PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

Perficient

FEBRUARY 28, 2024

Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant. Strategies for Success Prioritize customer-centricity, operational efficiency, and financial stability. Blend automation with empathy to deliver superior outcomes.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 248

Video Retail Innovation Trends 248

PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. Instead, most are focusing on improving their anti-money laundering (AML), data security, mobile and digital payments, and anti-fraud operations. For example, 91.7 Other notable findings include: 79.4

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

SEPTEMBER 24, 2018

Whether in Australia, India, Europe or the United States, mobile phones aren’t just driving interconnectivity, but are the key channel driving innovation in payments and commerce. But what can businesses looking to expand abroad learn from the most successful payments innovations in these markets?

Innovation 190

Innovation Report Payments Mobile 190

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Download the Forrester report, The Digital Transformation Services Landscape, Q3 2023 to find out more.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

Perficient

FEBRUARY 18, 2021

As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Provide operational support through automation. Learn More.

Tools 531

Tools Innovation Resources Operations 531

PYMNTS

OCTOBER 23, 2017

When IT Becomes a Drag on Innovation. FIs want to innovate – 97 percent of banks and credit unions surveyed told PYMNTS they have focused on innovation over the past three years. Thirty-six percent of FIs say their existing IT infrastructures made payments innovation hard or very hard. So, what’s stopping them?

Innovation 131

Innovation Trends Survey Maine 131

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. For more on these and other news items from this space, download this month’s playbook. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

PYMNTS

SEPTEMBER 19, 2019

businesses to learn more about the day-in and day-out of their daily invoice operations, the types of invoice innovations they believe can benefit their firms and what they can do to help ease the transition away from legacy payment systems and pave the way to digital alternatives. percent plan to implement invoice payment innovations.

Innovation 122

Innovation Survey Resources Payments 122

Abrigo

APRIL 19, 2016

banks incorporate “responsible innovation” as they adapt quickly to these advances, but what exactly does that mean? In a recent whitepaper (download), the regulator outlined the general approach it will take as it evaluates innovative products, services and processes that OCC-regulated banks may offer or perform.

Innovation 150

Innovation Fintech Risk Management Community Bank 150

Abrigo

DECEMBER 2, 2015

The following is an excerpt from the Sageworks whitepaper "The Automation Revolution: How Technology is Changing the Way Firms Operate". Today, technology is progressing so quickly that “innovation” is a buzz word. Bloomberg created an innovation index to monitor the world’s progress. and other national media companies.

Operations 150

Operations Technology Customer Experience Software 150

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables. Reliance on manual processes has far-reaching effects.

Data 303

Data Innovation Survey Management 303

Perficient

FEBRUARY 25, 2021

Operations and engineering. This, along with the role of operations and engineering, serves to help the makers by giving them the tools to make building applications easier and more consistent. Operations and Engineering. The operations and engineering team’s focus is quite simple: supporting makers. Who are these people?

Community 362

Community Operations Tools Training 362

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. As that happens, video games continue to attract big money, which will lead to more retail innovation. Larger Trends. More Money.

Video 120

Video Innovation Retail Apple 120

Perficient

FEBRUARY 4, 2021

How Power Platform Can Change How Your Business Operates. When businesses think of innovation, they often think of a new product that can generate new business or a new way to reach customers and facilitate relationship building. The ability to do those things is important, but it’s not all that innovation is about.

Innovation 322

Innovation Tools Maine Examples 322

PYMNTS

OCTOBER 29, 2019

The pace of payments innovation continues to accelerate, and corporate payments are no longer an exception to this trend. But to understand where B2B payments innovation is going, Jay Dearborn, president of corporate payments at WEX , said the industry must first take a look in the rearview mirror. “To Banks’ Unwavering Role.

Innovation 101

Innovation System Payments Fintech 101

PYMNTS

DECEMBER 27, 2016

Payments 2016: The Year of Payment Innovation Via Predictive Analytics. This was the year for payment innovation through predictive analytics. Enova’s 2016 payment innovations were powered by our real-time predictive analytics and on-demand decision-making technology. Download the eBook.

Analytics 110

Analytics Innovation Payments eBook 110

PYMNTS

JANUARY 28, 2020

The total number of CUs in operation declined from 6,743 in 2015 to 5,390 as of 2019, but the total number of CU members increased over the course of the decade from 89.3 One such innovation comes from credit union service organization (CUSO) PSCU , which recently released a desktop automation system to optimize CU call centers.

Innovation 155

Innovation St. Louis Fraud United States 155

Perficient

FEBRUARY 11, 2021

Instead, it’s a suite of tools operating on a single platform. In the case of makers, this is especially useful, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Power Platform can help them bring these ideas to life.

Tools 470

Tools Maine Analytics Study 470

Abrigo

JULY 9, 2024

Takeaway 1 FinCEN’s proposed new AML/CFT program rule is intended to redirect AML/CFT programs to focus on the highest-risk areas, using innovative techniques and a goal-oriented approach. Institutions should review their staffing and operational structures to ensure compliance with this obligation. trillion in illicit flow of funds.

Compliance 221

Compliance Fraud Regulation National 221

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems. contact-form-7] About the Tracker.

Innovation 191

Innovation Lending Fintech Bitcoin 191

PYMNTS

DECEMBER 19, 2018

While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when it comes to technology and innovation. However, a look at recent data found that many QSRs are not exactly quick to implement customers’ preferred innovations. About The Restaurant Readiness Index.

Innovation 123

Innovation Management America Customer Experience 123

PYMNTS

SEPTEMBER 20, 2018

With spiking investments in digital payment solutions, the B2B sphere appears to finally embrace innovation. In today’s highly competitive market, the pressure is on to maximize profits and streamline B2B payment structures by reducing their operating costs, time consumption and potential for errors and fraud.

Innovation 124

Innovation Payments Technology blockchain 124

PYMNTS

MAY 15, 2019

To help improve their operations, consumer services companies appear to have some very specific ideas about digital technology. The report also noted that many firms believe technology could also bolster their back-office operations. And tech companies are already working with retailers on payments innovation.

Innovation 112

Innovation Company Apple San Francisco 112

PYMNTS

NOVEMBER 14, 2019

Sports are big business around the globe, so it comes as no surprise that retail innovation constantly takes place within that industry, and in combination with payments. The company assigns a manager to oversee operations at each site as well as food runners if the venue’s staff cannot handle delivery.

Mobile 129

Mobile Innovation San Jose Iowa 129

Abrigo

JANUARY 22, 2024

download NOW Takeaway 1 Fraud losses totaled $485.6 However, with all innovation comes great responsibility, especially when it comes to safeguarding those new products against fraud. It is no secret that the significant increase in fraud is one of the biggest concerns financial institutions face today.

Fraud 221

Fraud Risk Management Training Software 221

Abrigo

OCTOBER 17, 2023

DOWNLOAD Takeaway 1 Financial institutions should review change management processes, given the ever-evolving landscape and examiners' attention. Optimized operations : By streamlining processes and implementing best practices, change management optimizes operational efficiency.

Management 195

Management Lending Risk Management Strategy 195

PYMNTS

JANUARY 9, 2018

Card information is available for download via a secure, over-the-air cellular connection. The card was awarded Best of Innovation for Security Technologies and was an honoree for Computers, Embedded Technologies and Technologies for a Better World at CES 2018. .

Cards 110

Cards Operations Payments Conference 110

PYMNTS

APRIL 4, 2019

But with new restaurants also come new or expanded digital initiatives – part of the overall trend, documented by PYMNTS research, of QSRs getting smarter about eCommerce and mobile tech, even as restaurant managers and customers often have differing views about which service and payments innovations work best. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

AUGUST 6, 2020

New technologies and API infrastructures are also leading to rapid innovations in the PaaS space, including quicker payments than ever before. Artificial intelligence (AI) is also driving payments innovations, with a study finding that it could add $1.2 How Customer Expectations Have Driven Payments Innovation.

Regulation 245

Regulation Payments Innovation Fintech 245

PYMNTS

MARCH 16, 2017

Rather than jumping on the custom app development bandwagon that often performs poorly due to lack of consumer downloads, businesses have been increasingly making the move to partner with Facebook’s Messenger chatbot. Once thought of as a stodgy industry that rarely sees innovation, there is a company that’s looking to change that perception.

Operations 107

Operations social media Comparison Industry 107

Perficient

OCTOBER 14, 2020

As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival.

Video 519

Video Tools Innovation Trends 519

Abrigo

SEPTEMBER 24, 2024

DOWNLOAD Takeaway 1 A human-in-the-loop approach plays a vital role in ensuring that AI systems effectively support alert and case management for AML/CFT suspicious activity monitoring. Human-in-the-loop refers to the collaboration between AI systems and human experts, ensuring that machines do not operate in isolation.

Software 195

Software Management Compliance Resources 195