PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

MARCH 24, 2020

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? The Playbook seeks to provide a blueprint as to which features FIs must work to improve to boost user satisfaction and adoption.

UX 150

UX User Experience Survey Meeting 150

PYMNTS

MAY 4, 2017

Be it an Uber ride, a music or video download or access to banking services, consumers expect instant gratification. While other services, including Zelle and Splitwise, allow users to divvy up expenses, they lack a social media element that millennials have come to enjoy. A Cure for ‘The Awkwardness of Money’?

social media 104

social media Payments Millennials Mobile 104

PYMNTS

DECEMBER 26, 2016

In response, financial services providers have ramped up their efforts to satisfy the increasing demand for more convenience and speed of mobile-first users in a way that seamlessly mitigates risk and creates trust. With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

OCTOBER 16, 2017

The paper check format doesn’t work for the millennial consumers using the service, he explained. If you look at [some] 25- to 35-year-old millennial shoppers that comprise the bulk of our user base, they’re not sure what a check is.”. The reason? It’s not for our demographic,” Leach said. “If It’s kind of a two-way dialogue.”.

Millennials 101

Millennials Branding Cards Retail 101

CB Insights

DECEMBER 15, 2020

Get the free 64-page download to learn how industries are using tech to reimagine nearly every facet of their operations. Consumers are now saving more — to address this shift in consumer behavior, wealth tech firms should look toward creating millennial-friendly platforms that provide a more holistic suite of services and analytics tools.

Management 87

Management Fintech Industry Trends 87

PYMNTS

JUNE 29, 2016

In fact, Krieg said, the biggest friction in the space is ensuring that companies have “a high degree of confidence that a user that you don’t know, who is signing up to do banking transactions with you, is not there to commit fraud.”. Is the user’s email [address] really their email that was used to sign up? Krieg said.

Fraud 100

Fraud Security User Experience Company 100