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In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. You can download it HERE.
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PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Because of this, there’d been a nebulous — at best — market on both the merchant and consumer side. Download the eBook. The reason?
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The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor userexperience] had a big impact on our retention metrics. Unfortunately, we were not able to find our place in the market. But we just didn’t feel as confident in that market.”.
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