Perficient

JULY 31, 2020

The compounded alignment challenges multiply when digital strategy transformation activities are layered on. A lot of us have kids at home while we are trying to get work done. Or pets that are used to different routines who are really starting to freak out with humans around all day. In short, progress.

Digital Strategies 373

Digital Strategies Meeting Tools Strategy 373

Perficient

OCTOBER 29, 2020

Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services.

US 294

US social media User Experience Digital Strategies 294

Perficient

AUGUST 4, 2023

We implement the Envision Strategy Framework , a continuous and adaptive process that feeds real-world insights back into strategic decisions. We put customers at the center of our digital strategy formulation process. Contact us now to discover how our digital transformation expertise can take your business to new heights.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

PYMNTS

FEBRUARY 7, 2020

There is real value for us in being a brand that uses Afterpay,” Weinstock said. Plus, he noted, given the size and tremendous enthusiasm with which the Afterpay customer base is generally associated, it was an opportunity to bring the Bombas customer offering to a wider audience. “We

Digital Strategies 168

Digital Strategies Strategy Data Customer Experience 168

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

Perficient

AUGUST 20, 2020

To start, Rick Bauer, a Sitecore Digital Strategy MVP, updated us on Content Hub. From reminiscing about Content Hub’s beginnings to where it is today, Rick covers modules including Digital Asset Management (DAM), Content Marketing Platform (CMP), and more. Content Hub and CMP. Update on SXA and SCORE.

Analytics 322

Analytics Digital Strategies Strategy Marketing 322

Perficient

NOVEMBER 23, 2020

The power of data and artificial intelligence can help us do that.” It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. Banks need to become more relevant in the moment for a consumer who has a particular problem. Lisa Frazier, Head of the Wells Fargo Innovation Group.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

South State Correspondent

MAY 18, 2023

This month, we rolled out “Tate,” our generative AI chatbot driven by ChatGPT that was designed to increase the productivity of our employees and allow us to become familiar with large language models. Based on the scientific method, this approach enabled us to focus on the highest risks.

US 195

US Training Examples Data 195

PYMNTS

MAY 25, 2016

JPMorgan’s payments analyst, Tien-tsin Huang, asked about the state of the firm’s digital business. In response, the MasterCard executive said: “From a digital point of view, this is not a separate product line item for us.

Digital Strategies 101

Digital Strategies Strategy Cards Apple 101

Perficient

FEBRUARY 2, 2021

In the digital world, we’re not building houses, we’re developing technology-based experiences. The dynamic nature of digital technology gives us the power to adapt. SoDA is an extremely selective association of respected digital agency leaders and technology disruptors.

Report 496

Report Case Study Leadership Study 496

Perficient

NOVEMBER 20, 2020

Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. However, in order to achieve and sustain this level of truly individualized digital experience, you’ll have to do more than just create a lot of content.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

JUNE 22, 2020

The client needs to develop a narrow strategy for market awareness and customer acquisition, which is where we will focus the effort. With this simple picture in front of us, we can start to approximate where you stand, and the big picture suddenly begins to appear. FOMO begins to set in: “Everyone is doing that except for us.”

Customer Experience 531

Customer Experience Comparison Strategy social media 531

Perficient

JANUARY 26, 2022

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘ journey science.’

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

PYMNTS

JANUARY 20, 2021

There is potential for a lasting shift to eCommerce, both [with] eTailers and omnichannel [and] our experience to-date makes us believe we are generally well-positioned in this environment as we're discovering lower-cost ways of working with fewer resources,” Moeller said.

Online 292

Online Report Strategy Trends 292

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

JULY 29, 2020

Listening helps us understand all the factors that influence decisions — today, tomorrow and also for the future. It enables the translation of this intelligence into real solutions that serve current or evolving needs, whether servicing them through digital or physical channels.”.

Innovation 240

Innovation US Marketing Digital Strategies 240

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

Perficient

FEBRUARY 25, 2021

CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before. Perficient: Digital Strategy Experts.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

APRIL 26, 2016

Turning to digital efforts, Frank Bisignano, chairman and chief executive officer, said: “We are investing in our digital strategy to acquire merchants directly online across all of our distribution channels,” citing the recent launch of the firm’s Clover.com site. with us as well.”. with us as well.”.

US 100

US Data America Digital Strategies 100

PYMNTS

OCTOBER 29, 2020

Our strategy, planning and execution enabled us to adjust to changing market conditions, rebound quickly from the sharp downturn COVID-19 caused during the second quarter, and deliver strong profitability for shareholders," said Ersek, adding that while macroeconomic headwinds persist, "our business continues to improve.". "Our

Digital Strategies 204

Digital Strategies Strategy Operations US 204

PYMNTS

OCTOBER 31, 2019

He added that another element of the company’s digital strategy is artificial intelligence (AI). The company knows from experience that when customers join Starbucks Rewards, their spend level with Starbucks meaningfully increases.

US 100

US Digital Strategies Training Customer Experience 100

Perficient

NOVEMBER 1, 2023

We are shown in the report for having selected Infrastructure Modernization, Applications Rationalization/Retirement, and Cloud-Native Development Execution as some of the top reasons clients work with us out of the listed extended use cases in the report.

Report 221

Report Strategy Digital Strategies Customer Experience 221

Perficient

JUNE 8, 2020

With many US cities emerging from lockdown, businesses are considering their next moves, but some fear their window to act has passed. Even with lockdown restrictions loosening, re-entry into the world isn’t going to happen overnight, and even when it does happen, how people make their way in the world has changed forever.

Operations 452

Operations Course Examples US 452

PYMNTS

SEPTEMBER 21, 2020

Steve Bradford , co-founder and CCO of OpenWrks, said that “Tink's platform presents the best opportunity for us to achieve our three-year mission of helping 10 million people in the U.K. million in a funding round in January, which was slated to be used for growth in Latin America and other parts of Europe. Tink received $99.5

Digital Strategies 180

Digital Strategies America Fintech National 180

Perficient

SEPTEMBER 10, 2020

Companies’ digital strategies must take a data-driven approach to provide meaningful insights at the right time to the right person in the right platform. Reach out to us. I am outlining 6 topics that will become a key part of analytic product teams in 2021. Perficient has practice areas that can help get to it faster.

Analytics 322

Analytics Data Tools Examples 322

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.

Fintech 169

Fintech Digital Strategies Mobile Strategy 169

PYMNTS

JULY 16, 2020

Getting everyone together helped us respond to issues more efficiently. It’s also allowed us to have fewer meetings, which has been a welcome change. The experience has made us better, more efficient communicators. Getting everyone together helped us respond to issues more efficiently.

Meeting 154

Meeting Leadership US Conference 154

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

Perficient

FEBRUARY 28, 2024

A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation. The digital experience demands real-time, frictionless interaction facilitated by robust cloud infrastructure and API programs.

Innovation 251

Innovation Regional Strategy Trends 251

BankInovation

OCTOBER 22, 2021

Umpqua Bank is cultivating its "human-digital" strategy as it approaches a partnership with Tacoma, Wash.-based Our human-digital initiatives remain critical to our long-term strategy as our customers continue to engage with us through digital channels at an accelerated pace," Cort O'Haver, president and […].

Strategy 98

Strategy Digital Banking Digital Strategies US 98

PYMNTS

FEBRUARY 23, 2018

The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives.

Online 101

Online US Payments Mobile 101

BankInovation

APRIL 20, 2022

billion, M&A activity across the US banking industry has continued to gain momentum within the past year Following the onslaught of the COVID-19 pandemic in 2020, mid-tier banks […].

US 97

US Industry Digital Strategies Strategy 97

Abrigo

JUNE 4, 2024

However, some cracks are being seen now, particularly in areas like credit card debt, which may not have been main business lines but still impact us. Now, we think of compliance as a resource to show us how we will [a project],” she said. It's crucial to prop up and align our future potential customer base."

Compliance 221

Compliance Community Community Bank Conference 221

PYMNTS

JANUARY 20, 2021

Even after the pandemic subsides, the digital acceleration we experienced in 2020 will not — it is here to stay." . For the last nine months, many of us have been learning how to work remotely, communicate remotely, learn remotely, socialize remotely and more.

Payments 178

Payments Innovation Tools Cards 178

Perficient

FEBRUARY 24, 2021

As a leading global digital consultancy, Perficient takes an “all-of-the-above” approach to global delivery, seamlessly combining offshore, nearshore, and onshore teams to deliver powerful results for our clients.

Software 294

Software United States Strategy Industry 294

Perficient

JULY 20, 2020

We tune out ambient noises like traffic or chatter around us so we can focus on the task at hand. Because you get feedback regularly from clinical partners, contact us forms, patient-family advisories, user testing with patients, and more. And you will use that feedback to continually evaluate your audience and their needs.

UX 332

UX Meeting Data Groups 332

Perficient

DECEMBER 11, 2020

Burn rate, project velocity and defect rates tell us how the project is doing. Performance, scalability, and uptime tell us how the platform is doing. If we delivered on time and on budget, but nobody used it, then we should be questioning our career choices. Budget and due date are critical but only one dimension.

User Experience 309

User Experience US Study Community 309