Thu.Feb 29, 2024

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Top 6 Trends for the Banking Industry in 2024

Perficient

This blog was co-authored by Perficient’s Chief Strategist and banking expert: Scott Albahary A slowing global economy, coupled with a divergent economic landscape, poses challenges for the banking industry in 2024. Driven by technological advancements, regulatory changes, and shifting consumer preferences, the banking industry must evolve and respond accordingly.

Trends 221
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Fiserv ponders M&A

Payments Dive

CEO Frank Bisignano declined to comment Wednesday on a potential acquisition of Shift4, but would like to see Fiserv make more purchases that further its digital capabilities.

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1Q 2024 Commercial Relationship Credit and Pricing Trends

South State Correspondent

Since our last update on pricing and credit HERE , commercial loan pricing trends for the first quarter of 2024 continue to be driven by the perceived increase in credit risk, tighter credit supply and banks’ need for wider margins. This article provides an update on pricing trends driven by our Loan Command aggregated community bank data and highlights some commercial loan insights that can improve bank performance.

Trends 195
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Green Dot faces Fed’s proposed consent order

Payments Dive

The digital bank set aside $20 million to cover a potential penalty stemming from compliance risk management issues predating the company’s current management.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Scale Matters … But Smart Matters More

Gonzobanker

While growth and scale are helpful, bank leaders need to dive deeper into enterprise performance data to uncover the smart efficiency opportunities. Well folks, they’re back—the cries from the rooftops, in the media and at conferences that “Scale Matters” in our consolidating and technically transforming banking industry. A recent round of bank merger announcements and the marquee Capital One/Discover deal illustrate this mantra’s popularity.

Tools 139

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This week’s podcast episode: How the Consumer Financial Protection Bureau can advance the use of artificial intelligence in consumer financial services

CFPB Monitor

Our special guest is Brad Blower, Principal and Founder of Inclusive-Partners LLC, and author of a recent blog post titled “The CFPB Has An Opportunity to Greatly Advance the Ethical and Non-Discriminatory Use of AI in Financial Services and Should Take It.” We first discuss the lack of clear guidance from the CFPB on the non-discriminatory use of AI and the possible reasons for the CFPB’s apparent reticence to provide more specific guidance. .

Lending 117
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Treasury Department to develop financial inclusion strategy

Payments Dive

The department is considering how to measure and improve financial inclusion across payments and other financial services.

Strategy 170
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Banks unite to tackle AI risks with cybersecurity guidance

American Banker

A consortium of banks focused on cybersecurity has published a series of white papers aimed at navigating the challenges and opportunities of AI in the financial sector.

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Appellate court upholds $21 million judgment against for-profit college regarding unfair competition and false advertising claims

CFPB Monitor

On February 20, 2024, the California Court of Appeal largely affirmed an eight-figure judgment against Ashford University (“Ashford”), an on-line, for-profit college, and its parent company, Zovio, Inc. (formerly Bridgepoint Education) for violations based on false and misleading statements to prospective students. Ashford and Zovio had not challenged the trial court’s liability determination, but sought review and reduction of the penalty awarded in that action.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Investor cancels capital infusion for Republic First

American Banker

Citing missed deadlines for an annual meeting and key regulatory filing, the Norcross-Braca group has called off a plan to invest $35 million in the Philadelphia bank.

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Quantum tech can increase trading speed by 15% to 20%

BankInovation

Quantum tech provider Quantum Dice has developed hardware to make financial services operations faster and more efficient. The Oxford, U.K.-based company’s hardware can increase the accuracy in statistical modeling, speeding processes like trading activities and risk assessment by 15% to 20%, Annika Moslein, technical project manager at Quantum Dice, told Bank Automation News Feb.

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Klarna's AI does the work of 700 people. What's that really mean?

American Banker

The Swedish lender says the use of generative AI hasn't affected headcount. But it has also said previously that AI would impact its own hiring decisions.

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5 questions with … ING’s Marco Eijsackers

BankInovation

ING Bank’s Marco Eijsackers, is head of CIO office, where he is focused on developing and deploying emerging technologies within the $967 billion bank’s operations.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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NYCB's woes grow as CEO's exit and new disclosures spook investors

American Banker

The turmoil at New York Community Bancorp resumed Thursday with the departure of CEO Thomas Cangemi. The embattled regional bank, which also recorded a $2.4 billion goodwill impairment charge and disclosed other new problems, saw its share price plunge.

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New York Community Bank shares plummet after $2.4bn earnings hit

TheGuardian

Chief executive of embattled bank steps down after company reports ‘material weaknesses’ in internal controls New York Community Bancorp (NYCB) came under fresh pressure on Wall Street after reporting “material weaknesses” in its internal controls, booking a $2.4bn hit to earnings and replacing its chief executive. Shares in the bank tumbled 19% in after-hours trading on Thursday, extending its extraordinary rout on the stock market.

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House panel advances bill challenging SEC crypto custody guidance

American Banker

In a 31 to 20 vote, the House Financial Services Committee voted to advance a resolution disapproving of a Securities and Exchange Commission accounting bulletin that banks say would undercut their ability to custody crypto.

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Visa partners with Checkbook

The Paypers

US-based all-in-one push payments platform Checkbook has announced its collaboration with Visa , aiming to expedite disbursements to businesses, institutions, and individuals.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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West Virginia treasurer warns new banks of ESG-based blacklisting

American Banker

Six financial institutions may be placed on West Virginia's restricted list if they are found "boycott" the fossil fuel industry, Riley Moore said.

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Stay Ahead of Evolving Threats with Managed Security Services.

ATM Marketplace

Read how Diebold Nixdorf's team of specialists use state-of-the-art tools and process to maximize security seamlessly and cost efficiently across your network, with real time attack detection and alerting, 24/7.

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Surveys show lack of consumer trust in banks' AI

American Banker

Research from J.D. Power found that bank customers are most concerned about letting AI move money on their behalf or place a barrier between them and their money.

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Gain From Market-Leading ATM Availability

ATM Marketplace

Discover how financial institutions combining DN Series and DN Availability Management Solutions powered by Diebold Nixdorf's data intelligence ensure their self-service ATM channel offers market-leading availability to their customers.

ATM 48
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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The Basel endgame rule could undermine US financial stability

American Banker

The proposed capital rule risks driving borrowers away from the traditional banking industry and into the arms of shadow banks, whose support during stressful times can be fleeting.

US 53
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Unlock the Self-Service Opportunity with As-a-Service Solutions

ATM Marketplace

Explore how leveraging Diebold Nixdorf ATM managed services can help elevate customer experience, ensure always on security and compliance, increase revenue and reduce total cost of ownership.

ATM 48
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TD chief vows to fix AML problem, but is short on details

American Banker

The Toronto bank has been under investigation by U.S. and Canadian supervisors for alleged shortcomings in anti-money-laundering compliance. CEO Bharat Masrani pledged "comprehensive enhancements" but declined to pinpoint the exact fixes and their costs.

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Treasury Prime launches new Bank-Direct initiatives

The Paypers

US-based software company Treasury Prime has launched its Bank-Direct product to accelerate embedded banking offerings for banks and financial institutions.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.