ATM Marketplace

OCTOBER 1, 2024

A recent survey for UK’s Institute for Customer Service found that banks didn't make the cut for good customer service. How can they improve?

Survey 109

Survey 109

Payments Dive

OCTOBER 1, 2024

The Federal Reserve’s interest rate reduction may give the company leeway to offer more consumers 0% interest or a lower APR, Affirm CFO Michael Linford said this week.

Company 395

Company 395

Perficient

OCTOBER 1, 2024

Just before Christmas in 2023, December 23, 2023, to be precise, the Federal Deposit Insurance Corporation (“FDIC”) Board of Directors gave a Christmas gift that was the equivalent of coal in their stocking. Since the 1930s, when the FDIC was founded as part of the New Deal, the black and gold official sign (shown below) displayed at bank branch teller windows has given bank customers confidence that their deposited funds are safe.

FDIC 251

FDIC User Experience Mobile Meeting 251

Payments Dive

OCTOBER 1, 2024

The company added $1.5 billion to a litigation escrow account as it battles a Justice Department lawsuit and ongoing legal case with merchants.

US 195

US Company 195

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Time and time again we tell ourselves and others NOT take action on something that is not "broken." We apply that mindset at home and at work. Sometimes, it doesn’t work out so well. Because when it's truly broken, it's usually an emergency, costs more and causes stress. Join us in this webinar where we share ways where you are able to anticipate your needs, understand benefits that you will get from getting better now instead of later, and relieving your team of tasks that they don't need to be

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TheGuardian

OCTOBER 1, 2024

Exclusive: privacy and rights groups fear government may resurrect Tory plan for mass algorithmic surveillance UK politics live – latest updates Ministers have been warned not to resurrect Conservative plans to tackle welfare fraud by launching mass algorithmic surveillance of bank accounts. Disability rights, poverty, pensioner and privacy groups fear the government is poised to deliver a “snooper’s charter” by using automation and possibly artificial intelligence to crack down on benefit cheat

Fraud 109

Fraud Groups 109

Jack Henry

OCTOBER 1, 2024

Unlock key takeaways from recent cybersecurity attacks to help you reduce the impact of breaches and outages with security awareness, robust incident response, and business continuity.

Security 88

Security Data Fraud Technology 88

ABA Community Banking

OCTOBER 1, 2024

Open communication and education with mindful, real examples are the best steps in demonstrating that scams and fraud can happen to anyone. The post Bank Community Engagement: Protecting teens from financial scammers appeared first on ABA Banking Journal.

Community 98

Community Fraud Examples Community Bank 98

BankBazaar

OCTOBER 1, 2024

On this International Coffee Day, as we breathe in the rich aroma that somehow makes every moment feel a little warmer, it’s hard not to reflect on how deeply coffee has woven itself into our daily lives. What was once just a simple cup in the morning has evolved into something much bigger—it’s a lifestyle, a social ritual, a small indulgence that we don’t think twice about.

Cards 78

Cards Strategy Course Meeting 78

American Banker

OCTOBER 1, 2024

The payment protocol, years in the making, includes more information for transactions, aiding real-time processing, international commerce, risk management and overall accuracy. But it also requires a lot of work.

Risk Management 77

Risk Management Management Payments 77

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Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

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BankInovation

OCTOBER 1, 2024

Citi Ventures is aware and wary of a potential hype cycle relating to AI and aims to avoid investing in overvalued startups. “The over-hype, under-hype cycle is something that happens continuously, and AI has not been immune to that,” Managing Director Luis Valdich told Bank Automation News. “We try to make investment decisions carefully […] The post Fintech funding: Citi Ventures cautious of AI hype appeared first on Bank Automation News.

Fintech 62

Fintech Management Capital 62

American Banker

OCTOBER 1, 2024

The new real-time payments system is being optimized for speed, not necessarily security, requiring the banks participating in the program to exercise a heightened level of vigilance.

Exercises 73

Exercises Fraud System Security 73

The Paypers

OCTOBER 1, 2024

UK-based Nationwide has announced that it completed the acquisition of Virgin Money , with the move allowing the financial institution to augment its offering.

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73

American Banker

OCTOBER 1, 2024

The Federal Reserve has lifted a 2013 order relating to anti-money-laundering compliance issues, including in the megabank's now-defunct Banamex USA unit.

Compliance 78

Compliance Regulation 78

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BankInovation

OCTOBER 1, 2024

Middle-market businesses are tapping AI and automation to expand their operations in the short term. Fifty-four percent of small businesses will integrate some form of AI in the next six months, a 10% year-over-year increase from the fourth quarter of 2023, according to KeyBank’s Middle Market Sentiment report, released last week. Post-pandemic, middle-market businesses had […] The post KeyBank business clients under ‘pressure’ to implement AI appeared first on Bank Automation News.

Operations 57

Operations Marketing Report 57

American Banker

OCTOBER 1, 2024

The scuttled acquisition deal with TD Bank challenged the executive management team at First Horizon to come up with a plan to calm investors' and customers' nerves.

Management 69

Management 69

ABA Community Banking

OCTOBER 1, 2024

Byline Bancorp in Chicago, Mifflinburg Bancorp in Pennsylvania and River Run Bancorp in Massachusetts announce acquisitions. The post Bank acquisitions announced in three states appeared first on ABA Banking Journal.

Pennsylvania 52

Pennsylvania Massachusetts Chicago Community Bank 52

American Banker

OCTOBER 1, 2024

The Federal Reserve's apparent unwillingness to disclose volumetric details about banks' use of its proprietary faster payments network suggests the central bank is hiding something. That something could be the slow death of faster payments as the new normal.

Payments 66

Payments Policies 66

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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ABA Community Banking

OCTOBER 1, 2024

Byline Bancorp in Chicago to buy First Security Bancorp, Mifflinburg Bancorp in Pennsylvania to buy Northumberland Bancorp. The post Bank acquisitions announced in Illinois, Pennsylvania appeared first on ABA Banking Journal.

Pennsylvania 52

Pennsylvania Illinois Chicago Security 52

Cisco

OCTOBER 1, 2024

IT payment solutions offer an alternative source of capital that will not impact a customer’s existing credit lines.

Payments 62

Payments Capital 62

The Paypers

OCTOBER 1, 2024

Australia-based bank ANZ has joined Monetary Authority of Singapore ’s (MAS) Project Guardian to enhance access to tokenized assets in financial markets.

Marketing 60

Marketing 60

TheGuardian

OCTOBER 1, 2024

We were in danger of our chain collapsing as it took so long over the paperwork and we had to find an alternative We recently moved house and wanted to port our Barclays mortgage, but it took so long over the paperwork that our chain looked set to collapse, so we switched to another lender. Despite the delays at its end, Barclays says we still have to pay an early repayment charge (ERC) of more than £13,000.

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55

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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

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The Paypers

OCTOBER 1, 2024

Paybyrd has selected Mangopay as its partner to enhance its omnichannel payment gateway solutions.

Payments 67

Payments 67

American Banker

OCTOBER 1, 2024

Federal Reserve Gov. Lisa Cook called for weighing the costs and benefits of artificial intelligence, and flagged bias and fraud as areas of concern.

Regulation 48

Regulation Fraud Policies Compliance 48

The Paypers

OCTOBER 1, 2024

Neonomics has announced its partnership with digital first financial institution Facit Bank to introduce Open Banking within their invoicing and payments products.

Payments 45

Payments 45

American Banker

OCTOBER 1, 2024

Our annual list of the top five teams in banking.

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78

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Discover the key benefits of portfolio loans and learn how to streamline your lending process with our infographic, "5 Things Lenders Need to Know About Portfolio Loans & Their Documentation." Find out how portfolio loans can maximize borrower potential by consolidating multiple properties under a single loan, reducing paperwork, and lowering closing costs.

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