Tue.Oct 10, 2023

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The fraud triangle: What it is and how to apply it to your customers

Abrigo

Use the fraud triangle to prevent fraud at your institution The concept of the fraud triangle is frequently used in business, accounting, and criminology. How can you put it to use at your financial institution? Would you like other articles like this in your inbox? Takeaway 1 The fraud triangle concept describes three factors that, when combined, incentivize a person to commit fraud.

Fraud 195
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What 3 retailers’ approach to crypto says about the market

Payments Dive

Pacsun, GameStop and Tag Heuer have all introduced crypto activations in recent years as the payment option grew in popularity.

Retail 447
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4 Ways to evaluate your loan review department’s effectiveness

Abrigo

Loan review issues include staffing challenges and training. Last year's 2022 Loan Review Survey by Abrigo found these four common challenges in effective loan review. Review the 2023 Loan Review Survey results with experts and get their take on emerging trends and best practices register for Webinar Takeaway 1 Effective loan review requires experienced staff, well-organized outsourcing, or a combination of the two.

Training 195
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Fiserv among MOVEit cyberattack victims

Payments Dive

The payment processor recently notified one of its customers, Flagstar Bank, that it was entangled in a May cyberattack that’s affected more than 2,000 organizations.

Payments 293
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Examining industries: The importance of industry analysis for financial institutions

Abrigo

How industry analysis can improve your credit risk management Understanding your customers' businesses leads to better loan pricing, structure, and risk management. You might also like this webinar series, "Tackling common credit risk questions during challenging times." WATCH WEBINARS Takeaway 1 All businesses perform industry analysis, but financial institutions in particular must know their customers' competitive landscape.

Analysis 195

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Four ways to evaluate your loan review department’s effectiveness

Abrigo

Loan review issues include staffing challenges and training. Last year's 2022 Loan Review Survey by Abrigo found these four common challenges in effective loan review. Review the 2023 Loan Review Survey results with experts and get their take on emerging trends and best practices register for Webinar Takeaway 1 Effective loan review requires experienced staff, well-organized outsourcing, or a combination of the two.

Training 195
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Banking at the intersection of mission and opportunity

ABA Community Banking

Julieann Thurlow, ABA’s 2023-24 chair, unites financial inclusion and financial innovation. The post Banking at the intersection of mission and opportunity appeared first on ABA Banking Journal.

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Are You Prepared to Tackle Fraud Threats as Payments Innovation Exposes Security Weaknesses?

Jack Henry

The Big Picture While real-time payments are driving speed and innovation and consumers are taking advantage of enhanced ease of use, immediate funds transfers, and frictionless experiences – so are fraudsters.

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Bringing hospitality back to banking

ATM Marketplace

A panel at the Bank Customer Experience Summit discussed how banks can bring hospitality back for customers.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Merchants shouldn't count on the CCCA to meaningfully lower their costs

American Banker

The promises made by supporters of the Credit Card Competition Act don't account for all of the ways in which it could actually increase the cost of doing business.

Cards 85
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Understanding Credit Card Balance Transfers

BankBazaar

If you’re carrying a hefty balance on a high-interest Credit Card, consider whether a Credit Card balance transfer is a smart move to help you save money and pay down your debt more efficiently. Credit Cards are powerful financial tools that offer convenience and flexibility, but they can also lead to high-interest debt if not managed wisely. If you’re carrying a hefty balance on a high-interest Credit Card, a Credit Card balance transfer could be a smart move to help you save money

Cards 78
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PayPal's stablecoin: Who are the early adopters?

American Banker

PYUSD has been slow out of the gate, but crypto firm BitPay and gaming company Xsolla are providing an early look at how the asset can be used.

Company 83
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Talking Money: Exploring Funny Financial Phrases

BankBazaar

Discover the surprising origins and meanings behind phrases like “Cash Cow,” “Bring Home The Bacon,” “Gravy Train,” and more. Ready to delve into the contemporary relevance of these phrases in the realm of personal finance? Over time, our monetary systems have evolved from using livestock as currency to relying on modern forms like debit and Credit Cards , as well as UPI.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Community banks warn about rates, economy and capital rules

American Banker

Lenders at an American Bankers Association conference this week railed against proposed regulatory requirements they argue could drive up costs, curb credit availability and ultimately hurt borrowers in already fragile economic times.

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NatWest adds 3 cloud providers to tech stack

BankInovation

NatWest has integrated three cloud providers into its tech stack since July. As the $890 billion bank based in Edinburgh, Scotland, looks to move its operations to the cloud, it spent $10.8 million on technology in the first half of 2023 while its operating expenses jumped 13.

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USAA wins another remote-deposit patent victory, this time over Truist

American Banker

Truist Bank has agreed to pay licensing fees to USAA for the use of mobile-check-deposit technology that USAA says it invented.

Mobile 81
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Instant Financial augments access to wages with new app

The Paypers

Instant Financial has launched upgrades to its employee payments platform, with a new mobile app and mobile wallet functionality for Apple, Google, and Samsung Wallet.

Samsung 67
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Podcast: Tech can help access client feedback, monitor engagement

BankInovation

Financial institutions are implementing technology throughout the customer experience, including account opening, servicing and even transactions, but banks also need to know if clients are having problems navigating digital offerings.

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Embracing fintech led to trouble for one small bank. So did the aftermath.

American Banker

Blue Ridge Bank in Virginia changed course after its rapid growth in the fintech partnership business landed it in hot water. But the path back to a traditional community banking model is also proving to be bumpy.

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UnionPay partners with TripLink

The Paypers

Global payment network UnionPay has partnered with financial technology company TripLink to launch its Virtual Commercial Card in Singapore.

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More sale-leasebacks predicted for banks after Atlantic Union deal

American Banker

Other banks likely will follow the lead of the Richmond, Virginia, company and tap the equity in their branch networks as alternative sources of capital grow more costly, experts say.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Quant launches key management solution for blockchain transactions

The Paypers

Blockchain for finance pioneer Quant has launched a bank-grade key management solution to make blockchain-based transactions more secure.

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Bank of America's wrong-way rate bet hurts Moynihan's growth pledge

American Banker

The biggest laggard among the US banking giants, BofA's investments earn less than its closest rivals, and the stock is the group's worst performer by far.

America 41
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Tebi introduces Tap-to-Pay on iPhone in the Netherlands

The Paypers

Tebi , a startup providing entrepreneurs with tools to better manage their businesses, has announced a cash register platform to introduce Tap-to-Pay in the Netherlands.

Tools 41
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FDIC proposes stricter governance guidelines for regional banks

American Banker

The Federal Deposit Insurance Corp. issued a proposal requiring larger banks to implement a three-line-of-defense risk management model and increased board independence in response to observed weaknesses in corporate governance during past financial crises and recent bank failures.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.