ATM Marketplace

OCTOBER 1, 2024

A recent survey for UK’s Institute for Customer Service found that banks didn't make the cut for good customer service. How can they improve?

Survey 100

Survey 100

Payments Dive

OCTOBER 1, 2024

The Federal Reserve’s interest rate reduction may give the company leeway to offer more consumers 0% interest or a lower APR, Affirm CFO Michael Linford said this week.

Company 433

Company 433

Perficient

OCTOBER 1, 2024

The buzz around AI’s potential to save time and boost efficiency has led many companies to quickly implement it in the workplace. While administrative functions like HR, legal, and procurement were early adopters, finance initially lagged behind. However, that’s no longer the case. “The adoption of finance AI by finance functions has increased significantly in the past year with 58% using the technology in 2024 – a rise of 21 percentage points from 2023 – according to a s

Survey 221

Survey Data Analytics Maine 221

Payments Dive

OCTOBER 1, 2024

The company added $1.5 billion to a litigation escrow account as it battles a Justice Department lawsuit and ongoing legal case with merchants.

US 395

US Company 395

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

Groups

Perficient

OCTOBER 1, 2024

Just before Christmas in 2023, December 23, 2023, to be precise, the Federal Deposit Insurance Corporation (“FDIC”) Board of Directors gave a Christmas gift that was the equivalent of coal in their stocking. Since the 1930s, when the FDIC was founded as part of the New Deal, the black and gold official sign (shown below) displayed at bank branch teller windows has given bank customers confidence that their deposited funds are safe.

FDIC 193

FDIC User Experience Mobile Meeting 193

BankBazaar

OCTOBER 1, 2024

On this International Coffee Day, as we breathe in the rich aroma that somehow makes every moment feel a little warmer, it’s hard not to reflect on how deeply coffee has woven itself into our daily lives. What was once just a simple cup in the morning has evolved into something much bigger—it’s a lifestyle, a social ritual, a small indulgence that we don’t think twice about.

Cards 147

Cards Strategy Course Meeting 147

Cisco

OCTOBER 1, 2024

IT payment solutions offer an alternative source of capital that will not impact a customer’s existing credit lines.

Payments 118

Payments Capital 118

TheGuardian

OCTOBER 1, 2024

Exclusive: privacy and rights groups fear government may resurrect Tory plan for mass algorithmic surveillance UK politics live – latest updates Ministers have been warned not to resurrect Conservative plans to tackle welfare fraud by launching mass algorithmic surveillance of bank accounts. Disability rights, poverty, pensioner and privacy groups fear the government is poised to deliver a “snooper’s charter” by using automation and possibly artificial intelligence to crack down on benefit cheat

Fraud 110

Fraud Groups 110

ABA Community Banking

OCTOBER 1, 2024

Open communication and education with mindful, real examples are the best steps in demonstrating that scams and fraud can happen to anyone. The post Bank Community Engagement: Protecting teens from financial scammers appeared first on ABA Banking Journal.

Community 98

Community Fraud Examples Community Bank 98

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Cisco

OCTOBER 1, 2024

IT payment solutions offer an alternative source of capital that will not impact a customer’s existing credit lines.

Payments 97

Payments Capital 97

Jack Henry

OCTOBER 1, 2024

Unlock key takeaways from recent cybersecurity attacks to help you reduce the impact of breaches and outages with security awareness, robust incident response, and business continuity.

Security 88

Security Data Fraud Technology 88

American Banker

OCTOBER 1, 2024

The payment protocol, years in the making, includes more information for transactions, aiding real-time processing, international commerce, risk management and overall accuracy. But it also requires a lot of work.

Risk Management 87

Risk Management Management Payments 87

The Paypers

OCTOBER 1, 2024

UK-based Nationwide has announced that it completed the acquisition of Virgin Money , with the move allowing the financial institution to augment its offering.

73

73

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

American Banker

OCTOBER 1, 2024

Our annual list of the top five teams in banking.

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78

The Paypers

OCTOBER 1, 2024

Paybyrd has selected Mangopay as its partner to enhance its omnichannel payment gateway solutions.

Payments 68

Payments 68

American Banker

OCTOBER 1, 2024

The Federal Reserve has lifted a 2013 order relating to anti-money-laundering compliance issues, including in the megabank's now-defunct Banamex USA unit.

Compliance 78

Compliance Regulation 78

BankInovation

OCTOBER 1, 2024

Citi Ventures is aware and wary of a potential hype cycle relating to AI and aims to avoid investing in overvalued startups. “The over-hype, under-hype cycle is something that happens continuously, and AI has not been immune to that,” Managing Director Luis Valdich told Bank Automation News. “We try to make investment decisions carefully […] The post Fintech funding: Citi Ventures cautious of AI hype appeared first on Bank Automation News.

Fintech 61

Fintech Management Capital 61

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Capital

American Banker

OCTOBER 1, 2024

The new real-time payments system is being optimized for speed, not necessarily security, requiring the banks participating in the program to exercise a heightened level of vigilance.

Exercises 77

Exercises Fraud System Security 77

The Paypers

OCTOBER 1, 2024

Australia-based bank ANZ has joined Monetary Authority of Singapore ’s (MAS) Project Guardian to enhance access to tokenized assets in financial markets.

Marketing 60

Marketing 60

American Banker

OCTOBER 1, 2024

Zions Bancorp.'s core systems team has spent more than a decade transforming the digital system that acts as the hub for all deposit and loan accounts at the bank.

System 74

System 74

TheGuardian

OCTOBER 1, 2024

We were in danger of our chain collapsing as it took so long over the paperwork and we had to find an alternative We recently moved house and wanted to port our Barclays mortgage, but it took so long over the paperwork that our chain looked set to collapse, so we switched to another lender. Despite the delays at its end, Barclays says we still have to pay an early repayment charge (ERC) of more than £13,000.

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58

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

American Banker

OCTOBER 1, 2024

The scuttled acquisition deal with TD Bank challenged the executive management team at First Horizon to come up with a plan to calm investors' and customers' nerves.

Management 69

Management 69

BankInovation

OCTOBER 1, 2024

Middle-market businesses are tapping AI and automation to expand their operations in the short term. Fifty-four percent of small businesses will integrate some form of AI in the next six months, a 10% year-over-year increase from the fourth quarter of 2023, according to KeyBank’s Middle Market Sentiment report, released last week. Post-pandemic, middle-market businesses had […] The post KeyBank business clients under ‘pressure’ to implement AI appeared first on Bank Automation News.

Operations 57

Operations Marketing Report 57

American Banker

OCTOBER 1, 2024

The commercial bank team worked together to grow the bank's commercial business during a challenging year.

National 69

National 69

ABA Community Banking

OCTOBER 1, 2024

Byline Bancorp in Chicago, Mifflinburg Bancorp in Pennsylvania and River Run Bancorp in Massachusetts announce acquisitions. The post Bank acquisitions announced in three states appeared first on ABA Banking Journal.

Pennsylvania 52

Pennsylvania Massachusetts Chicago Community Bank 52

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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