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Mobile Ordering, The New Window To Winning Over Millennial Consumers

PYMNTS

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

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FIs Most Underutilized Asset: Their Apps

PYMNTS

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? The Playbook seeks to provide a blueprint as to which features FIs must work to improve to boost user satisfaction and adoption.

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Fighting Financial Awkwardness With Faster Payments?

PYMNTS

Be it an Uber ride, a music or video download or access to banking services, consumers expect instant gratification. While other services, including Zelle and Splitwise, allow users to divvy up expenses, they lack a social media element that millennials have come to enjoy. A Cure for ‘The Awkwardness of Money’?

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Winning Customer Loyalty With Faster Reward Disbursements

PYMNTS

The paper check format doesn’t work for the millennial consumers using the service, he explained. If you look at [some] 25- to 35-year-old millennial shoppers that comprise the bulk of our user base, they’re not sure what a check is.”. The reason? It’s not for our demographic,” Leach said. “If It’s kind of a two-way dialogue.”.

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Payments 2016: The Year Mobile, Biometrics And Trust Converged

PYMNTS

In response, financial services providers have ramped up their efforts to satisfy the increasing demand for more convenience and speed of mobile-first users in a way that seamlessly mitigates risk and creates trust. With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

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Wealth Management In The Post-Covid World: Tech Is Reshaping How We Save And Invest Money

CB Insights

Get the free 64-page download to learn how industries are using tech to reimagine nearly every facet of their operations. Consumers are now saving more — to address this shift in consumer behavior, wealth tech firms should look toward creating millennial-friendly platforms that provide a more holistic suite of services and analytics tools.

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What consumers demand of banking loyalty programs and how to exceed their expectations

NCR

A loyalty program is made up of a diverse collection of consumers, from baby boomers to digitally native millennials, all with different expectations of loyalty programs and what the accompanying rewards and promotions should be. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

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