PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Out are the devices that connect to the internet but only do one thing – fitness trackers that only track vital stats or eReaders that only download content, for example.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

MAY 22, 2020

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. To learn more about how FIs can optimize their customer service operations, download the report. cardholders across a range of age and income groups.

Cards 216

Cards Data Millennials Report 216

PYMNTS

AUGUST 19, 2019

The conversation came as the old concept of “omnichannel” retail shifts toward serving the consumer along all touchpoints of the retail journey – one that more often involves online, mobile and brick-and-mortar activity. Millennials and bridge millennials use apps most frequently for planning in-store purchases – 47.9

Mobile 179

Mobile Millennials Retail Online 179

PYMNTS

FEBRUARY 7, 2020

The no-interest, no-fee nature of these solutions intrigues consumers — especially the millennial and Generation Z demographics — searching for alternative payment methods that can grant them further flexibility and convenience while shopping. Around The Buy Now, Pay Later World. BNPL Can Boost Fashion Purchases.

Industry 167

Industry Millennials Retail Mobile 167

PYMNTS

JUNE 4, 2020

Instead of flocking back to brick-and-mortar shops, consumers are continuing to shop from the safety of their homes, and are actually buying more online — not less — than they were before the reopening began. consumers are now buying retail goods online as of May 23, compared to 29.2 PYMNTS’ latest survey shows that 35.7

Online 137

Online Retail Data United States 137

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. Some online sellers eschew online marketplaces in favor of more tailored digital sales experiences, turning to eCommerce system providers for help.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

DECEMBER 4, 2020

Younger generations are less interested in getting a vaccine, as nearly a quarter of Generation X consumers and nearly 23 percent of bridge millennials are not interested in getting the vaccine. Nearly a third of millennials and bridge millennials express the same level of interest in getting vaccinated, in comparison.

Millennials 151

Millennials Data United States Study 151

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. Per Adobe, this holiday season consumers will spend 20 percent more with their smartphones than last year, for $14 billion in total, accounting for 36 percent of all online sales. Nearly half (46.3

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

SEPTEMBER 11, 2017

We are starting to see consumers demanding things like order ahead or buy online, pick up in-store,” Ready said. Showrooming was the act of looking at an item in a physical store and then buying it online later (or, sometimes, right then and there) in order to save a few bucks. People default to Amazon because it’s easy to check out.”

How To 159

How To Online Millennials Mobile 159

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. Per Adobe, this holiday season consumers will spend 20 percent more with their smartphones than last year, for $14 billion in total, accounting for 36 percent of all online sales. Nearly half (46.3

Retail 124

Retail Mobile Millennials Tools 124

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . Nearly 44 percent of respondents said they would be “very” or “extremely” interested in downloading it. The results? This prospect represents risks and opportunities for FIs.

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

FEBRUARY 18, 2020

based QSRs draw millennials consumers, with half of this age group reporting that they place more deliveries now than they did two years ago. Consumers’ expectations have shifted, and some restaurateurs like Charlie Yi — CEO of online-only sushi restaurant Zoku Sushi — believe that meal quality and price will instead be the deciding factors.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

AUGUST 15, 2017

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193

Mobile Millennials Survey Technology 193

PYMNTS

NOVEMBER 27, 2017

It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own set of wheels after all.

Trends 120

Trends Mobile Millennials Payments 120

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. Download the free report to find out how fintech is shaping the future of wealth management and investing. get the REPORT on next generation investors.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

NOVEMBER 30, 2020

This is one of the many questions we sought to answer in Location, Location, Location: How Location Data Can Help Banks Prevent Online Fraud , a PYMNTS and GeoGuard collaboration. This is especially true for Generation X and millennial consumers, at 37 percent and 36 percent, respectively. For more insights, download the report.

Fraud 171

Fraud Data social media Millennials 171

PYMNTS

APRIL 27, 2016

Can the data trapped in “Digital Exhaust” – like online and social media data – be used to validate identity and predict fraud? Suppose you could build a model that would help financial institutions of any kind fill in those gaps with online and social data that could make thin files thick without increasing their risk?

Online 100

Online Data social media Fraud 100

PYMNTS

APRIL 3, 2020

BNPL solutions are the fastest-growing online payment methods in the United States as well as Australia, Brazil, the United Kingdom and more, and their market share is projected to grow at a compound annual growth rate of 28 percent over the next five years. For more on these and other BNPL news items, download this month’s Tracker.

Exercises 165

Exercises Payments Millennials Cards 165

Abrigo

APRIL 29, 2015

The score: If your online presence could use an overhaul, take action and check off the relevant boxes, ensuring that your site not only accurately reflects the work that you do, but also your firm’s brand. Generation X and Millennials increasingly supplement their online research with social media searches.

social media 150

social media Online Millennials Branding 150

PYMNTS

NOVEMBER 19, 2020

Eighty-six million restaurant customers (43 percent) across the United States now use eateries’ loyalty and rewards programs, with millennials being the heaviest users of all. The ability to order food online and the ability to pay for it digitally were a close second and third, cited by 38.5 percent and 37.6

Data 183

Data United States Study Meeting 183

PYMNTS

DECEMBER 7, 2020

But he said that in some cases, banks fail to do so because a customer’s initial download of an app didn’t request it, or possibly because users might have switched off location permissions on their smartphones. “If But the consumer doesn't even know [banks] haven't asked for location.

Fraud 232

Fraud Data Detroit Security 232

PYMNTS

AUGUST 4, 2016

Meanwhile, Samsung is tackling the African market ahead of Apple and Android, and Google announces a way to avoid app downloads. Riders with NFC-enabled mobile phones will be able to download the EASY Card, and for those without NFC-enabled phones, the app will provide a display-generated ticket and one with a bar code.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

APRIL 25, 2019

The term eSports can refer to a wide range of games in the competitive space, but in general the most popular ones are in the first-person shooter or multi-player online battle arena genres. These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines.

Retail 166

Retail America Video Millennials 166

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

SEPTEMBER 16, 2019

Roughly one in every 10 consumers today uses voice-enabled devices and apps to browse, shop and buy goods online. So is consumers’ usage of “novelty apps” that might have gotten a download or a trial but didn’t deliver enough value to remain part of their daily, connected purchasing routines.

Report 188

Report Study Meeting National 188

PYMNTS

JUNE 25, 2018

Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods. But beautiful produce, nibbles and cool playlists aside, over the course of those 17 years I’ve shopped at Whole Foods, I never downloaded their app.

Retail 156

Retail Branding Online Millennials 156

PYMNTS

MAY 30, 2018

Online games and eSports are becoming an important segment for payment providers: Gaming now accounts for more than $12 billion of PayPal ’s total payment volume worldwide, for example. In addition, the survey found that consumers divided their spending almost equally between full game downloads and in-game purchases. In the U.S.,

Payments 102

Payments Survey eBook United States 102

PYMNTS

AUGUST 4, 2017

Additionally, she noted, that innovation must address the needs of both baby boomer and millennial consumers alike, along with the needs of smaller businesses. The PACE report also pointed out that older community bank customers are tech-savvy and are, in some cases, more likely to use online banking than younger bank customers.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

SEPTEMBER 9, 2020

percent adding or upgrading their existing online order-ahead capabilities and 50.1 Fifty-three percent of millennials say the same, although this generation was likely using eCommerce in greater numbers than baby boomers and seniors already. For more on these and other SMB reopening developments, download this month’s Report.

Retail 169

Retail Report How To New Jersey 169

PYMNTS

MARCH 30, 2020

Bad actors can attack debit cards in many different ways, from deploying card skimmers in physical point-of-sale (POS) devices to stealing payment credentials as well as hacking online databases to make off with sensitive card information. Download the Tracker to read the Deep Dive. Around The Next-Gen Debit World.

Cards 165

Cards Security cryptocurrency Payments 165

CB Insights

OCTOBER 24, 2018

Download our deep dive into the disruption of lending. Millennials in particular struggle with credit cards — recent studies find that 3 in 5 millennials carry credit card balances month to month, while 45% don’t know the interest rate on their card. loans at the POS for its 1.2K+ online and commerce partners.

Millennials 65

Millennials Lending Cards Capital 65

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. Download the free report to find out how fintech is shaping the future of wealth management and investing. Download the free report for all the details. Cake is another online estate planning tool. The outlook for Baby Boomer fintech.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

JUNE 1, 2020

That means thinking about what online banking and payment methods they offer in a fundamentally different light, a shift in digital transformation strategies that could have widespread effects on what products they expand upon or which they leave behind post-pandemic. About The Playbook.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

PYMNTS

MAY 28, 2019

With abundant choices in many aspects of their lives, consumers expect a range of options when it comes to online shopping, ranging from picking out clothes to making travel plans. Half of global online transactions are expected to take place in Asia this year. By 2021, close to 90 million – or 86.5 Just under $3 billion – or $2.7

Apple 159

Apple Mobile Fraud Branding 159

PYMNTS

AUGUST 13, 2019

Those merchants often viewed consumers walking aisles with mobile phones as a threat because those consumers were often checking the prices of products on Amazon , using the physical store to see in person what they would eventually buy from that online competitor. The device becomes an extension of the shopping experience.”. Mobile Trends.

Mobile 146

Mobile Security Trends Retail 146

PYMNTS

APRIL 29, 2019

“You have to create great experiences for customers,” he said, adding that providing a friction-free, relevant and even fun experience matters, particularly to younger consumers like millennials. However, once a customer downloads that app, loyalty and repeat visits tend to follow. Food Partners. The eternal basics also count.

Mobile 152

Mobile Maine Trends Retail 152

PYMNTS

JUNE 13, 2018

Whether it’s planning for a first date to the movies or a honeymoon vacation, most consumers today do so online. Solutions provider BigCommerce recently announced it would partner with Chase to enable merchants using its platform to accept payments in their online stores via Chase Pay. Turning to the Crowd to Fund Honeymoons.

Trends 101

Trends Payments Millennials Online 101