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[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

Perficient

Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago. Chris has 15+ years as a leader applying design thinking principles to organizational change, entrepreneurship, emerging technology, digital transformation, devices, software, and technical platforms.

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There’s No Secret Sauce: Put Financial Services Customer First, and You Too Will Grow

Perficient

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘journey science.’

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Your Guide to Healthcare Personas

Perficient

We tune out ambient noises like traffic or chatter around us so we can focus on the task at hand. What are marketing personas versus UX personas? They’re useful when buying an email list or building a large targeted campaign. UX personas have a real name – John, Simone, Anita – so that you build a relationship with them.

UX 332
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Perficient’s Brian Flanagan Featured in 2021 SoDA Report

Perficient

In the digital world, we’re not building houses, we’re developing technology-based experiences. The dynamic nature of digital technology gives us the power to adapt. SoDA is an extremely selective association of respected digital agency leaders and technology disruptors.

Report 496
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Rise in Synthetic Experiences

Perficient

Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today. However, in order to achieve and sustain this level of truly individualized digital experience, you’ll have to do more than just create a lot of content.

Video 322
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There is No Secret Sauce: Put Financial Services Customers First and You Will Grow

Perficient

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘ journey science.’

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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before. Perficient: Digital Strategy Experts.

Meeting 309