PYMNTS

JANUARY 22, 2021

From spinning up the ability to process Paycheck Protection Program (PPP) loans in days, to executing projects four times faster than usual, to working 100 percent remote, leadership teams had to pivot, learn and adapt on the fly. As digital took center stage for much of 2020, banks and credit unions operated in a much more dynamic model.

Innovation 172

Innovation Tools Leadership Customer Experience 172

Insights on Business

JULY 30, 2018

To financial firms, this increased customer satisfaction looks to also driving lower operating costs. Titled “Fintech Rising: Creating Synergy in Financial Services ,” the eBook explains that why we are in the golden age of fintech, and how digital technology are the avenue to engaging customers at the highest level not seen before.”.

eBook 79

eBook Fintech Leadership Big Data 79

PYMNTS

APRIL 8, 2020

While I am not concerned about my physical health, I am focused, along with the rest of Ekata’s leadership, on supporting our customers and building business contingencies to keep things moving in spite of the inevitable market decline. Growth vs. Sustainability. Nearly all industries will see their revenue impacted by this pandemic.

Seattle 130

Seattle Leadership US Industry 130