Tue.May 28, 2024

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How vertical integration elevates customer journeys to new heights

ATM Marketplace

At a time when a seamless customer journey is more important than ever, vertical integration allows organizations to prioritize customization, increase connectivity and develop software and hardware systems that keep customers happy and engaged.

Software 119
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Visa preps for US pay-by-bank services

Payments Dive

The card network is focused on “stubborn categories” where large account-to-account payments have taken hold, such as in healthcare, education and rent, a Visa executive said.

US 459
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Get This Fixed vs. Floating Loan Calculator to Help Borrowers

South State Correspondent

Most borrowers are implicitly expressing a view that interest rates will be lower in the future than the current market expectation. This view is reflected by a sharp decrease in the average contractual loan commitment term at community banks and an increase in floating vs. fixed rate structures. Borrowers are choosing short-term financing in anticipation of the Federal Reserve embarking on an interest rate-cutting cycle.

Analysis 195
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PayPal pursues ad platform tied to data

Payments Dive

The new offering by the digital payments pioneer will be led by Mark Grether, who helped grow Uber Advertising into a $1 billion business.

Data 284
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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DSCR Loan Requirements for Commercial Property Investors

Commercial Lending USA

You can get commercial property financing with debt service coverage ratio loans or DSCR loan requirements.

Lending 98

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The Problem With Customer Opinion Surveys and Strategy

Alex Jimenez

For the past few years I’ve noticed that more and more banking and banking technology articles about the future of banking seem to be informed by dubious claims. The writers derive these claims from customer opinion polls and immediately jump to conclusions without understanding survey methodology. Some researchers and consultants conduct customer opinion surveys with biased questions and limited responses.

Survey 87
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How Visa and Mastercard are bolstering non-card payments

American Banker

Rather than compete against the rising tide of account-to-account transactions, the two card networks are looking for ways to make themselves essential to this growing market.

Cards 83
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Metro Bank ignored my report of attempted scam

TheGuardian

Although fraudsters gave one of its account numbers, it was totally uninterested as I was not its customer I am the treasurer of a small charity, and recently received an email that appeared to come from the chair asking me to send a £780 payment to a supplier. I immediately realised that it was a scam – it wasn’t written in his style, and, when I looked closely, it hadn’t come from his email address.

Metro 77
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Inside a Zelle fraud that almost lost a Florida consumer $3,500

American Banker

Early Warning, which operates the payment network, says the rate of reported fraud is less than a tenth of one percent. Yet stories of consumers who have fallen victim to scams and lost money as a result abound.

Fraud 83
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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5 questions with … J.P. Morgan Payments’ Lia Cao

BankInovation

Lia Cao, global head of embedded finance and solutions at J.P. Morgan Payments, is focused on meeting consumers where they want to be met through integrated banking services. “Consumer demand is driving significant interest in embedded banking and alternative payment methods,” Cao told Bank Automation News. To keep up with demand, J.P.

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Regulators must not stifle the potential of AI in financial services

American Banker

Regulators are inherently cautious, but they must not allow concerns about risk to blind them to the enormous opportunities artificial intelligence presents for the financial well-being of Americans.

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MOST joins forces with Hawaiian Airlines

The Paypers

Retail and payment solutions provider MOST has partnered with Hawaiian Airlines to offer hardware and software solutions customised for the latter’s fleet.

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Fed's Bowman: Balance sheet reduction effort slowing too soon

American Banker

In a speech, the Federal Reserve governor said she would have liked to see the Federal Open Market Committee move more quickly to reduce its holdings. The central bank is poised to begin slowing the pace of balance sheet runoff this week.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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J.P. Morgan Payments tech leader to be fireside speaker at Bank Automation Summit Europe 2024

BankInovation

Jean-Marc Thienpont, managing director of omnichannel and biometric solutions at J.P. Morgan Payments, will be featured in a fireside chat at Bank Automation Summit Europe 2024 on Tuesday, Oct. 8, at 10 a.m. GMT +1. The summit takes place Oct.

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DNA Payments introduces Alipay+ for global transactions

The Paypers

UK-based fintech company DNA Payments has expanded its range of point-of-sale (POS) alternative payment methods by introducing Alipay+.

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Trust in banks trending in the right direction, new survey finds

American Banker

The financial services industry has largely recovered from the negative shocks of the 2008 financial crisis. Still, the results from the most recent release of the Edelman Trust Barometer found that banks need to address a significant level of skepticism among consumers.

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Hyperform consortium develops quantum-safe cybersecurity solutions

The Paypers

The Hyperform consortium has revealed its work on a series of quantum-safe solutions designed to protect data from potential quantum computer threats.

Data 50
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Why Retail Bank Onboarding is a Start, Not a Finish

The Financial Brand

This article Why Retail Bank Onboarding is a Start, Not a Finish appeared first on The Financial Brand. Onboarding is not just about activating customer relationships. The right onboarding process must broaden and deepen relationships over time. This article Why Retail Bank Onboarding is a Start, Not a Finish appeared first on The Financial Brand.

Retail 27
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Breezepay wins XRPL grant for payment gateway expansion

The Paypers

Breezepay has announced it has received a grant of USD 130,000 from the XRPL Grants accelerator program.

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AI Copilots Can Push Bottom-Up Innovation — But At What Cost?

The Financial Brand

This article AI Copilots Can Push Bottom-Up Innovation — But At What Cost? appeared first on The Financial Brand. With no overarching formal corporate strategy, employees are experimenting with AI tools on their own. Should banks be concerned? This article AI Copilots Can Push Bottom-Up Innovation — But At What Cost? appeared first on The Financial Brand.

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United Payment secures e-money licence in Azerbaijan

The Paypers

Fintech company United Payment has announced that it secured an e-money licence from the Central Bank of Azerbaijan , allowing it to provide additional capabilities.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Can Geolocation Unlock Trust in the Next Generation of Bank Customers?

The Financial Brand

This article Can Geolocation Unlock Trust in the Next Generation of Bank Customers? appeared first on The Financial Brand. Geolocation technology provides a bridge between the physical and digital worlds that has the potential to win back the trust of consumers, particularly Generation Z. This article Can Geolocation Unlock Trust in the Next Generation of Bank Customers?

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Swiipr raises GBP 6 million

The Paypers

UK-based travel paytech firm Swiipr has announced the raise of GBP 6 million in a Series A funding round to drive the company’s development in the industry.

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Scotiabank reports rising digital banking adoption in Q2

BankInovation

Scotiabank saw digital adoption among customers and its tech spend tick up during its fiscal second quarter 2024. The Toronto-based bank reported active mobile users increased 10% year over year to 4.3 million, while its digital adoption rate increased 2.7% YoY to 64.5% in Canada in the quarter ended April 30.

Report 79
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Nubank introduces cryptocurrency transfer feature

The Paypers

Brazil-based financial services platform Nubank has introduced a cryptocurrency transfer feature with improved security.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.