Perficient

AUGUST 2, 2024

Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive.

America 450

America Report Technology Software 450

PYMNTS

MAY 27, 2020

The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. For more on these and other CU news items, download this month’s Tracker. Developments From Around The CU Ecosystem. How Balancing Members’ Needs Improves End-To-End ATM Experiences.

ATM 243

ATM Innovation Meeting United States 243

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

PYMNTS

NOVEMBER 9, 2020

But for the commercial spending technology world, these forecasts aren't exactly rosy. This earnings season, the downturn has become apparent as several corporate payments technology players post losses. Virtual Cards And Mobile Technology. For some organizations, this may be good news for the bottom line.

Innovation 255

Innovation Fintech Payments Mobile 255

Perficient

OCTOBER 25, 2024

As new technologies become available within the digital space, businesses must adapt quickly by modernizing their legacy systems and harnessing the power of the cloud to stay competitive. Reduce costs associated with legacy technologies and systems.” Gain access to technical and transformational skills and capabilities.

Management 275

Management Customer Experience America Report 275

Perficient

JULY 2, 2024

Navigating the complexities of cloud technology requires an exceptional partner. Perficient Cloud , our comprehensive suite of six solution areas, serves as a roadmap to navigate the evolving landscape of cloud technology. Product Differentiation : Creating innovative product offerings that stand out.

Strategy 251

Strategy Operations Innovation Technology 251

PYMNTS

NOVEMBER 12, 2020

Safety-minded consumers the world over can now be seen tapping contactless cards, scanning QR codes or utilizing voice ordering technologies to make purchases without potentially putting themselves or others at risk of contracting the virus. Eighty-two percent of contactless users view the technology as cleaner than other options.

Report 300

Report Innovation Fintech Payments 300

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

MAY 13, 2019

Innovation has been the name of the game for financial institutions (FIs) large and small in recent years. While the overall pace of innovation has cooled somewhat over the past two years, as FIs have been slower to market with new products, they are increasingly channeling their energies into tried-and-true product lines.

Innovation 194

Innovation Innovation Strategies Strategy Trends 194

Gonzobanker

JULY 21, 2021

In a recent survey of banks and credit unions about their technology vendor contracts, Cornerstone Advisors found that more than half of these financial institutions allow emotional factors to influence their negotiation processes. Technology Vendor Financials Tell the Story. Download it here. And it’s costing them money.

Technology 158

Technology Comparison Survey Financial Technology 158

PYMNTS

JULY 31, 2019

However, financial institutions (FIs) are getting better at separating vital areas of innovation from the hype. Banks are increasingly focusing on the fundamentals when determining their innovation agendas. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

MARCH 26, 2019

When it comes to implementing innovation, trying and succeeding are two different things. percent of them said they want to innovate to gain a competitive edge, while 75 percent seek to boost their sales revenue. percent intend to use innovation as a way to improve customer loyalty. As much as 77.4 Another 62.2 Another 62.2

Innovation 158

Innovation System Survey Technology 158

PYMNTS

MARCH 12, 2020

percent of CUs believe that challenger banks will play very or extremely important significant competitors in the coming years, largely because they worry that challenger banks will prove to be better innovators. The fear is palpable, but just how likely are members to leave their CUs over their ability to innovate? As much as 41.4

Innovation 192

Innovation Data Fintech Google 192

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. On average, these FIs designate 45.7

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

JULY 23, 2020

So, how are CUs changing their card innovation plans to match their current members’ demands and attract new potential members? This is just one of many questions PYMNTS, in collaboration with PSCU , set out to answer in the Credit Union Innovation Playbook: Card Trends Edition. Moreover, 89.4 percent between February and May.

Innovation 174

Innovation Report Cards California 174

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. These digital products must run reliably, securely and fast — and this requires a solid technological foundation. Core-enabled: FIs that consider only their core systems to be effective. •

Innovation 118

Innovation Report System Resources 118

PYMNTS

SEPTEMBER 24, 2018

Whether in Australia, India, Europe or the United States, mobile phones aren’t just driving interconnectivity, but are the key channel driving innovation in payments and commerce. But what can businesses looking to expand abroad learn from the most successful payments innovations in these markets?

Innovation 190

Innovation Report Payments Mobile 190

PYMNTS

AUGUST 8, 2018

Successful innovation is all about operationalization. The good news is that the path to operationalizing innovation looks remarkably similar for all financial institutions (FIs). Whether FIs are big or small, operationalizing innovation comes down to executing on the same four key tenets , starting with making innovation a mindset.

Innovation 109

Innovation Report Innovation Strategies Survey 109

Perficient

FEBRUARY 18, 2021

A COE as a typically small group of individuals who drive improvement that meets the goals of a business, often with the adoption of new technology. This includes implementing rules and standards to establish governance in the usage of the new technology, with a goal of consistency across the business. Learn More.

Tools 531

Tools Innovation Resources Operations 531

Abrigo

OCTOBER 7, 2016

The benefits of utilizing e-commerce technology are readily apparent to us because they are personal: We find what we are looking for; we find it at a cheaper price; we can get it more quickly. Technology can also provide tangible benefits to a business, and in many cases, those benefits are financial. Assisting with compliance.

Technology 170

Technology Boston Software Study 170

PYMNTS

JANUARY 28, 2020

CUs are also leveraging the latest technologies, including cloud computing, to continue fostering the relationships with their customers. Though cloud computing still has its teething issues, CUs are exploring a middle ground between public and private cloud servers to determine the best way to harness this technology. million in 2019.

Innovation 155

Innovation St. Louis Fraud United States 155

PYMNTS

JANUARY 22, 2019

When it comes to innovation, though, are CUs investing in the technologies their members want, or are they putting their money into innovations that don’t align with their members’ priorities? The findings highlighted a disconnect between the innovation priorities of CUs and the ones important to their members.

Innovation 109

Innovation Report Fintech Survey 109

PYMNTS

SEPTEMBER 29, 2020

Our survey examined the degree to which these firms have automated their AR processes, the impact of the pandemic on their ability to manage AR, and their interest in adopting technological innovations in the future. To learn more about how technological innovations could benefit firms in their AR management, download the report.

Data 303

Data Innovation Survey Management 303

PYMNTS

DECEMBER 19, 2018

While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when it comes to technology and innovation. However, a look at recent data found that many QSRs are not exactly quick to implement customers’ preferred innovations. About The Restaurant Readiness Index.

Innovation 123

Innovation Management America Customer Experience 123

Abrigo

APRIL 19, 2016

The Office of the Comptroller of Currency, recognizing the sweeping changes in technology and business practices that are affecting financial institutions, is recommending U.S. banks incorporate “responsible innovation” as they adapt quickly to these advances, but what exactly does that mean? Support responsible innovation.

Innovation 150

Innovation Fintech Risk Management Community Bank 150

PYMNTS

AUGUST 9, 2017

From ATM existence growth to accounts payable and technology platforms, the financial arena is looking up with the various pieces of news coming out of the industry today. Here are the numbers: $222.5 million | Green Dot Q2 revenue . million | Analyst predicted Q2 Green Dot revenue. $60

ATM 100

ATM Data cryptocurrency Industry 100

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Download the Forrester report, The Digital Transformation Services Landscape, Q3 2023 to find out more.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

PYMNTS

OCTOBER 29, 2019

The pace of payments innovation continues to accelerate, and corporate payments are no longer an exception to this trend. But to understand where B2B payments innovation is going, Jay Dearborn, president of corporate payments at WEX , said the industry must first take a look in the rearview mirror. “To Banks’ Unwavering Role.

Innovation 101

Innovation System Payments Fintech 101

Abrigo

JULY 9, 2024

Takeaway 1 FinCEN’s proposed new AML/CFT program rule is intended to redirect AML/CFT programs to focus on the highest-risk areas, using innovative techniques and a goal-oriented approach. The financial services industry consistently implements new technologies and payment methods to serve its customers better and remain competitive.

Compliance 221

Compliance Fraud Regulation National 221

PYMNTS

SEPTEMBER 20, 2018

Along with the proliferation of faster, easier payment technologies, there are countless ways that vendors and suppliers can send and receive B2B payments. About 81 percent use credit cards, for instance, while 41 percent prefer settling accounts with ePayables technology, just to name a couple. In a word: ubiquity, or lack thereof.

Innovation 124

Innovation Payments Technology blockchain 124

Abrigo

DECEMBER 2, 2015

The following is an excerpt from the Sageworks whitepaper "The Automation Revolution: How Technology is Changing the Way Firms Operate". As consumers adopt the latest technology, businesses must do the same in order to provide services and customer experiences that align with today’s technology. shifted to 2.0

Operations 150

Operations Technology Customer Experience Software 150

PYMNTS

MAY 15, 2019

To help improve their operations, consumer services companies appear to have some very specific ideas about digital technology. The report also noted that many firms believe technology could also bolster their back-office operations. From Yelp to Apple , technology companies are providing solutions that could serve retail environments.

Innovation 112

Innovation Company Apple San Francisco 112

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. In addition, he noted at the time that the company was now “exploring partnerships” for other countries.

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

Innovation 191

Innovation Lending Fintech Bitcoin 191