TheGuardian

SEPTEMBER 8, 2024

Exclusive: Europe’s biggest bank hopes to double UK arm of its wealth and private banking operations HSBC is recruiting hundreds of bankers to serve rich clients in the UK as it looks to head off growing competition from British rivals and take a larger slice of the wealth management market. Europe’s biggest bank is hoping to fortify the UK arm of its wealth and private banking operations by bulking up its team of relationship managers, who offer bespoke services and advice to rich clients in ex

Operations 101

Operations Management Marketing 101

The Financial Brand

SEPTEMBER 8, 2024

This article Human Touch Over Tech: Navigating New Federal Rules to End Banking ‘Doom Loops’ appeared first on The Financial Brand. With new customer service mandates coming from the CFPB, financial institutions must provide easy access to live agents and disclose use of AI to improve service quality. This article Human Touch Over Tech: Navigating New Federal Rules to End Banking ‘Doom Loops’ appeared first on The Financial Brand.

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TheGuardian

SEPTEMBER 8, 2024

About 1,000 of those affected work in London and 4,500 at the bank’s new Milton Keynes headquarters Santander has joined the ranks of employers herding reluctant British workers back to the coalface, telling office staff they must turn up in person for at least three days a week on average. While the bank’s back-office staff will still be able to work from home more regularly than before the pandemic, the minimum requirement now tips the balance in favour of the traditional workplace rather than

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