NCR

AUGUST 9, 2017

For banks, this means that having a strong mobile presence isn’t an optional extra – it needs to be fundamental to their digital strategy. The mobile space is a very different experience to the desktop, both in terms of the information that is able to be conveyed and the user experience when navigating and interacting.

Mobile 72

Mobile Examples ATM Analysis 72

NCR

JUNE 3, 2016

Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience. After an initial success, organizations quickly learned that a one-off capability was not a mobile or digital strategy.

Mobile 40

Mobile Customer Experience Software Strategy 40

FICO

MAY 13, 2020

That many centuries ago, the Tower of Babel had a 100% failure rate; but modern-day digital transformation is not far behind, with a surprising 70% failure rate of its own. How is that possible in the 21st century, with state-of-the-art computing and software tools?

Analytics 52

Analytics Strategy Survey Management 52

FICO

AUGUST 19, 2022

For decades, businesses automated individual departments or deployed specific uses cases, not foreseeing that their data would ever need to be interchangeable and interoperable as part of a comprehensive digital strategy. Wolf, Goat and Cabbage: The Digital Customer Experience Riddle. See all Posts. Related posts.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

Fintech Labs Insights

JANUARY 19, 2016

Its award winning software helps banks across the world improve and expand their digital banking user experience. Features: Highly personalized user experience in online and mobile banking. An interaction and information designer with a special focus on financial data and digital banking.

User Experience 12

User Experience Digital Strategies Software Digital Banking 12

Perficient

NOVEMBER 12, 2020

The digital agency emerged in the 1990s, soon after companies realized that the web would be driving customers to their web site and that they needed to make sure these customers got there. Today, intelligent software can determine which ad campaign customers are converting on and then adjust ad sets across all channels in moments.

How To 508

How To Branding Customer Experience Industry 508

Fintech Labs Insights

DECEMBER 5, 2016

As consumers experience the convenience and security benefits that biometrics bring, enormous pressure is being felt by companies that are still using antiquated passwords as part of their digital strategy. More than 92% of users prefer biometrics over passwords. The next big problem being solved is trust.

Security 12

Security Mobile Technology America 12

CB Insights

MAY 15, 2019

The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy. Working with the lab, the Eyevido team was able to conduct eye-tracking studies of Deutsche Bank’s retail banking websites to help improve the user experience for customers.

Innovation 78

Innovation blockchain Technology Groups 78