Tue.Sep 24, 2024

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Data-Driven Storytelling: What Can Fintechs Learn from Spotify Wrapped?

William Mills

In today’s hyper-connected, information-saturated world, audiences crave authenticity, relevance and connection. Generic messages fail to stand out in this increasingly crowded environment. A powerful tool that is often overlooked is data-driven storytelling. Combining compelling narratives with proven sources of data not only cuts through the noise, but also increases credibility, provides clarity and informs an audience in a more inspiring and influential manner.

Data 82
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Visa faces possible DOJ lawsuit, news reports say

Payments Dive

The card network may soon be sued by the Department of Justice over its debit card practices, according to multiple news reports citing anonymous sources.

Report 415
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Human-in-the-loop: Enhancing AI in AML/CFT software for competent case management

Abrigo

When AI complements human decision-making Human oversight, often called a human-in-the-loop approach, remains important as AI increasingly enhances AML/CFT software. You might also like this checklist, "6 steps for compliance with the new AML/CFT program rules." DOWNLOAD Takeaway 1 A human-in-the-loop approach plays a vital role in ensuring that AI systems effectively support alert and case management for AML/CFT suspicious activity monitoring.

Software 195
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Stripe shows signs of IPO, despite CEO comments

Payments Dive

The company, which offers payments processing software, has kept its plans close to the vest, but industry insiders say they’ve seen clues.

Software 395
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Yorkshire has lowest ratio of bank branches to people in UK, says Which?

TheGuardian

Consumer group says 6,161 branches have been shut since 2015 and there are 30 constituencies without one Yorkshire has the lowest ratio of bank branches to people of anywhere in the UK after a wave of closures that has left many places without a single outlet, research has found. The Yorkshire and the Humber region now has 248 branches left to serve a population of 5.6 million people, according to consumer group Which?

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6 banks that reimburse ATM fees

ATM Marketplace

Here are six banks that partially or fully reimburse ATM fees.

ATM 103
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DOJ suit accuses Visa of illegal debit payment monopoly

Payments Dive

The company threatens merchants with high fees, and "makes its potential rivals business partners to thwart competition in debit card processing," the DOJ says.

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The Most Powerful Women in Banking 2024

American Banker

Our annual list of the 25 Most Powerful Women in Banking honorees.

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How to Choose the Right Commercial Land Lenders

Commercial Lending USA

Do you have a great commercial property in the middle of a busy city? Suppose the steady flow of people walking by, the businesses doing well, and the rent money coming in.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The Most Powerful Women in Finance 2024

American Banker

Our annual list of the 25 most powerful women in finance.

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‘One-size-fits-all’ not the best AI strategy

BankInovation

Customer demographics play a role in AI-driven chatbot adoption at financial institutions. “Having a one-size-fits-all strategy [for AI deployment] is not the best strategy to have,” Rahul Kumar, vice president and general manager of financial services at AI-driven customer experience provider Talkdesk, told Bank Automation News. “Getting a better understanding of the segments that you […] The post ‘One-size-fits-all’ not the best AI strategy appeared first on Bank Automation News.

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The Most Powerful Women in Banking: No. 10, Lori Beer, JPMorgan Chase

American Banker

As global chief information officer, Beer is responsible for the bank's global technology systems and infrastructure and manages a $17 billion budget. She oversees more than 63,000 technologists and has 18 direct reports.

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Real-time data drives consumer decisions post rate cut

BankInovation

Financial institutions are looking to real-time, data-driven insights to suggest actions clients can take to benefit from last week’s interest rate cut by the Federal Reserve. Banks have already been strengthening their client relationships by leaning on data and analytics to offer clients specific products that help them save for retirement or home purchases.

Data 74
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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How a DOJ suit against Visa is a lifeline for bank tech sellers

American Banker

If the government forces the card giant to reduce control over security gateways, firms that sell debit processing and adjacent payment tools to banks such as FIS and Fiserv could cash in.

Tools 81
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LexisNexis Risk Solution release new report on fraud and cyberattacks

The Paypers

Global data and analytics company LexisNexis Risk Solutions has released a new report investigating digital fraud, revealing a substantial surge in fraud attacks in 2023.

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Citizens, a public company for 10 years, looks ahead to the future

American Banker

After the bank's 2014 spinoff from Royal Bank of Scotland, its executives worked to shore up weaknesses. Now they're concentrating on how to close the gap with regional banking peers.

Company 81
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dlocal partners with ShopeePay

The Paypers

dLocal , a cross-border payment platform focusing on emerging markets, has announced its partnership with ShopeePay , a regional mobile wallet in Asia.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Credit union-bank mergers tie record with deal in New York

American Banker

ESL Federal Credit Union's plan to acquire Generations Bancorp marks the 16th deal this year in which a credit union plans to acquire a bank. While controversial, such transactions are swelling in number.

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21.co integrates Chainlink Proof of Reserve

The Paypers

21.co has announced the integration of the industry-standard Chainlink Proof of Reserve on both Solana and Ethereum mainnets to increase the transparency of 21BTC.

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The Most Powerful Women in Banking: No. 2, Marianne Lake, JPMorgan Chase

American Banker

In January, Lake became full CEO of the consumer and community banking division. She is focused on growing the bank's customer base while keeping them digitally engaged and deepening their experiences with additional products and services.

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Swift and Wise expand cross-border payment options globally

The Paypers

Swift has partnered with global tech company Wise to allow secure Swift transfers to be completed over Wise with full transparency for financial institutions and their customers.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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The Most Powerful Woman in Finance 2024: Mary Callahan Erdoes, JPMorgan Chase

American Banker

Erdoes, CEO of asset and wealth management, leads more than 30,000 employees with 15 direct reports and helps manage the bank's $5.4 trillion in client assets.

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It's Okay to Be An IDIOT: From the Center Ring to the Boardroom

ATM Marketplace

Whether you’re an aspiring entrepreneur, a creative soul yearning to make a difference, or simply seeking inspiration and motivation, this book holds the power to ignite a fire within you. Brace yourself to be inspired, challenged, and motivated like never before.

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Senators propose AI Civil Rights Act to address 'sinister side' of artificial intelligence

American Banker

Sen. Edward Markey warns that biased AI algorithms are making decisions that deny mortgages to Black people.

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Liberty Capital to acquire Southwestern Bancorp in Texas

ABA Community Banking

Liberty Capital Bancshares in Addison, Texas, has agreed to buy Southwestern Bancorp in Boerne, Texas. The post Liberty Capital to acquire Southwestern Bancorp in Texas appeared first on ABA Banking Journal.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.