keep up with the digital shift. percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Bank Innovation

MARCH 29, 2019

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets.

Digital Strategies 186

Digital Strategies Strategy Digital Banking Technology 186

Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation spoke with U.S The conversation below has been edited for brevity and clarity.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

PYMNTS

JANUARY 18, 2021

For Goldman , of course, the push downstream, toward retail, consumer banking continues apace. For Bank of America , we’re likely to see some discussion on macro trends, on consumer and commercial spending, on cards and branch count. As noted by Nasdaq.com , the consensus estimate for the consumer banking segment is about $1.4

Digital Strategies 183

Digital Strategies Strategy America Apple 183

PYMNTS

MARCH 16, 2018

“A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview. Historically, large retailers tend to move more slowly. Brands and retailers work on a global scale, after all. Fashion Analytics.

Analytics 162

Analytics Branding Retail Trends 162

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. 1 in consumer adoption, engagement and satisfaction among top retail banks in Canada. TD noted that, according to App Annie data, the bank is ranked No.

Digital Strategies 195

Digital Strategies Strategy Digital Banking Retail 195

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

Payments Source

FEBRUARY 12, 2019

The future of payment is already drastically affecting the retail industry. While retailers will need to adapt their digital strategy yet again, this shift in consumer trends presents yet another opportunity for success, Steve Davidson, vice president of warranty products for Fortegra.

Retail 113

Retail Digital Strategies Innovation Payments 113

Bank Innovation

JUNE 18, 2018

PREMIUM - The mobile app is at the top of most banks’ digital strategy. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S. subsidiary of the Spanish bank BBVA S.A. At BBVA Compass all innovation initiatives fall under Olalla’s business development department.

Mobile 268

Mobile Digital Strategies Innovation Strategy 268

PYMNTS

SEPTEMBER 29, 2017

Ikea has been looking for ways to boost its digital customer service capabilities, as Amazon and other digital-first rivals are stepping up their game in terms of home goods and installation.

Digital Strategies 109

Digital Strategies Strategy Leadership Retail 109

Payments Dive

FEBRUARY 23, 2016

The Arizona-based retailer knows its customer have become mobile-device obsessed, so it has worked with Verifone to expand its digital strategy.

Arizona 150

Arizona Mobile Digital Strategies Strategy 150

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. From 7-Eleven to Chipotle Mexican Grill, retailers are expanding their digital ordering strategy with the help of voice assistant technology.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

DECEMBER 15, 2017

Retail isn’t all about taking people’s money. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else. Now, they are increasingly realizing that their customers are on digital platforms using digital tools.

Retail 129

Retail Branding Mobile Tools 129

PYMNTS

JANUARY 4, 2019

Digitally native retailers are opening stores to bring their virtual experiences into the real world, and Zola is one of the latest merchants to test out the brick-and-mortar waters. The wedding retailer opened a store in New York City’s Flatiron District that is billed as a “one-stop-shop for wedding planning.”.

NJ 129

NJ Retail New York City New York 129

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

PYMNTS

DECEMBER 5, 2016

The big test [for Walmart] of course is this holiday, and there are signs that they are doing better both in-store and online,” says Neil Saunders, an analyst at retail research firm Conlumino. of any retailer. Although Walmart is very competitive on price, many consumers assume Amazon has the lowest prices.

Digital Strategies 100

Digital Strategies Strategy Online Retail 100

PYMNTS

MAY 12, 2020

The digital shift, to paraphrase Gil Scott-Heron , will not be televised – but it will be measured. Retailers and direct-to-consumer (D2C) brands that are now seeing their eCommerce sales take flight would be remiss to ignore the data being generated by the digital shift and the potential marketing opportunities.

Retail 130

Retail How To Branding Strategy 130

PYMNTS

NOVEMBER 24, 2017

In the retail world, one pachyderm has been learning to dance in all manner of ways, displaying the chops to tango, watusi and foxtrot as situations demand. The bottom line can tell a lot about margins and strategy — namely, whether they’re working. Small, but smart : Dollar Tree shows smaller can be better in retail.

Retail 128

Retail Mobile Strategy Digital Strategies 128

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

PYMNTS

SEPTEMBER 1, 2020

It is the last — and possibly the most important — retailer to post second-quarter earnings. As part of the Polaris plan, giving more inertia to the digital experience has been easy for Macy’s, as it has for other retailers. When Macy’s takes the stage Wednesday morning (Sept.

Strategy 195

Strategy Retail Branding Digital Strategies 195

Bank Innovation

OCTOBER 15, 2019

Wells Fargo’s digital strategy is showing results. million “digital active” customers in the third quarter of 2019, up 4% year over year. Wells Fargo’s digital push coincides with efforts to rationalize its branch footprint. […]. In an earnings report Tuesday, the bank confirmed it had 13.2

Digital Strategies 170

Digital Strategies Strategy Mobile Report 170

Bank Innovation

JULY 24, 2019

based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text. Umpqua Bank, the Portland, Ore.-based

Portland 170

Portland Digital Strategies Regional Strategy 170

Bank Innovation

JULY 24, 2019

based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text. Umpqua Bank, the Portland, Ore.-based

Portland 170

Portland Digital Strategies Regional Strategy 170

PYMNTS

SEPTEMBER 28, 2020

“ Digital transformation ” has been the buzz phrase for small- to medium-sized businesses ( SMBs ) of all types over the past half-year as they rushed to reorganize their operations end to end amid the pandemic. An Uncertain Holiday Season.

Fraud 236

Fraud Customer Experience Tools Retail 236

PYMNTS

MAY 20, 2020

percent of millennials have gone online to manage their retail lives during lockdown and plan to at least partially continue doing so in the future. percent of Generation X, and 30 percent of bridge millennials who have leapt across the digital divide and plan to stay there. For example, our survey found that 31.1

Online 184

Online Millennials Digital Strategies Retail 184

BankInovation

FEBRUARY 28, 2023

BMO Financial Group continued to enhance its digital strategy in the first quarter of 2023 via new digital card options, investment in AI capabilities and other automated solutions.

Digital Strategies 52

Digital Strategies Strategy Groups Cards 52

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

NOVEMBER 1, 2017

Noting that the improved situation in worldwide markets – from the EU to Asia Pacific to Latin America – had contributed to “double-digit volume and transaction growth across most of our markets,” Banga told investors the focus is now on continuing to execute and expand its global payment digitization strategy.

Retail 112

Retail Cards Security Branding 112

PYMNTS

DECEMBER 15, 2020

GoBiz Plus works to help merchants accept cashless payment methods for offline transaction and embrace new digital strategies. The cashless payment modes accepted include debit and credit cards, the standard Indonesian QR code system, and digital wallets like GoPay and LinkAja.

System 169

System Payments Digital Strategies Regional 169

PYMNTS

OCTOBER 6, 2019

Go Global Retail announced its plans to acquire the assets of ModCloth from Walmart. ModCloth offers exclusive indie and vintage-inspired women’s clothing, shoes, handbags and accessories for 18- to 35-year-old women, while Go Global Retail is a brand investment platform for strategic investors in the consumer sector.

Retail 129

Retail Branding Strategy Digital Strategies 129

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy.

Fintech 169

Fintech Digital Strategies Mobile Strategy 169

PYMNTS

NOVEMBER 16, 2020

But he noted that “while this is a very dramatic short term event, we continue to be focused on the longer term and executing to continue to grow our market share and execute on our digital strategy, which is now more important than ever.". In the U.S., he said, trends have been relatively consistent.

Conference 218

Conference Trends Digital Strategies America 218

PYMNTS

APRIL 2, 2019

In a blog post, Tom Ward, senior vice president of digital operations at Walmart, said the retailer is building platforms with partners including Google to help customers shop via voice. Starting in April customers can say “Hey Google, talk to Walmart” and the Google Assistant will add items directly to their Walmart Grocery cart.

Google 165

Google Digital Strategies Technology Strategy 165

Payments Source

JULY 17, 2020

Rolling out digital strategies now that enable creativity and innovation will establish a reliable foundation to prepare retailers to best meet their customer needs during whatever phase comes next, says Mobiquity's Sree Singaraju.

Digital Strategies 88

Digital Strategies Meeting Strategy Innovation 88

PYMNTS

MAY 27, 2020

We’re still navigating the pandemic — which means doing what we used to do offline, increasingly, through digital means. As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it.

Mobile 280

Mobile Community Bank Cards Community 280