PYMNTS

MAY 27, 2020

The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. For more on these and other CU news items, download this month’s Tracker. Developments From Around The CU Ecosystem. How Balancing Members’ Needs Improves End-To-End ATM Experiences.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

NOVEMBER 9, 2020

But for the commercial spending technology world, these forecasts aren't exactly rosy. This earnings season, the downturn has become apparent as several corporate payments technology players post losses. Virtual Cards And Mobile Technology. For some organizations, this may be good news for the bottom line.

Innovation 255

Innovation Fintech Payments Mobile 255

Perficient

FEBRUARY 18, 2021

A COE as a typically small group of individuals who drive improvement that meets the goals of a business, often with the adoption of new technology. This includes implementing rules and standards to establish governance in the usage of the new technology, with a goal of consistency across the business. Learn More.

Tools 531

Tools Innovation Resources Operations 531

Perficient

AUGUST 2, 2024

Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive.

America 450

America Report Technology Software 450

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

MAY 13, 2019

Innovation has been the name of the game for financial institutions (FIs) large and small in recent years. While the overall pace of innovation has cooled somewhat over the past two years, as FIs have been slower to market with new products, they are increasingly channeling their energies into tried-and-true product lines.

Innovation 194

Innovation Innovation Strategies Strategy Trends 194

Perficient

OCTOBER 26, 2020

5G translates to faster download speeds, reduced latency, and more available bandwidth. Digital Product Development Innovation Possibilities with 5G. Going beyond consumer markets, 5G capabilities may drive some more significant innovations and quality of life improvements many people may not even realize. Generically-speaking.

Video 476

Video United States Apple Innovation 476

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

SEPTEMBER 29, 2020

Our survey examined the degree to which these firms have automated their AR processes, the impact of the pandemic on their ability to manage AR, and their interest in adopting technological innovations in the future. To learn more about how technological innovations could benefit firms in their AR management, download the report.

Data 303

Data Innovation Survey Management 303

PYMNTS

MARCH 12, 2020

percent of CUs believe that challenger banks will play very or extremely important significant competitors in the coming years, largely because they worry that challenger banks will prove to be better innovators. The fear is palpable, but just how likely are members to leave their CUs over their ability to innovate? As much as 41.4

Innovation 192

Innovation Data Fintech Google 192

PYMNTS

SEPTEMBER 24, 2018

Whether in Australia, India, Europe or the United States, mobile phones aren’t just driving interconnectivity, but are the key channel driving innovation in payments and commerce. But what can businesses looking to expand abroad learn from the most successful payments innovations in these markets?

Innovation 190

Innovation Report Payments Mobile 190

PYMNTS

MARCH 26, 2019

When it comes to implementing innovation, trying and succeeding are two different things. percent of them said they want to innovate to gain a competitive edge, while 75 percent seek to boost their sales revenue. percent intend to use innovation as a way to improve customer loyalty. As much as 77.4 Another 62.2 Another 62.2

Innovation 158

Innovation System Survey Technology 158

Perficient

JULY 15, 2020

Marry in people, process and technology and you have Producers and Consumers with a great value add. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers. Innovation pains – build vs buy decisions. Technology debt. Legacy infrastructure.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

JULY 15, 2020

In the automotive arena, sellers have implemented third-party technology such as virtual retailing to enable a completely digital vehicle sales process. 51.5%: Share of credit-centric revolvers who are highly interested in downloading a prototypical “better app.”. 39%: Amount by which virtual retailing use increased in June.

Retail 130

Retail Technology Cards Innovation 130

PYMNTS

JULY 31, 2019

However, financial institutions (FIs) are getting better at separating vital areas of innovation from the hype. Banks are increasingly focusing on the fundamentals when determining their innovation agendas. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

Abrigo

OCTOBER 7, 2016

The benefits of utilizing e-commerce technology are readily apparent to us because they are personal: We find what we are looking for; we find it at a cheaper price; we can get it more quickly. Technology can also provide tangible benefits to a business, and in many cases, those benefits are financial. Assisting with compliance.

Technology 170

Technology Boston Software Study 170

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

Innovation 191

Innovation Lending Fintech Bitcoin 191

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. On average, these FIs designate 45.7

Innovation 157

Innovation Innovation Strategies Survey Groups 157

Perficient

JULY 2, 2024

Navigating the complexities of cloud technology requires an exceptional partner. Perficient Cloud , our comprehensive suite of six solution areas, serves as a roadmap to navigate the evolving landscape of cloud technology. Product Differentiation : Creating innovative product offerings that stand out.

Strategy 251

Strategy Operations Innovation Technology 251

Gonzobanker

JULY 21, 2021

In a recent survey of banks and credit unions about their technology vendor contracts, Cornerstone Advisors found that more than half of these financial institutions allow emotional factors to influence their negotiation processes. Technology Vendor Financials Tell the Story. Download it here. And it’s costing them money.

Technology 158

Technology Comparison Survey Financial Technology 158

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Download the Forrester report, The Digital Transformation Services Landscape, Q3 2023 to find out more.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

Perficient

NOVEMBER 23, 2020

Lisa Frazier, Head of the Wells Fargo Innovation Group. These two things – customer willingness to share information, and the industry’s increasing need to be more relevant for a customer – are driving interest and investment in technologies like artificial intelligence, machine learning, and smart personalization.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. In addition, he noted at the time that the company was now “exploring partnerships” for other countries.

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

JULY 23, 2020

So, how are CUs changing their card innovation plans to match their current members’ demands and attract new potential members? This is just one of many questions PYMNTS, in collaboration with PSCU , set out to answer in the Credit Union Innovation Playbook: Card Trends Edition. Moreover, 89.4 percent between February and May.

Innovation 174

Innovation Report Cards California 174

PYMNTS

AUGUST 18, 2020

The news comes as the rollout of 5G, a network that showcases download speeds reportedly 100 times quicker than 4G, may speed up even amid economic headwinds. In a show of how sheltering in place and staying at home is having an effect on providers, Verizon estimated there was a 75 percent jump in bandwidth demand between March 8 and 15.

Google 349

Google Video Technology Security 349

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. She discussed the new technologies the franchise is currently testing — including kiosks, apps and loyalty programs — at its nearly 30,000 locations in the U.S. Attention To Innovation.

Innovation 158

Innovation Mobile Online Customer Experience 158

Abrigo

FEBRUARY 20, 2025

The true value of AI goes beyond efficiency If generative AI technology alone is projected to unlock between $200 billion and $340 billion in value annually for the banking sector, then why are nearly half of financial institutions still on the fence about adopting AI-integrated tools? Start by completely rethinking workflows.

Strategy 195

Strategy Compliance Data Tools 195

PYMNTS

DECEMBER 7, 2020

Digital B2B payments innovations as diverse as machine learning (ML) automation, cloud-based enterprise resource planning (ERP) systems and virtual cards are gaining unprecedented traction as businesses move to build sustainable B2B payments operations outside of th e office. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

PYMNTS

DECEMBER 15, 2020

The good news, however, is that two-thirds of firms are cognizant of these issues and are actively moving away from manual processes, planning instead to embrace new technological solutions to upgrade their accounts receivable (AR) processes for more efficiency, speed and lower fees. These are only some of the findings from our research.

Study 277

Study Payments Maine Technology 277

PYMNTS

DECEMBER 29, 2020

And after almost a year spent at home for most consumers, much of the CES innovation this year involves building smarter, more connected and cleaner homes. The expectation for CES is more innovation and development along that line. The expectation for CES is more innovation and development along that line.

Las Vegas 253

Las Vegas Innovation System Technology 253

PYMNTS

APRIL 27, 2020

Card networks, processors and other major financial institutions (FIs) have worked to build up the technological infrastructure to support credit card transactions over the decades. Another key component of the report is case studies of four enterprises that are putting credit innovation to work in the real world. About The Report.

Cards 226

Cards Fintech United States Case Study 226

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant.

Innovation 251

Innovation Regional Strategy Trends 251

Perficient

AUGUST 14, 2020

When Teams is combined with the Power Platform and is used in this way with a partnership between the business and IT, it can provide a platform of business technology innovation. > You can download the full presentation: Microsoft Teams Governance & Automation. Teams Governance Quick Reference Guide.

Resources 360

Resources Tools Innovation Community 360

PYMNTS

JANUARY 28, 2020

CUs are also leveraging the latest technologies, including cloud computing, to continue fostering the relationships with their customers. Though cloud computing still has its teething issues, CUs are exploring a middle ground between public and private cloud servers to determine the best way to harness this technology. million in 2019.

Innovation 155

Innovation St. Louis Fraud Technology 155

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. These digital products must run reliably, securely and fast — and this requires a solid technological foundation. Core-enabled: FIs that consider only their core systems to be effective. •

Innovation 118

Innovation Report System Resources 118