Perficient

NOVEMBER 11, 2020

TREND 2: The current landscape has underscored the importance of improving workflows , achieving greater clinical efficiencies and better integrating data across organizations through tools like natural language processing, remote process automation, and cloud-based technologies. The strategy imperative. Becker’s Hospital Review.

Trends 618

Trends Strategy Digital Strategies Leadership 618

Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. Three of the group’s top leaders — the chief executive officer, the head of digital technology and the chief of digital customer experience — have moved to new roles or […]. JPMorgan Chase & Co.

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

Perficient

JANUARY 26, 2022

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

Bank Innovation

MARCH 29, 2019

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets.

Digital Strategies 186

Digital Strategies Strategy Digital Banking Technology 186

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 173

Digital Strategies Strategy America Innovation 173

Perficient

DECEMBER 29, 2020

It is time to reimagine the traditional banking business model and optimize it for the digital age. Financial institutions that want to remain ahead of their competition must adopt new business processes and implement fresh digital strategies and technologies. How financial institutions can apply these strategies.

Branding 294

Branding Industry Digital Strategies Customer Experience 294

Perficient

NOVEMBER 6, 2020

It takes deliberate, thoughtful planning to orchestrate the right people, processes, products, and, yes, technologies to do it well and to do it consistently. This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor.

Customer Experience 427

Customer Experience UX User Experience Branding 427

Perficient

FEBRUARY 2, 2021

In his article, Delivering at the Speed of the Customer , Brian shares his insights on developing technology-based experiences at the speed customers expect in a digital first world. Developing technology-based experiences requires a different approach. Developing technology-based experiences requires a different approach.

Report 496

Report Case Study Leadership Study 496

Perficient

NOVEMBER 23, 2020

It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. You will need cutting-edge technologies, such as artificial intelligence, to facilitate it. The power of data and artificial intelligence can help us do that.” Lisa Frazier, Head of the Wells Fargo Innovation Group.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation spoke with U.S The conversation below has been edited for brevity and clarity.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

Perficient

NOVEMBER 20, 2020

Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. However, in order to achieve and sustain this level of truly individualized digital experience, you’ll have to do more than just create a lot of content.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Analytics Digital Strategies System 251

Perficient

MARCH 12, 2021

When you understand the cost of conducting business with your channel, you have the opportunity to not only fund the investment of creating a portal but also align the necessary capabilities and technology that will support your efforts to reach your goals. Do we have the right technologies in place to support this vision?

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

Perficient

JULY 27, 2020

How does that align the new or refined business strategy. This should include ideas or plan on experience, operations, and technology. There you might spend more time in defining you technology needs and selecting the right product(s). Think about more than technology. Ideas: What is your vision? What do you want to do?

Strategy 332

Strategy Course Digital Strategies Technology 332

PYMNTS

AUGUST 10, 2018

Meanwhile, their in-store customer base shrinks, as shoppers can now find lower prices and fast delivery with the touch of a few buttons on their smartphone – or even through interactive technology that uses voice recognition. has done about $1 billion in mobile sales and had more than 800 million unique daily visitors to its site.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

PYMNTS

MAY 25, 2017

USA Technologies (USAT), a payment technology provider of cashless and mobile transactions in self-serve retail , announced Wednesday (May 24) a strategic agreement with Five Star Food Service, a full-service vending, micromarkets, office refreshment services and corporate dining company, to expand their partnership.

Technology 101

Technology Retail Digital Strategies Leadership 101

Perficient

JUNE 30, 2020

Customer experience leaders continue to look for ways to improve their customer experience technologies. Assessing your technology stack with respect to customer experience is essential to making sure your technology is keeping pace and able to deliver new and innovative capabilities.

Customer Experience 348

Customer Experience System Analytics Management 348

Jack Henry

DECEMBER 9, 2021

Investments in financial technology have been increasing for years, but the events of the last 18 months have created a new sense of urgency for community banks and credit unions to fine-tune their digital strategies across the spectrum of various fintech investments.

Strategy 148

Strategy Digital Strategies FDIC Community Bank 148

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 114

Technology Resources Fraud Strategy 114

Accenture: Banking

AUGUST 16, 2015

This traditional approach does not work for a digital strategy. Successful, scalable digital transformation requires three important roles: The technology entrepreneur, the banking entrepreneur and the. Most banks split the execution of any change with detailed handover between various disciplines. Read more.

Digital Strategies 150

Digital Strategies Strategy Technology Banking Trends 150

Bank Innovation

SEPTEMBER 4, 2018

JPMorgan Chase is on a roll with its digital hiring and currently has more than 2,000 open positions. The bank is looking for a senior digital fintech expert to join its Digital Strategy, Innovation and Partnerships team, as it continues to recruit talent as part of its effort to revamp its technology team.

Digital Strategies 150

Digital Strategies Strategy Innovation Fintech 150

Perficient

SEPTEMBER 10, 2020

Companies’ digital strategies must take a data-driven approach to provide meaningful insights at the right time to the right person in the right platform. In addition, intentionally, these analytic technologies deliver limited set of visualization capabilities as relevant to the analyst users.

Analytics 322

Analytics Data Tools Examples 322

Bank Innovation

APRIL 10, 2017

For KeyBank, the digital journey took about four years, and included a lot of “tough decisions” along the way, according to Fazir Ali, the bank’s senior vice president of digital strategy and innovation. KeyBank, which has nearly 19,000 employees, has reconstituted its […].

Innovation 186

Innovation Digital Strategies Strategy Technology 186

Perficient

JANUARY 26, 2022

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

DECEMBER 9, 2020

IKB's expertise in the field of public program loans is also very beneficial for the further technological enhancement of our platform," she said, according to the release. Teaming up with Hypoport Group, a highly respected technology player, constitutes a core element of our digitization strategy," he continued, according to the release.

Lending 190

Lending Digital Strategies America Strategy 190

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

MAY 12, 2020

has been paired with Illinois, New York and others to update their state labor departments’ outdated computer systems, Todd Schroeder, the director of public-sector digital strategy for Google Cloud, told WSJ. Amazon’s technology has helped Rhode Island launch programs efficiently, state officials told the news service.

Rhode Island 187

Rhode Island Google Kansas Illinois 187

Banking Exchange

SEPTEMBER 22, 2021

New software will allow Arvest to step ahead of the competition Community Banking Customers Feature3 Fintech Feature Financial Trends Digital Technology.

Digital Strategies 78

Digital Strategies Strategy Community Bank Software 78

Perficient

SEPTEMBER 26, 2022

Breakout sessions on the topic and embedded platform technologies abound. We also know that a robust digital strategy and API development plan are required to be successful: Partnerships and experiences will be an extension of carrier brands, so they must be carefully cultivated.

Data 275

Data Conference Analytics Industry 275

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 171

Digital Strategies Strategy Customer Experience Leadership 171

American Banker

FEBRUARY 6, 2020

JPMorgan Chase is staking its consumer-banking strategy on digital technology. In 2020, that push will be spearheaded by a new team of executives.

Digital Strategies 69

Digital Strategies Strategy Technology Digital Banking 69

PYMNTS

OCTOBER 22, 2020

In today’s top news in digital-first banking, Unifimoney is joining forces with Nium for real-time money transfers, while Volante Technologies has landed Grupo Financiero Banorte as a new client to modernize cross-border payments. DBS Bank has rolled out a live digital monitoring function for international collections.

Digital Strategies 153

Digital Strategies Technology System Strategy 153

PYMNTS

APRIL 2, 2019

The technology looks at prior purchases to ensure the item a customer is asking for ends up in the shopping cart. The more times a customer uses it, the better the technology will get. It was dealt a blow in March when Walmart’s Chief Technology Officer Jeremy King announced he is stepping down. King’s last day was March 29.

Google 165

Google Digital Strategies Technology Strategy 165

Perficient

OCTOBER 29, 2020

Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services. Score one for Quibi.)

US 294

US social media User Experience Digital Strategies 294

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316