Perficient

JUNE 5, 2020

After working with many customers in migrating contact centers to Amazon Connect, our team wanted to create a solution that assists in managing custom-developed modules from a unified web-based interface. IVR Prompts Management Module. In this blog post, we focus on IVR Prompts Management module of the Administrative tool.

Management 348

Management Tools Video US 348

South State Correspondent

FEBRUARY 26, 2025

The forward-starting swap has some significant advantages over alternatives as follows: It is the simplest to explain and document, It does not require an upfront fee, It is the most cost-efficient for borrowers to purchase, and The current flat yield curve creates no premium for forward financing versus a spot-starting loan.

Management 195

Management Community Bank Community National 195

Perficient

FEBRUARY 17, 2021

In this blog, we will explore Boomi’s EDI Management Platform and how you can get started with modernizing your EDI network. Boomi’s B2B/EDI Management Platform capabilities. Trading Partner Reporting Portal : The new Boomi portal provides authorized users essential EDI documentation.

Management 340

Management Customer Experience Technology Innovation 340

Perficient

MARCH 25, 2025

Establish a single source of truth Create a glossary that doesn’t read like a legal document Accept that these definitions will change more often than a teenager’s social media profile It’s not perfect, but it’s governance, not a philosophical treatise on the nature of reality. So very, very wrong.

Data 221

Data Case Study Compliance Regional 221

Perficient

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Operations 474

Operations Industry Compliance Management 474

Perficient

AUGUST 14, 2020

OneStream’s Financial Task Management (UTM) solution is a web-based platform that provides customers with a central location for managing period closing activities for their entire organization. Task Manager is made up of activities called “Tasks”. For example, external system login page, external website, or hosted documents.

Management 309

Management Groups Examples Training 309

South State Correspondent

MARCH 10, 2025

At SouthState Bank, we utilize a loan-level hedging program called “ARC,” which is available to all community banks and, in our opinion is easier to manage and understand than a B2B program, but the point of this article is for banks to manage the risk through some loan hedging program instead of taking the risk without compensation.

Community Bank 195

Community Bank Community Operations Report 195

Perficient

JANUARY 19, 2021

There are seven phases in total, but we will only consider the following five: Starting with a booked order, any change will need to be documented. The order management/customer service team are the ones that make revisions. Efficiently managing these revisions is paramount. There are six actionable phases with a Sales Order.

Management 360

Management Leadership System Operations 360

South State Correspondent

FEBRUARY 4, 2025

Gen AI Strategy Checklist Below is our starting checklist of potential elements for consideration in order to evolve a quality Gen AI strategy document. The overarching goal of the document is to align the organization, so each business line does not go off in different directions sourcing their own Gen AI tools.

Community Bank 195

Community Bank Strategy Community Tools 195

Abrigo

FEBRUARY 25, 2025

Each step of back-end loan processingfinancial spreading, risk assessment, document gatheringrequires significant effort just to make incremental progress. Risk rating Manually assigning a risk rating to each application can involve subjectivity, and documenting decisions can be time-consuming. The results?

Lending 195

Lending FDIC Policies Analysis 195

Abrigo

SEPTEMBER 29, 2022

Construction loan management software Construction loan management softwares are a windfall of efficiency for financial institutions. You might also like this webinar, "How to manage a high-performing construction loan portfolio." Takeaway 2 Using construction loan management software is a good way to mitigate risk.

Software 195

Software Management Lending Tools 195

Abrigo

NOVEMBER 3, 2023

Top 5 CECL best practices and their benefits Now that CECL is implemented, follow these recommendations for ongoing management to provide confidence and be more efficient. WATCH Takeaway 1 How can you ensure ongoing compliance and efficient management of the allowance for credit losses? Some tried and true practices can help.

Management 195

Management Policies Training Compliance 195

Gonzobanker

OCTOBER 31, 2024

Vendor management is risky business. The FDIC issued a consent order against Discover Bank last year for lacking oversight into third-party risk management and a compliance vendor management program. Vendors should provide required FFIEC documentation without being asked (or begged). Reporting ​. Follow John on LinkedIn.

Risk Management 140

Risk Management Management FDIC Software 140

Abrigo

MARCH 31, 2025

Given that a credit memorandum is one of the most critical documents in the life of the loan, it would seem like a straightforward process. The lender needs to put forth an accurate and complete picture of the borrowernot only for the borrowers sake, but also for the financial institutions risk management.

Analysis 195

Analysis Risk Management Management Data 195

Abrigo

OCTOBER 30, 2024

Streamline case management processes. One of the largest areas for improvement in AML programs is case management. Instead, institutions should focus on optimizing how existing investigators work, and a focus on case management will help. One way to streamline case management is by rethinking the triage process.

Compliance 221

Compliance Training System Management 221

Perficient

OCTOBER 15, 2024

Lets talk about data governance in banking and financial services, one area I have loved working in and in various areas of it … where data isn’t just data, numbers aren’t just numbers … They’re sacred artifacts that need to be protected, documented, and, of course, regulated within an inch of their lives.

Tools 221

Tools Data Compliance Regulation 221

South State Correspondent

JUNE 25, 2024

In a previous article [ here ] we discussed why community banks need product managers to ensure that financial products and services are effectively developed, launched, and managed to meet customers’ evolving needs and the bank’s risk and profitability goals. This makes the product easier and faster to implement.

Lending 195

Lending Management Community Bank Community 195

Abrigo

OCTOBER 14, 2022

Fortify your credit risk management framework How to prepare your organization for scrutiny of its credit risk management practices during your next exam or review. . You might also like this whitepaper, "Stress Testing: Managing Capital Levels and Credit Risk." So how can banks help customers keep up in uncertain markets?

Risk Management 195

Risk Management Management Policies Lending 195

Abrigo

DECEMBER 18, 2023

Stress testing, monitoring are essential Financial institutions should challenge assumptions about CRE risk while also watching for red flags as they manage the CRE portfolio. Bankers should examine warning signs and shore up defenses for existing income-producing CRE loans as part of commercial property loan risk management.

Risk Management 221

Risk Management Management Lending Capital 221

Perficient

JANUARY 13, 2021

Exterro helps our clients with three big e-discovery components: Locating the electronic documents. Collecting and preserving the documents and present them to the demanding party. Providing a portal so the 3rd requesting the documents can access the information.

Software 309

Software Compliance Tools Examples 309

Abrigo

FEBRUARY 7, 2023

You might also like this webinar, "How to manage a high-performing construction loan portfolio." WATCH Takeaway 1 The OCC recommends that construction lending risk be managed by specialized real estate and construction lenders who report to the credit department. Takeaway 2 Construction lending risk is unique.

Lending 195

Lending Management Risk Management Software 195

Perficient

JUNE 22, 2020

Oracle’s EPM Cloud Operations Guide is a must-have document for Oracle cloud EPM customers. Managing User Accounts. Understanding Oracle’s Change Management Process. This guide provides procedures to address many of the most common challenges encountered by customers. The guide can be found here. Service Monitoring.

Data 354

Data Management Operations Examples 354

South State Correspondent

MARCH 10, 2025

Think of this step as creating a story about the solution tailored to those you are trying to convince, be it fellow managers, the board, or staff. How do you want to document the selection and decision process so that you can review it later for quality control and forecasting accuracy? What are the next steps?

Training 195

Training Maine Analytics Management 195

Perficient

JANUARY 28, 2021

Company A Procurement Operations is responsible for executing system Purchase Orders based on externally generated requisitions in the form of a document routed through email for approvals. This process is largely successful in that it is easy to complete the form and route the document. Current Business Process.

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System Operations Analysis Management 322

Abrigo

MAY 20, 2022

Meet Model Risk Management Expectations Updates to the FDIC Risk Management Manual should steer institutions toward a model that manages risk and drives growth. Takeaway 1 Aside from meeting examiner expectations, proper model risk management can protect your institution from unnecessary risk. . FDIC Update.

Risk Management 195

Risk Management Management FDIC Meeting 195

Abrigo

MARCH 10, 2025

Among the suggestions shared with banks and credit unions: Be ready for some CECL-specific questions during audits and exams, and document every allowance decision. Documentation of Q factors is important to auditors, too. You cant just have this committee check the box and say, CECL has been reviewed, Scriven said.

Analysis 195

Analysis Data Management Examples 195

Abrigo

OCTOBER 9, 2024

In this blog, we explore how banks and credit unions have adapted their approach to Q factors under CECL and share insights from an Abrigo advisory webinar on managing this critical part of the ACL process. Documentation and support: Regulators expect transparency in the CECL Q factor process.

Risk Management 195

Risk Management Management Compliance Data 195

Perficient

FEBRUARY 6, 2021

Viva Insights gives individuals, managers, and leaders personalized and actionable insights and recommendations to empower everyone to achieve balance, build better work habits, and improve business outcomes. These topics cards can then be clicked on to open the topic page which contains relevant documents, conversations, videos, and people.

Study 531

Study Survey Trends Tools 531

Abrigo

JUNE 28, 2024

Navigating interest rate management in today's environment As regulators focus on interest rate risk management, read about what financial institutions can do to be ready for a rate drop. You might also like this on-demand webinar, "Navigating uncertain times: Strategies for effective risk management and compliance."

Community Bank 195

Community Bank Strategy Community Management 195

Perficient

OCTOBER 28, 2024

The CFPB rule requires companies that use these algorithmic appraisal tools to: put safeguards into place to ensure a high level of confidence in the home value estimates; protect against the manipulation of data; avoid conflicts of interest; and comply with applicable nondiscrimination laws.

Regulation 221

Regulation Fraud Tools Compliance 221

Abrigo

OCTOBER 28, 2022

Managing loan workouts and modifications Tips for preparing your bank or credit union to handle an increased volume of problem loans while ensuring prudent credit risk management. Takeaway 2 Meanwhile, banks and credit unions will likely see a beefed-up regulatory emphasis on credit risk management practices, especially tied to CRE. .

Management 195

Management Risk Management Policies Lending 195

Perficient

JUNE 23, 2021

Given the power of data lineage to augment and enforce an established enterprise data management program, it often helps to have an experienced partner on the team. Today, in my final blog post of this data lineage series, I’ll discuss how Perficient’s Data Governance Maturity Model can help enhance your data programs.

Data 340

Data Knowledge Base Policies Training 340

Perficient

OCTOBER 12, 2020

We are excited to announce our partnership with Kyriba and dedicated practice to provide our Oracle clients with a robust cloud-based treasury management solution. New compliance standards from SWIFT now require internal SWIFT domain expertise with annual certifications and annual documentation. ” .

Risk Management 309

Risk Management Fraud Management Compliance 309

PYMNTS

DECEMBER 28, 2020

“Fully aligned with the thoughtful M&A-approach of Unifiedpost Group, I am convinced that with these acquisitions we set the right steps to further create a pan-European platform for documents, identity and payment services,” Unifiedpost Group CEO and Founder Hans Leybaert said in the announcement.

Groups 279

Groups National Analysis Fintech 279

Perficient

FEBRUARY 13, 2021

For organizations using Teams Calling, it is recommended to start notifying your users about this new capability and update your training and documentation accordingly. One important note, this new capability does not support IRM (Individual Rights Management) nor Do Not Forward (DNF) emails. Team Creation Alignment.

Meeting 520

Meeting Policies Groups Training 520

PYMNTS

OCTOBER 19, 2020

Sudheera Vanguri , product manager lead at Google, said in a b log post on Monday (Oct. In this industry, borrowers and lenders have high expectations; they want a mortgage document processing solution catered to improving operational efficiency, while ensuring speed and data accuracy.

Google 264

Google Tools Lending Industry 264

Abrigo

JANUARY 21, 2025

How would your institution manage this additional workload while maintaining compliance with daily deadlines? With a Suspicious Activity Monitoring Services package, Abrigo assigns experienced financial crime professionals as project managers for the institution.

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Fraud Training Analysis Compliance 221