Mon.Feb 26, 2024

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Self-checkout promises ultimate convenience. Is it doing its job?

Payments Dive

The process can make for faster, easier experiences, but it needs regular attention and helpful associates to thrive, consultants said.

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BNY appoints Gerdeman as global head of data and analytics

BankInovation

BNY Mellon has appointed Julie Gerdeman as its global head of data and analytics. Gerdeman will be responsible for managing software and data for nearly $47 trillion of assets managed by BNY, according to a Feb. 20 release.

Analytics 121
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FIS promises expanding profit margins

Payments Dive

Fidelity National Information Services promised bigger profit margins this year from its newly reconfigured business focused on banking and capital markets.

National 221
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First Bank CIO Thomas joins Bank Automation Summit U.S. 2024 speaker faculty

BankInovation

Terrence Thomas, executive vice president and chief information officer at First Bank, will speak at Bank Automation Summit U.S. 2024 on Monday, March 18, at 4 p.m. CT.

Software 121
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Automating AR: What it means to offer a seamless B2B order-to-cash experience

Payments Dive

Today’s B2B customers demand a seamless order-to-cash experience, and brands must embrace automation to adapt.

Branding 221

More Trending

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EWS launches wallet in South Carolina, Arizona ahead of wider rollout

Payments Dive

Launching the Paze wallet will require preloading about 150 million cards, meaning the launch will occur as “more of a ramp up over a few months,” EWS Managing Director James Anderson said.

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Kinecta Federal Credit Union brings wealthtech to members

American Banker

The $6.8 billion-asset institution partnered with FusionIQ to launch digitally advised and self-directed investment platforms as part of a push to attract and retain younger generations of consumers.

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FATF drops UAE off financial crime watchlist

The Paypers

The Financial Action Task Force (FATF) has announced that it has dropped the UAE from its grey list regarding concerns about financial crime and money laundering.

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Third Circuit Rules Pennsylvania Consumer Discount Company Act Does Not Regulate Collection of Charged-Off Debts

CFPB Monitor

On February 7, 2024, the U.S. Court of Appeals for the Third Circuit affirmed the district court’s Order granting a motion for judgment on the pleadings and holding that a charged-off loan made by a lender licensed under the Consumer Discount Company Act (“CDCA”) that is subsequently sold to a third-party debt collector is no longer subject to the CDCA and collecting on the debt without holding a CDCA license is not in and of itself a violation of the Fair Debt Collection Practices Act (“FDCPA”)

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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4 Critical Questions About Tech Modernization

Jack Henry

In the race to adapt and thrive in today's disruptive financial services landscape, the speed and direction of your technology modernization strategy and efforts can make all the difference.

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Military Lending Act violations alleged against title lender in Georgia class action

CFPB Monitor

A proposed class action lawsuit filed in the U.S. District Court for the Northern District of Georgia on February 21, 2024 against TitleMax of Georgia, Inc. and TMX Finance LLC (together, “TitleMax”) accuses the Georgia-based title and pawn lender of various violations of the Military Lending Act (“MLA”), including charging servicemembers and their dependents interest in excess of the MLA’s 36% rate cap.

Georgia 78
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FIS certified to send, receive payments on FedNow

BankInovation

Technology provider FIS is now certified to send and receive payments on the FedNow payments rail as demand for the rail grows. FIS has 215 clients in contract or in the pipeline for the Federal Reserve’s payments rail, Chief Executive Stephanie Ferris said during the company’s fourth-quarter earnings call today.

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Carrots and Sticks – FTC Presses Parties Under Investigation to Accept Tolling Agreements

CFPB Monitor

On February 20, 2024, Director Samuel Levine of the Federal Trade Commission’s Bureau of Consumer Protection (Bureau) issued a statement promoting the use and acceptance of tolling agreements. Tolling agreements pause the running of statutes of limitations, permitting enforcement agencies such as the Federal Trade Commission (FTC) to file an enforcement action against a party after the deadline otherwise established by the applicable statute.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Warren rallies progressives to urge DOJ to block Capital One-Discover deal

American Banker

The lawmakers, led by Sen. Elizabeth Warren, D-Mass., said the deal would further anti-consumer bank consolidation, but also criticized the OCC's proposed changes to the merger process, asking that they be strengthened.

Capital 74
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Important National Bank Act (NBA) preemption case to be argued tomorrow, February 27, before US Supreme Court

CFPB Monitor

The oral argument in Cantero v. Bank of America, N.A. will be heard on Tuesday, February 27 before the US Supreme Court. The Court recently granted the unopposed motion of the Solicitor General to participate in the oral argument. The Solicitor General will be taking 10 minutes of the oral argument time allocated to the Petitioners.

US 78
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Citi snags JPMorgan's investment banking chief to lead key business line

American Banker

The hiring of Viswas Raghavan as Citi's head of banking is the latest move by the global bank to attract talent from rivals. His departure set off more leadership tweaks at JPMorgan Chase.

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FOIA Request Seeks Names of Organizations That Have Received Payments from CFPB’s Civil Penalty Fund

CFPB Monitor

Federal News Wire – a non-partisan news group focusing on the activities of federal agencies – has issued a Freedom of Information Act (“FOIA”) request to the Consumer Financial Protection Bureau, seeking a list of all organizations who have received payments from the Bureau’s “Civil Penalty Fund” (“CPF”) since the Bureau’s formation in 2011.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Podcast: Jack Henry’s incoming CEO talks 4 tenets of leadership

BankInovation

Jack Henry Chief Operating Officer Greg Adelson will take over as chief executive for the tech provider in July. On this episode of “The Buzz” podcast, he discusses how his four-tenet leadership strategy will be reflected in his new role as he takes on Jack Henry’s ongoing cloud modernization. The tenets: 1. Transparency.

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Intuit launches QuickBooks Solopreneur for starting entrepreneurs

The Paypers

Intuit , the fintech platform behind Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp, has unveiled QuickBooks Solopreneur, a tailored product designed for solo entrepreneurs.

Fintech 68
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What payment companies are doing with AI copilots

American Banker

Tipalti, Stax and Stripe are among those using new artificial intelligence tools as digital helpers for staff. The specifics vary based on each company's mission and level of comfort with the technology.

Company 67
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Google Pay makes changes to app availability and features

The Paypers

Google Pay has announced it undergoes significant changes, merging US app with Google Wallet and augmenting features for payments.

Google 48
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Federal Reserve denies The Narrow Bank's master account application

American Banker

The Narrow Bank — a passthrough bank that first applied for a Federal Reserve master account in 2017 — is appealing an "ill-founded" December decision by the Federal Reserve to deny its application for a master account.

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OANDA launches crypto trading platform in the UK

The Paypers

Trading platform OANDA has opened an FCA-registered crypto trading platform ‘OANDA Crypto’ in the UK, following the acquisition of a majority stake in Coinpass.

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NIST updates cybersecurity framework, emphasizing governance

American Banker

Version 2.0 of the Cybersecurity Framework, often cited by financial regulators, provides a structured approach to enhancing an institution's cybersecurity.

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Flagright partners with SALT

The Paypers

AI-powered AML compliance solutions provider Flagright has partnered with fintech SALT to augment financial security for SMEs in Asia.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.