Wed.Dec 27, 2023

article thumbnail

OCC Highlights, AML & CRA Risks

Perficient

This blog post was co-authored by: Connor Opalka Bank Compliance Executives can rest easier at night knowing they receive insights from Perficient’s Financial Services Risk and Regulatory Center of Excellence (CoE). In this article, we highlight the key emerging industry compliance risks as they were outlined by the Office of the Comptroller of the Currency’s (OCC) National Risk Committee in their recently released Semiannual Risk Perspective.

article thumbnail

CFPB and DOJ file lawsuit against land developer alleging predatory lending

CFPB Monitor

The CFPB and Justice Department filed a joint complaint last week in a Texas federal district court against Colony Ridge Development, LLC and three related entities (collectively, “Colony Ridge”) in which the agencies allege that Colony Ridge engaged in discriminatory targeting of Hispanic consumers with predatory financing and other unlawful conduct. .

Texas 148
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

And the winners of the 2023 awards for worst customer service are …

TheGuardian

We celebrate the companies that went the extra mile … to inflate their balance sheets and let down loyal customers These are troubling times for big business. Traders, fighting for survival, need to focus on money. They absolutely do not have the time and resources to hand-hold unreasonable customers who insist on receiving goods and services in return for their outlay.

Resources 145
article thumbnail

AI Hallucinations in Appraisals

Realwired Appraisal Management Blog

Commercial appraisals in your bank have some AI content. Some Chief Appraisers have changed their engagement letters to mandate reports to disclose AI-generated content. That makes sense since AI hallucinations are hard to spot. Especially since AI confidently states things that are otherwise fantasy.

National 103
article thumbnail

Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

article thumbnail

Listen: Top 3 Bank Automation News podcasts of 2023

BankInovation

Among themes discussed on Bank Automation News’ most popular “The Buzz” podcast episodes this year are: Improving customer experience; Navigating ChatGPT for finance implications; and Preparing for FedNow Listen to the top 3 podcasts of 2023: Citi Treasury and Trade Solutions improves CX, grows revenue 34% Naveed Anwar, global head of digital and data […]

More Trending

article thumbnail

How Most Banks Get Team Selling All Wrong [VIDEO]

The Emmerich Group

There was a day, back when I started as a commercial and agricultural lender, that we did everything. We did the channel checks, we did the credit analyst work, we did the business development, and we did the account management. We did it all, and we collected the loans. Those days are over, and now Continue Reading The post How Most Banks Get Team Selling All Wrong [VIDEO] appeared first on Emmerich Financial.

Video 28
article thumbnail

These are the 5 CFPB rules to watch in 2024

American Banker

The Consumer Financial Protection Bureau will take a bite out of bank profits in 2024 by issuing final rules on overdraft and credit card late fees, among other major rulemakings.

Cards 73
article thumbnail

Trends 2024: Four Banking Growth Strategies for a Challenging Year

The Financial Brand

This article Trends 2024: Four Banking Growth Strategies for a Challenging Year appeared first on The Financial Brand. Beset by threats on all sides, banks and credit unions need to focus their efforts in 2024 on a short list of priorities. This article Trends 2024: Four Banking Growth Strategies for a Challenging Year appeared first on The Financial Brand.

Trends 36
article thumbnail

Most-read AI stories of 2023

American Banker

Readers clicked most on stories about what companies like Ally Bank and JPMorgan Chase are doing with artificial intelligence.

Company 85
article thumbnail

How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

article thumbnail

Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024

The Financial Brand

This article Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024 appeared first on The Financial Brand. While overall bank tech spending remains flat, intensifying focus on security and fraud means that regtech will demand an ever bigger piece of the pie. This article Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024 appeared first on The Financial Brand.

Trends 37
article thumbnail

5 biggest bank M&A deals in 2023

American Banker

Overall merger-and-acquisition activity proved modest across the banking sector, but several prominent deals were reached. Read on for details of the year's biggest transactions.

article thumbnail

Five of the Best: BNPL Exploded in 2023, With More to Come in 2024

The Financial Brand

This article Five of the Best: BNPL Exploded in 2023, With More to Come in 2024 appeared first on The Financial Brand. Buy now, pay later hit banking hard in 2023, and its influence will only grow in 2024. Check out our top five stories on BNPL this year. This article Five of the Best: BNPL Exploded in 2023, With More to Come in 2024 appeared first on The Financial Brand.

article thumbnail

HSBC funds digital identity fintech; Mastercard expands carbon gauge

American Banker

India softens stance on payment regs; a Dutch neobank turns to gen AI; and more.

Fintech 81
article thumbnail

Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

article thumbnail

Consumers defied bankers' 2023 forecasts. Will next year be as strong?

American Banker

Executives at America's largest banks are making rosier predictions about the financial health of U.S. households than they were a year ago, when their forecasts proved to be overly pessimistic.

America 59
article thumbnail

Recent column mischaracterized earned-wage access programs

American Banker

EWA programs are not loans, no matter how loudly critics insist that they are. They provide a vital source of liquidity to hardworking families.

article thumbnail

It was a tough year for almost every bank not named JPMorgan

American Banker

After a year marred by the biggest US bank failures since the 2008 financial crisis, the nation's largest lender is on familiar footing — scooping up a rival, reeling in its clients and minting record profits along the way.

article thumbnail

Deb Jones on why 2024 could be a 'transition year'

American Banker

Citizens Bank's SVP and director of secondary and capital markets reflects on what her experience with past cycles suggests about where this one may be headed.

Capital 28
article thumbnail

It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.