Tue.Jan 09, 2024

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6 payments trends to watch in 2024

Payments Dive

Swipe fee battles, real-time payments, fraud prevention and acquisition plans will be among the hot topics pulsing through the industry this year.

Trends 487
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Podcast: Gen AI can provide FIs up to 90% automation

BankInovation

Financial institutions can look to generative AI to reach up to 90% automation, WorkFusion Chief Executive Adam Famularo tells Bank Automation News on this episode of “The Buzz” podcast.

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Regulator’s BNPL guidance may go beyond banks

Payments Dive

The Office of the Comptroller of the Currency directed its advice at national banks, but a Venable attorney expects others to use it to inform their approaches.

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ATM crime: How to prevent it

ATM Marketplace

Skimming, vandalism and physical attacks on ATMs, armored car and cash-in-transit (CIT) personnel, ATM technicians and other ATM crimes are all on the rise throughout the U.S. Here's how to prevent it.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Regulators will take comments on Basel III endgame impact analysis

American Banker

Federal Reserve Vice Chair for Supervision Michael Barr said feedback received will be incorporated into the final version of the capital reform rule.

Analysis 101

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Your SMB Banking Strategy How-To Guide

Jack Henry

Everything You Need to Know About Growing Small Business Banking If expanding your services to the small- to midsize-business niche is on your horizon, you’re in good company: 65% of CEOs surveyed in Jack Henry’s 2023 Strategic Priorities Benchmark Study said they plan to expand SBM services in the coming years.

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Coinbar augments digital payments for Binance Pay

The Paypers

Italy-based crypto exchange Coinbar has entered a multi-year agreement with Binance Pay to enable the latter’s users to make crypto payments directly in stores.

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Wisconsin Senate proposes new bill to revise money transmission, consumer lenders, collection agency and other financial services licenses

CFPB Monitor

In November 2023, S.B. 668 was introduced in the Wisconsin Senate. S.B. 668 would make sweeping changes to the state laws governing financial service providers. The bill creates a pathway for the Wisconsin Department of Financial Institutions (DFI) to expand use of the Nationwide Multistate Licensing System and Registry (NMLS) across license types, modernizes money transmission laws, and revises the regulation of consumer lenders, collection agencies, check sellers, payday lenders, community cur

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Amazon Fashion uses AI to improve online clothing shopping

The Paypers

Amazon Fashion has announced its plans to leverage artificial intelligence (AI) to support customers who shop for clothing online to find their correct size.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Washington state “predatory loan” bills propose expanded coverage, “anti-evasion” language, licensing revisions, and other amendments to Consumer Loan Act

CFPB Monitor

House Bill 1874 (H.B. 1874), denominated the “predatory loan prevention act”, was pre-filed for introduction in the Washington state legislature December 5, 2023, and referred to the House Committee on Consumer Protection and Business on January 8, 2024. H.B. 1874 is scheduled for public hearing on January 10, 2024 in the Washington House Committee on Consumer Protection & Business at 1:30 p.m.

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Bank of America adds data insights to CashPro

BankInovation

Bank of America added data insights to its CashPro platform as corporate and commercial clients asked for real-time treasury management functionality.

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Ent Credit Union's new approach to training: virtual reality

American Banker

The Colorado-based institution is overhauling its training procedures by using simulated VR experiences to prepare new member service representatives for their roles without the stress of serving live customers while supervisors watch.

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Zebec launches its services in Japan

The Paypers

US-based fintech startup Zebec has announced the launch of its web3 payment and real-time payroll services in Japan.

Fintech 68
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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How rising rates have hampered minority banks' quest for more deposits

American Banker

After being undercapitalized for decades, some minority-led banks finally got large capital infusions in the wake of George Floyd's murder. But higher interest rates have made it harder for them to gather the deposits they need to boost lending substantially.

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Customer Success Stories – Year in Review

Cisco

Did you miss some of the great financial services customer success stories Cisco produced in 2023? These stories are a testament to clients achieving their goals with Cisco at their side.

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Blockchain could be a transformative technology. It's just not money.

American Banker

An initiative in Baltimore to use blockchain tech to track and manage vacant properties is a prime example of how blockchain can help solve stubborn problems, even if it isn't ready to revolutionize the fundamentals of commerce.

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A roadmap for bank leaders to build community trust

ABA Community Banking

More than ever, we must take proactive steps to ensure we are empowering our customers to overcome economic crises and access pathways to prosperity. The post A roadmap for bank leaders to build community trust appeared first on ABA Banking Journal.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Hiding consumers' medical debt from lenders is a terrible idea

American Banker

The CFPB's plan to block medical debt from appearing on credit reports will have damaging unintended consequences, limiting consumer access to both credit and health care.

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ACE Money Transfer partners with HABIBMETRO Bank

The Paypers

UK-based fintech company ACE Money Transfer has partnered with HABIBMETRO Bank to support the use of legal channels to increase remittance inflows to Pakistan.

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Mr. Cooper taps veteran banking exec as president

American Banker

Mike Weinbach, a former Wells Fargo and JPMorgan leader, will replace president Chris Marshall who's expected to retire at the end of this year.

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AEON Bank launches its digital banking services in Malaysia

The Paypers

AEON Bank has obtained approval from the Bank Negara Malaysia and the Minister of Finance to launch its digital banking operations in the region of Malaysia.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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The Missing Cryptoqueen

Tomorrow's Transactions

You’ve probably heard about The Missing Cryptoqueen. It was one of the best podcasts of all time, a BBC series that explored the story of Dr Ruja Ignatova, a Bulgarian-born German entrepreneur who founded a fraudulent cryptocurrency scheme known as OneCoin, which The Times has described as “one of the biggest scams in history”. Since 2017 she has… Continue reading The Missing Cryptoqueen The post The Missing Cryptoqueen first appeared on Consult Hyperion.

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Temenos partners with Deloitte US

The Paypers

Temenos has announced its partnership with Deloitte US in order to accelerate platform modernisation of US banks and financial institutions in the cloud.

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Why Elon Musk's X narrowed its focus to peer-to-peer payments

American Banker

Scrambling to generate revenue, the social media app sees P2P payments as the easiest way to offer its vast base of enrolled consumers other financial services.

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BigCommerce partners with Marketplacer

The Paypers

Open SaaS ecommerce platform for B2C and B2B brands BigCommerce has partnered with Marketplacer , a tech platform for building online marketplaces to help retailers expedite growth.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.