PYMNTS

NOVEMBER 10, 2020

PYMNTS researched the checkout processes offered by 266 digital product B2B and B2C merchants across 12 industries to find out which features go the farthest in improving sites’ user experiences and how retailers selling different types of digital products can tailor their checkout processes to meet their customers’ eCommerce shopping expectations.

Data 193

Data Policies Examples User Experience 193

PYMNTS

APRIL 24, 2020

percent of CU members would consider switching to technology firms, if they could provide the same services their CUs provide at a better price or with a better user experience. To learn more about the digital banking solutions that are driving innovation in the financial sector, download the Playbook.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

SEPTEMBER 30, 2020

Another rule of thumb that merchants can follow to optimize their user experience is to provide digital features that can help support an ecosystem of connected experiences.

Report 230

Report Retail United States Online 230

PYMNTS

SEPTEMBER 20, 2018

Should banks and financial institutions (FIs) focus more on giving consumers the convenience and simplicity they expect — and even demand — or instead focus more on implementing stringent security measures, potentially at the expense of user experience? To read the full story, download the inaugural Digital Fraud Tracker.

Security 166

Security Trends Fraud User Experience 166

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. To find out more, fill out the form below to download the latest Playbook. contact-form-7].

Data 129

Data Customer Experience User Experience Innovation 129

Abrigo

DECEMBER 22, 2023

download NOW Takeaway 1 The most popular blog posts on the Abrigo site reflect many of the priorities community banks and credit unions had in 2023. Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

JUNE 18, 2020

About half of European eCommerce sites use IP recognition technology, for example. IP technology is used to determine consumers’ geographic location so they can adjust their sites’ language settings and payment options to match those which are common in their online shoppers’ geographic locations. About The Index.

UX 159

UX Data United States Study 159

PYMNTS

APRIL 19, 2017

The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. Sagar won Academy Awards in 2010 and 2011 in the field of scientific engineering for his accomplishments with facial motion technology. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Meeting Samsung 180

PYMNTS

MAY 11, 2020

The goal is to boost the user experience among companies with channel financing or term loans. The app can be downloaded from the Google Play store and the Apple App store. . Powered by Ziptron technology, it charges fast, has an extended battery life and extensive safety features. .

Capital 141

Capital Mobile User Experience Groups 141

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. You can download it HERE.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. A dominant focus for small FIs over the next three years will be user experience: 57.4 This is changing — in a big way. percent will focus on this area. About the Playbook.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

DECEMBER 18, 2020

Not all restaurants are succeeding in their drive to convert these new, digital-first consumers, however: Some restaurants may be overestimating customers’ interest in technologies like in-store kiosks and overlooking features that could help drive customer spend even more. New PYMNTS research shows that 23.3

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

JUNE 11, 2019

When it comes to authentication, customers largely prioritize convenience over safety, exposing them to fraud, and putting pressure on merchants and financial institutions (FIs) to offer convenient user experiences without compromising security. Another technology giant is leading the charge with blockchain.

Online 145

Online blockchain social media Security 145

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. So we can actually build the bank of tomorrow based on the technology of today.”. The L-word and a banking app?

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. And, by basing its offering on digital technology, NUMBER26 can offer more features than large, slower-moving institutions.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. These digital products must run reliably, securely and fast — and this requires a solid technological foundation. Our research shows that 62.8

Innovation 118

Innovation Report System Resources 118

Abrigo

FEBRUARY 8, 2022

You might also like this downloadable Customer Due Diligence Checklist. DOWNLOAD . Branch networks and banking hours have been replaced with mobile banking and user experience as important decision criteria in choosing financial relationships. Here are 10 basics to ensure a sound program.

Compliance 195

Compliance Training Regulation Fraud 195

PYMNTS

AUGUST 17, 2018

For it is technology, specifically artificial intelligence (AI) and machine learning (ML), that gives a twist to an online arena dotted with such names as Craigslist and eBay , and any number of firms that promote and create local meetups where one man’s junk is another man’s treasure. Getting Reveals On Reveal.

Video 105

Video United States Technology User Experience 105

PYMNTS

DECEMBER 26, 2016

For years, mobile payment providers had been pushing solutions for mobile pay in-store, but a few things were not there yet: mobile adoption, mobile technology and consumer sentiment. As we look forward to 2017, delivering a great user experience will be critical for brands looking to build trust and increase adoption.

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

MARCH 17, 2017

Because the technology allows consumers to increasingly interact with objects, no matter where they may be physically located, AR and VR also hold particular promise for merchants. Meanwhile, other industry projections show that more than 800 million AR apps for retailers will be downloaded by consumers by 2019.

Retail 102

Retail Online Technology National 102

PYMNTS

AUGUST 15, 2019

They are eager participants in modern eCommerce, and Japanese firms were literally on the ground floor of the development of mobile payments since Japanese firms invented the two key cashless payments technologies that power the vast majority of mobile payments done today. PayPay And Signs Of Mobile Acceleration.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

SEPTEMBER 27, 2017

No matter how impressive new technology is, its fate often lives and dies with consumer adoption. The company has partnered with other technology providers and payments companies that are familiar with creating the protection protocols consumers find unobtrusive. First Name*. Last Name*. Work Email*.

America 133

America Samsung Security Apple 133

PYMNTS

JUNE 26, 2017

To win them over, many restaurants are betting that millennials prefer their meals with a side of technology — and it seems to be a safe bet. Cowboy Chicken, a Dallas-based chicken chain, is one of the 66 percent of surveyed restaurants that either have installed their own mobile app technology or are considering doing so.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

JANUARY 22, 2020

It is a very convenient user experience [when] initially setting up your account, becoming a contributor and then setting your own preferences [on] how it is that you would like to get paid.”. Shutterstock provides disbursements, notifications and contributor benefits through an online dashboard it tailored to contributor experiences.

Mobile 130

Mobile Online Tools User Experience 130

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. McDowell said that he expects these and other new technologies to soon replace more traditional methods of authentication and verification, such as passwords. It’s EMV all over again.

Security 100

Security Mobile Las Vegas User Experience 100

Jack Henry

AUGUST 13, 2014

These technology titans have the budgets and the users to create a first-class user experience and completely disrupt the way all of us view mobile banking and mobile payments. If there was an iBank app in the app store, I would download it and try it out. But then I started to think realistically.

Google 108

Google Mobile Apple Community Bank 108

PYMNTS

DECEMBER 26, 2016

In response, financial services providers have ramped up their efforts to satisfy the increasing demand for more convenience and speed of mobile-first users in a way that seamlessly mitigates risk and creates trust. With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

JUNE 2, 2016

And cloud-based restaurant automation provider HotSchedules and hospitality software service provider Agilysys rolled out a workforce management solution designed for the hospitality industry, designed to help hospitality businesses save on labor costs, streamline operations and improve user experience. About the Tracker.

Retail 100

Retail Software Payments User Experience 100

Insights on Business

JANUARY 18, 2019

IBM is one of the only SPM vendors that provides a choice of deployment options including SaaS or on-premise giving customers the flexibility needed depending on their IT and internal technology policies and strategy. Download a complimentary copy. IBM Sales Performance Management: The latest release.

Analytics 87

Analytics UX Management User Experience 87

PYMNTS

MARCH 14, 2017

Sarah Clark, GM of identity at Mitek , joined Karen Webster to discuss what process and technology can do to help meet AML requirements to truly authenticate who people are. But technology is helping to take the risk associated with the human element out of these financial interactions. “I The Physical Side of ID Theft .

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

NCR

JULY 26, 2017

We live in an era defined by maximum mobility and service availability for consumers, where great strides in technological innovation have created an expectation for people to be able to access the things they want, when they want them. Consider the impact the likes of Amazon and Apple have had on the retail and music industries.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

MAY 26, 2016

It’s easy to think about commerce and wearable technology and immediately picture consumers swiping their connected devices – be it bracelets, smartwatches, rings, wristbands, etc. – The solution will include both hardware and software to extend the capability and efficiency of retailers through the use of wearable technology.

Software 104

Software Analytics Retail Payments 104

PYMNTS

MARCH 1, 2017

The retail landscape is changing fast in the face of new technologies and shifts in buyer behavior and consumer demand. Founded in 2010, the company offers a SaaS-based subscription technology platform and builds tools for brands and merchants looking to add subscription services to their retail repertoire.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

MAY 11, 2017

In other words, companies should experiment with their own offerings before making them available to customers. Doing so, he said, will shield customers and partners from potential risk or awkward user experiences if a product or solution does not work as it was originally intended. In 2015, U.S.

Mobile 143

Mobile Innovation ATM Tools 143

PYMNTS

DECEMBER 30, 2016

Ensuring that the shopping experience goes smoothly for the customer is an essential part of the transaction. While he was nervous about adopting the technology, Wendrow said he’s been both surprised and pleased with the results. “We To download the December edition of the Payments as a Service Tracker™ , click the button below.

Tools 122

Tools Retail Payments US 122

PYMNTS

JUNE 10, 2016

According to Brad Powers, Passport’s CTO, none of it would be possible without mobile payment technology. In fact, he said, without the rise of mobile payment technology, most parking apps would have never gotten off the ground. I will download the mobile app and pay for it there.

Mobile 100

Mobile Payments Training Technology 100

PYMNTS

JULY 1, 2016

Alexa, the voice-activated ecosystem from Amazon that allows consumers to engage with devices in a natural, seamless manner, represents the cutting edge of integrated technology. The competition invited players from across the IoT spectrum to use Alexa’s voice-activated features to expand the boundaries of connected technology.

Report 102

Report Technology Innovation Mobile 102