Wed.Apr 03, 2024

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Credit card complaints jumped 38% last year: CFPB

Payments Dive

The Consumer Financial Protection Bureau received 70,000 card-related complaints from consumers last year, according to a report last week.

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Two Perficient Colleagues Quoted in Forrester Report on Emerging Insurance Technologies

Perficient

Insurers are constantly striving to improve their operations, provide better experiences for customers, and minimize risks. Perficient insurance experts were interviewed for Forrester’s report, “ The Top Emerging Technologies In Insurance, 2024 ,” and discussed technologies expected to emerge in the insurance industry over the next five years, considering them now, and in the short-term, medium-term, and long-term future.

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PayPal pursues pricing power

Payments Dive

The digital payments pioneer aims to increase pricing for its services to boost profitable growth under a new management team.

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Flow of funds and the UK real economy

BankUnderground

Laura Achiro, Gerry Gunner and Neha Bora A flow of funds framework is a way of understanding and tracking the movement of financial assets between different sectors of the economy. This blog specifically analyses UK corporate and household sectoral flows from 2000 to the present and highlights how this framework can reveal useful trends and signals for policymakers about the real economy.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Treasury Prime, Narmi partner to offer FedNow service

Payments Dive

The partnership aims to simplify and accelerate the adoption of FedNow by small and medium-sized financial institutions in Treasury Prime’s network.

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Transactions: Epic River completes integration with Finastra LaserPro

BankInovation

Lending-as-a-Service platform Epic River has integrated Finastra’s loan documentation system LaserPro into its platform to give customers a place to send the additional borrower information being collected.

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Stuck in the middle: Addressing the gap in senior housing with financial solutions.

PopularBank

As the youngest baby boomers approach retirement, the number of retirees in the United States keeps growing, with many of them retiring as middle-income seniors. A study from the University of Chicago found the number of retirees within that segment will nearly double in the next 10 years. More than half of them will not be able to afford the yearly costs of $60,000 for assisted living rent and other expenses.

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Citizens streamlines with Blend ahead of falling interest rates

BankInovation

Citizens Bank is expanding its use of cloud-based banking platform Blend to offer bank customers easier access to credit through the tech provider’s credit card solution.

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Citi asks judge to toss NY AG's 'imaginative' wire-fraud lawsuit

American Banker

Letitia James, the New York state attorney general, sued Citigroup and argued it should be liable for fraud cases involving consumer wire transfers. But Citi said the AG's view would bring about a "sea change in banking law.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Credit Unions Can Win Big With Small Business Banking

Jack Henry

Credit unions of the past were laser-focused on their target market, quietly growing their base.

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TD Bank Group announces multiyear relationship with Google

American Banker

TD moved its automated trading service to the cloud, in the hopes of new levels of efficiency and computational power.

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Be Seen With Search Engine Advertising

Image Works Direct

Welcome to the world of online everything! This is where your audience is, so this is where you go to be seen.

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Barr: Liquidity pressure has eased; agencies eyeing unrealized losses, CRE

American Banker

Federal Reserve Vice Chair Michael Barr Wednesday discussed regulators' ongoing concerns over banks' unrealized losses and commercial real estate values — particularly in the office sector.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Inside Capital One’s Auto Lending Innovation Machine

The Financial Brand

This article Inside Capital One’s Auto Lending Innovation Machine appeared first on The Financial Brand. Putting Capital One auto loan power into a mobile app is just one of the ways Sanjiv Yajnik and his teams have shaken up banking. This article Inside Capital One’s Auto Lending Innovation Machine appeared first on The Financial Brand.

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CFPB's Rohit Chopra warns of 'creep of consolidation' in bank M&A

American Banker

The federal agency's director said Wednesday that regulators were working to refocus bank merger evaluations on community impact.

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Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny

The Financial Brand

This article Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny appeared first on The Financial Brand. If your bank is adopting more and more AI tools, don't put off developing and using an institution-wide policy to control usage and risks. This article Washington, Banks & AI: Here’s How to Get Ready for More Scrutiny appeared first on The Financial Brand.