Thu.Aug 22, 2024

article thumbnail

Micro Moments Matter: Redefining Customer Engagement

The Financial Brand

This article Micro Moments Matter: Redefining Customer Engagement appeared first on The Financial Brand. Pulsate CEO Sarah Martin and Arizona Financial CU's Eric Givens discuss leveraging mobile banking for personalized customer interactions. This article Micro Moments Matter: Redefining Customer Engagement appeared first on The Financial Brand.

Arizona 17
article thumbnail

Amex, Flutterwave partner in Nigeria

Payments Dive

The collaboration marks the latest move by American Express to expand its footprint in Africa, which is the world's second-largest continent by population.

429
429
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Concepts to Know Before You Reduce Deposit Rates

South State Correspondent

Should the Federal Reserve move their target Fed Funds rate down later this year, many bankers will immediately match the move and drop their deposit rates. While counterintuitive, this may be the exact wrong move if you want to optimize long-term bank profitability. This article explores deposit management tactics in a falling rate environment that can enhance bank profitability.

Marketing 195
article thumbnail

U.S. Bank buys healthcare payments firm

Payments Dive

The bank’s acquisition of Tempe, Arizona-based Salucro Healthcare allows its Elavon unit to dig deeper into healthcare payments and billing services.

Arizona 417
article thumbnail

Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

article thumbnail

Banks ponder, 'What's in a name?'

American Banker

In a sea of generically named "First Banks of X" and "Community Banks of Y," financial institutions must decide if the painstaking rebranding process is worth the investment and risk to stand out.

More Trending

article thumbnail

Top market matters: Fed's impending rate cut, shrinking credit card losses

American Banker

Between Warren Buffett offloading roughly $4 billion in bank stocks and credit card losses shrinking across the banking industry, here are the top market moves to be wary of.

Cards 81
article thumbnail

Regional FIs deploy tech to remain competitive

BankInovation

Regional banks are deploying technology to keep up with client demand and compete with major financial institutions.

article thumbnail

Tanmeyah signs certification agreement with COFICERT France

The Paypers

Financial services provider Tanmeyah has announced its decision to sign a certification agreement with COFICERT France in order to obtain AML 30000 certification.

69
article thumbnail

CDFI Fund seeks comment on proposed reporting changes

ABA Community Banking

The Community Development Financial Institutions Fund today announced it is seeking public comment on changes to its reporting to capture data on transactions related to the CDFI Equitable Recovery Program. The post CDFI Fund seeks comment on proposed reporting changes appeared first on ABA Banking Journal.

Report 52
article thumbnail

How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

article thumbnail

Survey finds bankers newly upbeat on loan growth

American Banker

Increased demand from borrowers may hinge on Federal Reserve Chair Jerome Powell and his colleagues cutting interest rates this fall.

Survey 81
article thumbnail

ABA, banks donate to Vermont flood relief efforts

ABA Community Banking

ABA announced that it will donate $25,000 to the Vermont Main Street Flood Recovery Fund, which is providing grants to small businesses directly affected by recent flooding in the state. The post ABA, banks donate to Vermont flood relief efforts appeared first on ABA Banking Journal.

Vermont 52
article thumbnail

In AI-based lending, is there an accuracy vs. fairness tradeoff?

American Banker

If efforts to make AI-based loan decision models less discriminatory degrade accuracy, that is problematic for the entire industry.

Lending 57
article thumbnail

Deutsche Bank partners with Upvest

The Paypers

Germany-based financial institution Deutsche Bank has announced its collaboration with Upvest , with the bank supporting the latter in improving its product offering.

45
article thumbnail

Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

article thumbnail

Are digital currencies experiencing an 'electric vehicles' moment?

American Banker

As with EVs, digital money was a niche product for years before gaining widespread acceptance. Now, digital blockchain-based monies might be on the verge of a major breakthrough.

article thumbnail

NatWest, Visa introduce new credit card to UK customers

The Paypers

UK-based retail and commercial financial institution NatWest has expanded its partnership with Visa to introduce a new travel reward credit card to the bank’s customers in the UK.

Cards 41
article thumbnail

FDIC taps attorney Carrie Cohen to oversee cultural shift

American Banker

The FDIC Wednesday appointed Cohen, a partner with law firm Morrison Foerster and seasoned expert in workplace monitorships and diversity initiatives, as external overseer to audit and report on the agency's cultural reforms following a competitive selection process.

FDIC 41
article thumbnail

Mitek Systems partners with Alogent

The Paypers

Mitek Systems has expanded its collaboration with Alogent to integrate its Check Fraud Defender into Alogent's Unify, a web-based solution for enterprise deposits automation.

System 41
article thumbnail

It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

article thumbnail

U.S. Bank acquires health care payments platform

American Banker

The superregional bank is buying Salucro Healthcare Solutions for an undisclosed amount. Salucro provides online billing and payments services to healthcare providers.

article thumbnail

Afrigopay introduces instant credit for POS transactions

The Paypers

Nigeria-based Afrigopay has announced the launch of instant POS settlement for AfriGO card transactions, with the move supporting the development of the global payment environment.

Cards 36
article thumbnail

TD Bank's AML failures, tepid U.S. business hamper profits

American Banker

The Canadian bank reported that regulatory fines related to compliance woes wiped out a chunk of its earnings in the third quarter.

article thumbnail

NBK launches payment verification service

The Paypers

The National Bank of Kuwait (NBK) has announced the launch of a new service that enables customers to confirm their payment transactions online via the NBK Mobile Banking app.

article thumbnail

The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

article thumbnail

Micro Moments Matter: Redefining Customer Engagement

The Financial Brand

This article Micro Moments Matter: Redefining Customer Engagement appeared first on The Financial Brand. Pulsate CEO Sarah Martin and Arizona Financial CU's Eric Givens discuss leveraging mobile banking for personalized customer interactions. This article Micro Moments Matter: Redefining Customer Engagement appeared first on The Financial Brand.

Arizona 15
article thumbnail

Banking Circle and Skydo enhance Indian MSME payments

The Paypers

Banking Circle has partnered with India-based cross-border payments platform Skydo to accelerate cross-border collections for Indian businesses.

article thumbnail

How Have the Finovate Best of Show Winners Fared?

Fintech Labs Insights

Back in the summer of 2007 we had a simple vision for the first Finovate event. We knew we wanted it to be all demos, short format, and delivered by founders that would be immediately available for private conversations. Having the audience rate the demos was a last-minute decision that necessitated buying a bunch of number 2 pencils and renting a machine to read the handwritten scorecards.

article thumbnail

Shiji teams up with FreedomPay

The Paypers

Hospitality technology provider Shiji has announced a collaboration with FreedomPay , with the two companies aiming to extend their solutions into the Mexican market.

article thumbnail

Confronting the Change Challenge

Change is difficult, whether in our private or work life. However, without change, growth and learning are difficult not to mention keeping up with the market and staying competitive. We have all worked for or ourselves are the bosses that prefer to keep the status quo. We will discuss how to address the "change challenge" to enable you to be a changemaker and a graceful recipient of change.