Tue.Jan 30, 2024

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PayPal to cut 9% of workforce to bolster efficiency

Payments Dive

The digital payments company plans to cut about 2,500 jobs, according to multiple news reports, shrinking the company as it seeks to jump-start profitable growth.

Report 243
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Driving Innovation: Inside Perficient’s Risk and Regulatory Center of Excellence

Perficient

Our success at Perficient emanates from the dedication of our team. We take immense pride in recognizing that our committed individuals propel innovation and drive change within our industry. Every voice within our organization holds significance, none more so than Carolyn Lee , a Project Manager (PM) in our Financial Services business unit and a leader in Perficient’s Risk and Regulatory Center of Excellence (CoE).

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NY may drive out BNPL firms: attorneys

Payments Dive

If the state’s buy now, pay later legislation passes, new requirements piling on additional compliance burdens may lead some providers to pull their operations in New York, attorneys said.

New York 221
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Bank IT Spending – Use These Metrics to Improve Performance

South State Correspondent

Times are tough. Banks are under pressure to find ways to increase earnings against a backdrop of slower increases in earning assets and quickly rising deposit and credit costs. As such, bank budgets have come under scrutiny. We recently conducted a small sample poll, and out of 21 banks, budgets were down an average of 14% for this year. Marketing and technology (IT) are two budgets that have taken the most significant hit.

Capital 195
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Payments regulation and legislation abound in 2024

Payments Dive

Payments players can expect this year to be heavy with regulatory and legislative moves, both at the federal and state levels.

More Trending

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Pardon the Disruption: Self-checkout needs a better strategy, not just better tech

Payments Dive

Contrary to recent reports, grocers aren’t pulling machines from their stores in droves. But they know there’s significant work to be done to improve the experience and reduce shrink.

Strategy 195
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5 reasons your financial institution should attend the ThinkBIG 2024 conference

Abrigo

Why you'll want to register for the ThinkBIG conference Recommended by your peers at other financial institutions, the ThinkBIG conference hosted by Abrigo fosters networking and professional development. Get your ticket now for ThinkBIG, an industry-leading learning and networking event. REGISTER Takeaway 1 Banking and compliance professionals rely on ThinkBIG to elevate their understanding of industry shifts and regulatory pressures.

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“True Lender Act” Bill Proposed in Maryland

CFPB Monitor

Maryland has joined the ranks of states considering legislation that would codify elements of “true lender” theory in an effort to impose federally preempted state licensing requirements and rate caps on loans to Maryland residents. House Bill 254 (HB 254), introduced on January 10, 2024 in the Maryland House of Delegates, would add Subtitle 15 – the “True Lender Act” – to Title 12 (Credit Regulations) of the Maryland Commercial Law.

Maryland 148
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Next level AI: Quantum AI

BankInovation

Graphics processing units on today’s computers can only hold so much capacity — and financial institutions are looking to quantum computing to process ever-growing data sets and turbocharge AI.

Analytics 127
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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DOJ Settles with Patriot Bank for Redlining in Memphis

CFPB Monitor

The Department of Justice (DOJ) announced that Patriot Bank (Patriot or Bank) has agreed to pay $1.9 million to resolve allegations that the Bank engaged in a pattern or practice of redlining majority-Black and Hispanic neighborhoods in Memphis, Tennessee from 2015 to at least 2020, in violation of the Fair Housing Act (FHA) and the Equal Credit Opportunity Act (ECOA).

Memphis 125
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Podcast: AI, RPA, fraud detection, data sharing enhancements in 2024

BankInovation

Technology and innovations advanced in leaps and bounds in 2023, including enhancements to AI, the introduction of generative AI and investment in data analytics.

Fraud 121
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Bank buys raise questions about the ‘credit union difference’

ABA Community Banking

Credit unions are swallowing up tax-paying banks at an alarming rate, using the tax break lawmakers granted them to serve people of modest means. Following a record 16 credit union bank buys announced in 2022, credit unions’ share of total bank purchases hit an all-time high last year. The post Bank buys raise questions about the ‘credit union difference’ appeared first on ABA Banking Journal.

Taxes 115
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How AI delivers improved kiosk, ATM operations

ATM Marketplace

With AI, ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also detect potential attacks, either physical or software.

ATM 112
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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HSBC fined £57m over ‘serious’ deposit protection failings

TheGuardian

Regulator says bank failed to properly implement Financial Services Compensation Scheme Business live – latest updates HSBC has been fined £57m by the Bank of England’s financial stability arm for failing to protect customer deposits in the event of a banking collapse. It is the second-highest fine imposed by the Bank’s Prudential Regulation Authority (PRA) and reflects the seriousness of the failings, the watchdog said.

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Eliminate Invoice Processing Issues with Document AI

Jack Henry

Manual – it's a word that business owners and factors are attempting to erase not only from their businesses but also their lips! Manual efforts create human errors that cost time and money. For years, much of the financing industry has relied on manual methods, but as technology advances, so must the industry.

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Bank of America dives into data to stay competitive in B2B payments

American Banker

The institution is investing more in analytics as it faces pressure from rival banks and fintechs using automation to attract cost-conscious treasurers.

America 83
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The Rise of Gen Z and Its Impact on Business and Buying Power

William Mills

According to Insider Intelligence, Gen Z now makes up 27% of the United States population. While this generation can be broadly defined, it often encompasses those born between the years of 1997 and 2012. This would make the oldest members of the population around 26-years-old. A common misconception is that Gen Z are teenagers and children, and while some are, a large majority of the population are well within adulthood.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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New York AG sues Citibank over allegedly lax defenses against fraud

American Banker

The megabank failed to adequately protect and reimburse customers who were victims of wire-transfer fraud, according to a lawsuit by the New York Attorney General. Citi said that it follows all relevant laws and regulations.

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Class Actions Are Testing the Limits of California Consumers’ “Right to Gripe”

CFPB Monitor

On September 9, 2014, then-Governor Jerry Brown of California signed into law Assembly Bill No. 2365. The law, which went into effect in January of 2015, prohibits contracts for the sale or lease of consumer goods from including a provision waiving the consumer’s right “to make any statement regarding the seller or lessor or its employees or agents, or concerning the goods or services.”.

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How challenger bank Upgrade grew during a dismal 2023

American Banker

The neobank doubled its membership to five million consumers and hired 200 people last year. Founder and CEO Renaud Laplanche explains how it fared during a time when many fintechs struggled.

Fintech 78
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BNY Mellon launches Virtual Account-Based Solutions

The Paypers

US-based BNY Mellon has introduced Virtual Account-Based Solutions, enhancing clients’ cash management with improved access, control, and reporting for global treasurers.

US 45
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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California banks to combine in $234 million 'merger of equals'

American Banker

The deal involving Southern California Bancorp and California BanCorp, expected to close in the third quarter, would form a $4.6 billion-asset lender with a footprint spanning San Diego, Greater Los Angeles and the San Francisco Bay Area.

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bunq to expand in the UK

The Paypers

Netherlands-based neobank bunq has announced its plan to expand in the region of the UK, after submitting an application for an EMI licence in the area.

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PayPal to cut around 2,500 jobs as rivals snag market share

American Banker

PayPal, which employed around 29,900 workers at the end of 2022, announced a similar round of cuts last January.

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Themis launches its services in Saudi Arabia

The Paypers

UK-based financial crime platform Themis has announced the expansion of its financial crime risk management cloud service hosted in Saudi Arabia.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.