Credit card complaints jumped 38% last year: CFPB
Payments Dive
APRIL 3, 2024
The Consumer Financial Protection Bureau received 70,000 card-related complaints from consumers last year, according to a report last week.
Wed.Apr 03, 2024
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Two Perficient Colleagues Quoted in Forrester Report on Emerging Insurance Technologies
Perficient
APRIL 3, 2024
Insurers are constantly striving to improve their operations, provide better experiences for customers, and minimize risks. Perficient insurance experts were interviewed for Forrester’s report, “ The Top Emerging Technologies In Insurance, 2024 ,” and discussed technologies expected to emerge in the insurance industry over the next five years, considering them now, and in the short-term, medium-term, and long-term future.
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PayPal pursues pricing power
Payments Dive
APRIL 3, 2024
The digital payments pioneer aims to increase pricing for its services to boost profitable growth under a new management team.
Flow of funds and the UK real economy
BankUnderground
APRIL 3, 2024
Laura Achiro, Gerry Gunner and Neha Bora A flow of funds framework is a way of understanding and tracking the movement of financial assets between different sectors of the economy. This blog specifically analyses UK corporate and household sectoral flows from 2000 to the present and highlights how this framework can reveal useful trends and signals for policymakers about the real economy.
Fall In Love With the Month-End Close
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
Treasury Prime, Narmi partner to offer FedNow service
Payments Dive
APRIL 3, 2024
The partnership aims to simplify and accelerate the adoption of FedNow by small and medium-sized financial institutions in Treasury Prime’s network.
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Citizens streamlines with Blend ahead of falling interest rates
BankInovation
APRIL 3, 2024
Citizens Bank is expanding its use of cloud-based banking platform Blend to offer bank customers easier access to credit through the tech provider’s credit card solution.
Citi asks judge to toss NY AG's 'imaginative' wire-fraud lawsuit
American Banker
APRIL 3, 2024
Letitia James, the New York state attorney general, sued Citigroup and argued it should be liable for fraud cases involving consumer wire transfers. But Citi said the AG's view would bring about a "sea change in banking law.
Transactions: Epic River completes integration with Finastra LaserPro
BankInovation
APRIL 3, 2024
Lending-as-a-Service platform Epic River has integrated Finastra’s loan documentation system LaserPro into its platform to give customers a place to send the additional borrower information being collected.
Credit Unions Can Win Big With Small Business Banking
Jack Henry
APRIL 3, 2024
Credit unions of the past were laser-focused on their target market, quietly growing their base.
5 Ways You Can Win Faster with Gen AI in Sales
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
TD Bank Group announces multiyear relationship with Google
American Banker
APRIL 3, 2024
TD moved its automated trading service to the cloud, in the hopes of new levels of efficiency and computational power.
Stuck in the middle: Addressing the gap in senior housing with financial solutions.
PopularBank
APRIL 3, 2024
As the youngest baby boomers approach retirement, the number of retirees in the United States keeps growing, with many of them retiring as middle-income seniors. A study from the University of Chicago found the number of retirees within that segment will nearly double in the next 10 years. More than half of them will not be able to afford the yearly costs of $60,000 for assisted living rent and other expenses.
Be Seen With Search Engine Advertising
Image Works Direct
APRIL 3, 2024
Welcome to the world of online everything! This is where your audience is, so this is where you go to be seen.
Barr: Liquidity pressure has eased; agencies eyeing unrealized losses, CRE
American Banker
APRIL 3, 2024
Federal Reserve Vice Chair Michael Barr Wednesday discussed regulators' ongoing concerns over banks' unrealized losses and commercial real estate values — particularly in the office sector.
The Role of Automation in Commercial Lending
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Inside Capital One’s Auto Lending Innovation Machine
The Financial Brand
APRIL 3, 2024
This article Inside Capital One’s Auto Lending Innovation Machine appeared first on The Financial Brand. Putting Capital One auto loan power into a mobile app is just one of the ways Sanjiv Yajnik and his teams have shaken up banking. This article Inside Capital One’s Auto Lending Innovation Machine appeared first on The Financial Brand.
CFPB's Rohit Chopra warns of 'creep of consolidation' in bank M&A
American Banker
APRIL 3, 2024
The federal agency's director said Wednesday that regulators were working to refocus bank merger evaluations on community impact.
Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny
The Financial Brand
APRIL 3, 2024
This article Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny appeared first on The Financial Brand. If your bank is adopting more and more AI tools, don't put off developing and using an institution-wide policy to control usage and risks. This article Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny appeared first on The Financial Brand.
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