Wed.Oct 02, 2024

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25 questions financial institutions are asking about gen AI

BankInovation

Financial institutions are exploring generative AI through their own center of excellence initiatives, pilot programs and internal applications. However, surrounding the technology “there are more questions than there are answers,” Kris Lazzaretti, senior vice president of data analytics at payments data solution provider Deluxe, told Bank Automation News, noting that the industry is in […] The post 25 questions financial institutions are asking about gen AI appeared first on Bank Automa

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P2P payments tools lack transparency, consumer group says

Payments Dive

Zelle, the popular peer-to-peer payment service, and rivals should be more upfront with consumers about the ability to ask for money back, Consumer Reports says.

Tools 408
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Guest Post: Financial Markets and Economic Update- Third Quarter 2024

Jeff For Banks

Financial Markets Update – Third Quarter 2024 I had a fantastic September traveling to France and Luxembourg with my sisters. We joined my dear friend, Elisabeth, Thanks GIs Association, and other American families for the dedication ceremony of a new monument to the 11 th Infantry Regiment, who fought in the Dornot-Corny battle along the Moselle River in 1944 for their freedom.

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Mastercard to buy Minna Technologies

Payments Dive

The card network will acquire the Swedish business in a bid to provide consumers with a centralized hub for managing their subscriptions.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Bank of America mobile app, digital interface down

BankInovation

Tens of thousands of Bank of America clients reported outages of online and mobile banking services today. At 1 p.m. ET, more than 20,000 clients had reported issues with the $3.2 trillion bank, according to website Downdetector, which publishes the status of outages in real time. Many clients posted to social platform X to alert […] The post Bank of America mobile app, digital interface down appeared first on Bank Automation News.

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UK banks given extra three days to delay payments in effort to beat scams

TheGuardian

High street banks handed new powers by the Treasury to delay and investigate payments suspected of being fraudulent Bank payments can be delayed by an extra three days if lenders suspect consumers are being scammed, as part of a crackdown on booming levels of digital fraud in Britain. Under changes designed to protect consumers against online scams, high street banks are to be handed new powers by the Treasury to delay and investigate payments suspected of being fraudulent.

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Cost of funds shoots to top of community bankers’ concerns in 2024

ABA Community Banking

Amid persistent inflation and core deposit competition, community bankers expand their pools of funding sources, according to the Conference of State Bank Supervisors’ 2024 community bank survey. The post Cost of funds shoots to top of community bankers’ concerns in 2024 appeared first on ABA Banking Journal.

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Starling Bank fined £29m for ‘shockingly lax’ financial crime controls

TheGuardian

Challenger bank apologises after City regulator says lack of checks ‘left system wide open to criminals and those subject to sanctions’ Business live – latest updates Starling Bank has been fined £29m by the City watchdog for “shockingly lax” financial crime controls which “left the financial system wide open to criminals and those subject to sanctions”.

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Visa, Mastercard and big banks bet on global payments tech

American Banker

The U.S. card brands plan to acquire European firms for security and subscription payments, while Bank of America seeks new markets for its virtual B2B business and JPMorgan Chase's blockchain unit gains ground.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Starling Bank is simply not fit to float | Nils Pratley

TheGuardian

Damning report into financial crime controls revealed a shambles at the top and surely ends any dream of a flotation soon Starling Bank fined £29m over lack of financial crime controls Starling Bank, you could say perversely, has joined the big league: it has copped a thumping regulatory fine for having “shockingly lax” controls to combat financial crime, the sort of thing that happens to proper grownup banks.

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20 credit unions with largest portfolios of first mortgage loans

American Banker

The top five credit unions have combined first mortgage loans and lines of credit of more than $104 billion as of June 30.

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FCA fines Starling Bank due to financial crime failings

The Paypers

The Financial Conduct Authority has imposed a GBP 29 million fine on Starling Bank as the latter did not meet financial crime systems and controls requirements.

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A Connecticut bank partners up to boost small business lending

American Banker

New Canaan-based Bankwell's digital solution relies on software designed by Lendio to compress the application-to-funding interval and appeal to speed-conscious small business owners

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Transactions: Amex, Boost team up on virtual card

BankInovation

American Express and Boost Payment Solutions will provide commercial card processing to U.S.-based American Express merchants, the pair announced Sept. 30. Amex merchants will have access to Boost’s straight-through processing solution, Boost Intercept, allowing them to accept virtual cards while avoiding manual processes, Boost founder and Chief Executive Dean Leavitt told Bank Automation News.

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Fed's Bowman calls for a rethink of regulatory thresholds

American Banker

As part of a wide-ranging speech on community bank oversight, the Federal Reserve governor said business models should determine regulatory scrutiny rather than asset size.

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Top credit union regulator questioned sports stadium naming rights deals

ABA Community Banking

The chairman of the National Credit Union Administration earlier this year questioned whether credit unions should be spending the money on naming rights for sports stadiums, suggesting the money may be better spent on helping their members. The post Top credit union regulator questioned sports stadium naming rights deals appeared first on ABA Banking Journal.

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'Tip of the iceberg': How the EU AI Act will affect banks in the U.S.

American Banker

The European legislation prohibits or curtails what it deems to be risky usage of artificial intelligence. Banks will be caught in its net if they provide or deploy such AI systems in the EU.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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FDIC survey: Bank branches remain vital part of small-business lending

ABA Community Banking

Only 3% of banks fully automate the small-business lending process, and only for very small loans, and most borrowers are located within 40 miles of a bank branch, according to an FDIC survey. The post FDIC survey: Bank branches remain vital part of small-business lending appeared first on ABA Banking Journal.

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Illinois' interchange fee law sets a dangerous precedent

American Banker

The state's ill-conceived law banning interchange fees on sales tax and gratuities will be burdensome and expensive to implement and could portend a patchwork of state-level copycat legislation that would balkanize the payments system.

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Fed’s Bowman: Regulators should revisit supervisory thresholds for banks

ABA Community Banking

Regulators should rethink whether the current supervisory thresholds for banks remain adequate or whether those metrics should be instead be based on a bank's business model, activities and risk profile, Federal Reserve Governor Michelle Bowman said. The post Fed’s Bowman: Regulators should revisit supervisory thresholds for banks appeared first on ABA Banking Journal.

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Thunes and SCB expands collaboration

The Paypers

Thunes has broadened its partnership with SCB , Thailand's digital bank, to improve SCB's international remittance services through the SCB EASY app.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Why Amerant is doubling down on its Florida home base

American Banker

The Miami-area bank long ago exited New York and has plans to leave Texas, as CEO Jerry Plush expands its footprint in the Sunshine State. The shift comes as the bank, which competes in Florida with many out-of-state banks, is set to cross $10 billion of assets.

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Cardlay partners with Visa

The Paypers

Danish fintech firm Cardlay has announced its partnership with Visa in order to optimise spend management solutions for commercial card issuers and their users.

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The Future of Banking is Personal

The Financial Brand

This article The Future of Banking is Personal appeared first on The Financial Brand. Banks must create a personalized digital experience that differentiates their brand by using data and insights to increase engagement. This article The Future of Banking is Personal appeared first on The Financial Brand.

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Mastercard to buy a subscription management startup

The Paypers

Mastercard has agreed to acquire Sweden-based startup Minna Technologies , a software company that makes it easy for consumers to manage their subscriptions.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.