Thu.Nov 09, 2023

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AI could cause ‘catastrophic’ financial crisis, says Yuval Noah Harari

TheGuardian

Historian and Sapiens author says sophistication of technology makes it difficult to forecast its dangers Artificial intelligence could cause a financial crisis with “catastrophic” consequences, according to the historian and author Yuval Noah Harari , who says the technology’s sophistication makes forecasting its dangers difficult. Harari told the Guardian a concern about safety testing AI models was foreseeing all the problems that a powerful system could cause.

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Affirm CEO welcomes CFPB oversight

Payments Dive

Consumer Financial Protection Bureau supervision “levels the playing field” in buy now, pay later, Affirm’s CEO Max Levchin said Wednesday.

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Are Digital Banks Outpacing Smaller Financial Institutions?

SWBC's LenderHub

In our modern, digital world, the financial landscape is evolving—and fast. Today’s money moves at the speed of the Internet, which means banking isn’t what it used to be.

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FIS forms board committee to review litigant demands

Payments Dive

Fidelity National Information Services disclosed that its board has formed a committee and hired an independent counsel to review demands tied to a stockholder lawsuit.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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How regulators can foster competition and bolster AI innovation

American Banker

Speakers at DC Fintech Week highlighted ways forward for regulators to keep pace with artificial intelligence, such as by setting up "guardrails" before guidelines.

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TrueLayer's app now available on Shopify App Store

The Paypers

UK-based Open Banking payments network TrueLayer has announced the availability of its payments app in the Shopify App Store.

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Home Loan bank reforms could raise bank funding costs — if they happen

American Banker

Changes being considered by the Federal Housing Finance Agency would make liquidity more expensive and complicated to obtain. But first, those reforms will have to overcome the political power of a wide range of financial institutions that benefit from the status quo.

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FTC announces settlement with operator of personal finance mobile app alleged to have used “dark patterns” in connection with negative option

CFPB Monitor

The Federal Trade Commission recently announced that it has entered into a settlement with Bridge It, Inc. (“Brigit”), the operator of a personal finance mobile application, to resolve the FTC’s allegations that Brigit engaged in unfair and deceptive acts or practices in violation of Section 5 of the FTC Act and engaged in conduct that violated the Restore Online Shoppers’ Confidence Act (“ROSCA”). .

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Fifth Third faces state inquiries over solar panel financing

American Banker

The Cincinnati-based bank, which purchased a solar lender last year, is facing an investigation from 17 state attorneys general over the acquired company's lending practices and contractor network. One solar panel installer has gone bankrupt and faced complaints across the country.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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This week’s podcast episode: A deep dive into the Consumer Financial Protection Bureau’s Policy Statement on abusive acts and practices under the Consumer Financial Protection Act

CFPB Monitor

The CFPB recently issued a policy statement in which it provided a framework for determining what constitutes abusive conduct under the CFPA. After reviewing the definition of abusive in the CFPA and the historical background of the adoption of an abusive standard in the CFPA, we examine how the policy statement addresses each element of the abusive standard and share our observations as to the policy statement’s implications. .

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ING explores gen AI for coding, CX

BankInovation

Netherlands-based ING Bank has identified AI and analytics as a critical priority as digital usership ticked up in the third quarter. The $967 billion bank is looking to implement generative AI for coding and within its contact centers, Bahadir Yilmaz, chief analytics officer at ING, told Bank Automation News.

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Banks grapple with capability gap between their chatbots and ChatGPT

American Banker

In tests run by Corporate Insight, generative AI-based bots like OpenAI's ChatGPT and Google's Bard generally answer questions better than banks' virtual assistants do.

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Jack Henry focuses on tech modernization

BankInovation

Jack Henry continued to prioritize its tech modernization strategy during its fiscal first quarter as it worked to bring its solutions onto the cloud-based Jack Henry Platform, creating consistency across its product offerings.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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African American-led fintech rides SBA's minority-lending wave

American Banker

Los Angeles-based Lendistry — in less than two years — became the largest Black-run 7(a) lender. Its CEO credits a concerted effort by the Small Business Administration to reach out to minority lenders and businesses, whose participation in the lending program is growing.

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JPMorgan is working with U.S. regulators on generative AI pilot projects

BankInovation

JPMorgan Chase & Co. is working with US regulators and walking them through its first set of generative AI pilot projects to ensure all controls are in place, as the bank attempts to bound ahead of rivals in deploying artificial intelligence in the highly-regulated industry.

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Instacart introduces FSA and HSA payment acceptance

The Paypers

US-based grocery tech company Instacart has taken steps to allow their customers to use their FSA and HSA cards at checkout.

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Inside Netspend's founders' plan to revitalize the prepaid market

American Banker

Roy and Bertrand Sosa have retaken control of Netspend to combine it with their other firm, Rev Worldwide, to build the companies into an international financial services provider.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Silverflow partners with Mastercard to launch in the APAC market

The Paypers

Silverflow has announced its partnership with Mastercard in order to expand its solutions for customers in Singapore and go live in the APAC payment market.

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CFPB's open banking rule gets much right — but there's a piece missing

American Banker

The proposal fails to account for the needs of small and medium-size businesses, which depend on banking data connectivity to keep their operations running.

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Bitwala relaunches via partnership with Striga

The Paypers

Germany-based crypto-banking platform Bitwala has relaunched its operations through a partnership with Estonia-based Striga.

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Are Banks Failing to Address the Unique Needs of Women?

The Financial Brand

This article Are Banks Failing to Address the Unique Needs of Women? appeared first on The Financial Brand. Many banks say that they are committed to easing the financial concerns of women. So why is women’s financial anxiety at a five-year high? This article Are Banks Failing to Address the Unique Needs of Women? appeared first on The Financial Brand.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Swan expands into the Netherlands

The Paypers

France-based Embedded Finance platform Swan has announced its expansion into the Netherlands and the launch of localised Dutch accounts.

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Fed repo facility sinks below $1 trillion as bills stand out

American Banker

The amount of money that investors are parking at a major Federal Reserve facility dropped below $1 trillion for the first time in more than two years.

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Jeeves partners with Bexs

The Paypers

Global expense management and cross-border payments platform Jeeves has partnered with digital payments and FX bank Bexs.

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Morgan Stanley's wealth management arm draws Fed scrutiny

American Banker

Officials are looking into the banking giant's anti-money laundering measures with clients outside the U.S.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.