Thu.Oct 19, 2023

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Ideas To Improve Your Bank’s Brand Value Proposition

South State Correspondent

If you want to know if your bank has an alignment problem, ask ten co-workers, ”What is your bank’s brand value proposition? If 80% or more say close to the same thing – that is fantastic, and you are likely in the top 1% of bank performance. If 60% of your co-workers say the same thing, move on, as that is good enough not to prioritize bank alignment.

Branding 195
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Fed’s Bowman urges ‘responsible innovation’

Payments Dive

Federal Reserve Governor Michelle Bowman said the U.S. already has a “safe and efficient payment system” that could be disrupted by CBDCs or stablecoins.

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Abrigo awarded best loan origination software & best anti-money laundering software by G2

Abrigo

Abrigo has been awarded a G2 “Leader” badge award for its loan origination and anti-money laundering solutions. Along with these recognitions, Abrigo won “Best Support” and “Easiest to Do Business With” badges for its loan origination platform. What is a G2 award, and why is Abrigo so proud of this win? G2 is the world’s largest and most trusted tech marketplace where users can discover, review, and manage software.

Software 222
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Discover considers internal, external CEO candidates

Payments Dive

The card issuer is searching for a replacement after former CEO Roger Hochschild resigned abruptly in August.

Cards 243
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Cybersecurity Awareness Month: How financial institutions can stay safe and secure online

Abrigo

Ideas for educating and promoting cybersecurity in October Cybersecurity Awareness Month is an opportunity for banks and credit unions to promote online safety and take steps to reduce cyber risks. You might also like this whitepaper: "Protecting banking customers starts with you." DOWNLOAD Takeaway 1 Cybersecurity Awareness Month, in its 20th year, highlights the shared responsibility of everyone to safeguard their digital data and assets.

Online 222

More Trending

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The granular origins of exchange-rate fluctuations

BankUnderground

Simon Lloyd, Daniel Ostry and Balduin Bippus How much capital flows move exchange rates is a central question in international macroeconomics. A major challenge to addressing it has been the difficulty identifying exogenous cross-border flows, since flows and exchange rates can evolve simultaneously with factors like risk sentiment. In this post, we summarise a staff working paper that resolves this impasse using bank-level data capturing the external positions of UK-based global intermediaries

Capital 132
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Visa’s chairman heads for exit

Payments Dive

When Al Kelly leaves the board in January, the company’s lead independent director, John Lundgren, is expected to become Visa’s new chairman.

Company 221
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Greta Thunberg joins second climate protest in London this week

TheGuardian

Undeterred after being charged over separate demonstration, Thunberg joined fossil fuel activists outside JP Morgan in Canary Wharf UK politics live – latest updates Business live – latest updates Greta Thunberg has taken part in climate protests in London for the second time this week, protesting outside the JP Morgan headquarters in Canary Wharf. Apparently undeterred after being arrested and subsequently charged with a public order offence after a protest on Tuesday, the Swedish campaigner jo

Company 112
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Square adds generative AI tools for sellers

Payments Dive

The point-of-sale provider's latest features include menu and website copy generators, which are designed to automate operations and increase efficiency.

Tools 195
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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“Can” and “Will”: Turning Intentions into Actions

Realwired Appraisal Management Blog

I know you can run a world-class appraisal department…but will you? Can you focus on your health, get a business coach, or take an amazing vacation? I know you can, but will you? Once you see this distinction, it’s everywhere.

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Live from Jack Henry™ Connect 2023 - Day 4

Jack Henry

We took our “final lap” today at the Indiana Convention Center and hope you’ve enjoyed your time with us, because we’ve loved coming together with you to form connections in Indy.

Indiana 88
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Federal Reserve considering revisions to debit card interchange fees

CFPB Monitor

The Board of Governors of the Federal Reserve (FRB) is holding an open meeting on October 25, 2023 to discuss proposed revisions to the Board’s debit interchange fee cap contained in Regulation II, which implemented the Durbin Amendment. For large issuers (with $10 billion or more in assets), Section 235.3(a) of Regulation II requires an issuer to charge interchange fees that are “reasonable and proportional to the cost incurred by the issuer with respect to the electronic debit transaction”

Cards 88
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Why U.S. fintechs favor Singapore as a crypto payments hub

American Banker

Ripple, Coinbase and Circle all received licenses to operate under the nation's stablecoin regulations, which offer more clarity than American rules do.

Fintech 87
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Franken-finance: Piecing Together A Budget That Won’t Scare You!

BankBazaar

In personal finance, budgeting is often viewed as a necessary but daunting task. For many, the very idea of creating a budget conjures up images of endless spreadsheets, complex formulas, and a whole lot of number crunching. But what if we told you that budgeting doesn’t have to be terrifying? Just like Dr. Frankenstein pieced together his monster, we’ll assemble a budget that’s not only manageable but also a vital tool for achieving your financial goals.

Tools 78
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This week’s podcast episode: Understanding the Credit Card Competition Act a/k/a Durbin 2.0

CFPB Monitor

Our special guest is Zarik Khan, Founder and Managing Director of Finsolute Advisors. Congress is now considering whether to enact the CCCA, a bill that would require credit card issuers with assets over $100 billion to include at least two possible network processors on each card. We first look at the roles of the various parties involved in a typical transaction in which a consumer makes a purchase from a merchant using a credit card. .

Cards 78
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Loan Growth KPIs Lenders Aren’t Discussing but Should Be

Gonzobanker

Could lending performance data be the secret to limitless growth? Most lenders have a decent handle on their data—at least, the data they know. However, many lenders struggle with accessing additional data that can help them get more loans and increase penetration in certain loan products. And because current data is frequently siloed, lenders who are unable to “read between the lines” of the data miss out on the ability to identify tangible outcomes.

Data 78
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California ends automatic stays of litigation when orders denying motions to compel arbitration are appealed

CFPB Monitor

Currently, California trial court proceedings are automatically stayed when a party appeals an order denying a motion to compel arbitration. However, on October 10, 2023, Governor Newsom signed California Senate Bill No. 365 (SB365) into law. Effective January 1, 2024, SB365 will amend California Code of Civil Procedure Section 1294 to state that “the perfecting of such an appeal [of an order denying a motion to compel arbitration] shall not automatically stay any proceedings in the trial cou

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Truist moves speedily to implement its $750 million cost-cutting plan

American Banker

Six weeks after unveiling a broad restructuring plan, the North Carolina bank said it has already taken several steps to lower expenses, and that various cost-reduction initiatives are on parallel paths.

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CFPB enters into consent order with remittance transfer provider

CFPB Monitor

The Consumer Financial Protection Bureau announced that it has entered into a Consent Order with Chime Inc., a nonbank fintech company, to settle alleged violations of the Electronic Fund Transfer Act (EFTA), Subpart B of Regulation E (Remittance Transfer Rule), and the Consumer Financial Protection Act (CFPA). The Consent Order requires Chime to refund approximately $1.4 million in fees to consumers and pay a $1.5 million civil money penalty to the CFPB. .

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Intuit Introduces QuickBooks Bill Pay

The Paypers

US-based Intuit has announced the launch of QuickBooks Bill Pay, in order to expand its money platform and deliver B2B payments with AP automation to small businesses.

US 73
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Truist looks to save $750M

BankInovation

Truist Financial continues its effort to save $750 million as the bank prioritizes efficiency and eliminates redundancies. The savings are to be addressed by: $300 million in reductions, $250 million in organizational alignment and $200 million in rationalizing technology spend, according to today’s earnings presentation. No specific examples of reductions were provided by the bank.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Ameris Bancorp agrees to pay $9 million in redlining settlement with DOJ

American Banker

The Department of Justice alleged that Ameris failed to open a single bank branch or provide home loans in minority neighborhoods in Jacksonville, Florida. Attorney General Merrick Garland said that many similar redlining investigations are currently underway.

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Discover invests in tech, advanced analytics in Q3

BankInovation

Discover Financial Services continues to invest in technology and advanced analytics within customer service, originations, risk and compliance, fraud detection and application processes. During the third quarter of 2023, the financial institution spent $149 million on information processing, an increase of 20% year over year, according to the its earnings presentation.

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Cyber Attack on Payments: $3.5T Global Cost | OpenAI Eyes $86B Valuation | Australia’s $11B Tokenization Savings

Bussman Advisory

This week’s must-know stories in the FinTech, AI and Digital Asset space: Payments system cyber attack could cost the world $3.5 trillion OpenAI is in talks to sell shares at $86 billion valuation Reserve Bank Australia: tokenization could save US$11 billion annually in Australia Plus, 9 more exclusive stories to help you stay ahead of the curve!

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Fifth Third tech spend rises 8% YoY

BankInovation

Fifth Third Bank is modernizing its platform to better serve clients while cutting costs amid uncertain macroeconomic conditions.

Fintech 69
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.