Remove eBook Remove Technology Remove User Experience
article thumbnail

A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. You can download it HERE.

article thumbnail

Visa: Why Consumers Are In Control At The POS

PYMNTS

Carleigh Jaques, SVP, global head of merchant digital products at Visa , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. It was an experience anchored in a fixed location that was dependent on and defined by power and connectivity capabilities. Mobile-Enabled, Mobile-First, Mobile-Only.

eBook 162
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile

PYMNTS

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. As we look forward to 2017, delivering a great user experience will be critical for brands looking to build trust and increase adoption.

Mobile 125
article thumbnail

Payments 2016: The Year Mobile, Biometrics And Trust Converged

PYMNTS

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. With this in mind, financial institutions have invested heavily in biometric authentication user experiences. Download the eBook.

Mobile 109
article thumbnail

Why SMBs Need To Focus On Product Innovation And Adopt A Digital Business Model

PYMNTS

It is also critical that online sellers can create outstanding eCommerce user experiences. Similarly, many restaurants and stores offer curbside or parking lot delivery by leveraging technology. Previously, purely physical businesses like gyms and yoga studios have offered online courses with great success.

article thumbnail

Blackhawk: How COVID Is Accelerating The Shift To Digital Wallets

PYMNTS

From cash to rewards and gift cards, mobile wallets must transition to unlocked, truly usable resources across technology, retailers and buying experiences.

Survey 218
article thumbnail

Elan: Redefining How To Reach Existing And Potential Cardmembers

PYMNTS

We took a hard look at our development pipeline, prioritizing — and incrementally investing in — technologies that allowed customers to be more self-reliant (as 80 percent of our branch distribution base had closed). We enhanced our capabilities around pre-filled credit card applications, leveraging our financial institution partners’ data.

How To 130