Wed.Feb 28, 2024

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Morgan Stanley Supercharged Its Customer Journey. Learn How at Adobe Summit 2024!

Perficient

Adobe Summit 2024 is right around the corner, and we’re excited to sit down with the executive director of marketing applications at Morgan Stanley Dorothy Joseph on March 27 at 11:30 A.M PST at The Grand Lux Café in The Palazzo. Perficient’s Jay Jackson, director of Adobe Digital Marketing and CDP, will host a fireside chat with Joseph about the global financial services leader’s successful journey to consolidate and optimize the Adobe Experience Platform.

Analytics 465
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Discover deal may trigger more competition

Payments Dive

The merger at least raises the possibility that there won’t be two card networks that dominate the future of tokenized transactions, writes one fintech lawyer.

Fintech 397
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Perficient Interviewed for Forrester: The Future Of Insurance

Perficient

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. The imperative for transformation has never been clearer, and this is highlighted in Forrester’s report, The Future Of Insurance. Embracing Change The report states, “The business of insurance is in a heightened state of transformation…,” and insurance leaders must proactively “…change their business models, products, and processes over the com

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Capital One tackles Discover compliance issues

Payments Dive

Capital One is betting the resolution of Discover’s compliance issues will take longer and cost more than expected, Capital One CEO Richard Fairbank said.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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FTC warns “quietly changing” privacy policies may be an unfair or deceptive practice

CFPB Monitor

The FTC published guidance warning companies that “[i]t may be unfair or deceptive for a company to adopt more permissive data practices—for example, to start sharing consumers’ data with third parties or using that data for artificial intelligence (AI) training—and only inform consumers of this change through a surreptitious, retroactive amendment to its terms of service or privacy policy.” .

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Nominations open for Bank Customer Experience 2024 Awards

ATM Marketplace

Nominations are officially open for the 2024 Bank Customer Experience Awards, which will be presented at the jointly held Bank Customer Experience Summit and Interactive Customer Experience Summit from Sept. 9 to 11 in Charlotte, North Carolina.

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CFPB revises supervisory appeals process

CFPB Monitor

The CFPB has revised its internal supervisory appeals process for institutions seeking to appeal a compliance rating or an adverse material finding. The revisions became effective immediately upon publication in the Federal Register on February 22, 2024. As an initial matter, the revised appeals process references the “Supervision Director” rather than the “Associate Director” (for supervision, enforcement, and fair lending). .

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Jeremy Hunt to announce UK government sale of NatWest shares

TheGuardian

State’s one-third share in the bank, now worth about £6.7bn, is left over from the 84% holding taken during the 2008 financial crisis The UK government will look to raise as much as £3bn-£4bn from selling a chunk of its shares in NatWest bank to the public in a measure expected to be announced by the chancellor in his budget next week. Jeremy Hunt said in his autumn statement last year that he would “explore options” for a retail offering of part of the state’s remaining one-third share in the b

Retail 92
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New York DFS Issues Guidance on Climate Change Risks for Financial Institutions

CFPB Monitor

On December 21, 2023, the New York Department of Financial Services (“DFS”) published guidance (the Guidance) to assist regulated institutions in assessing and managing their climate-related financial and operational risks. This is a follow up to DFS’s previous letter published in October 2020, which highlighted the impact of risks from climate change on its regulated institutions.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Anchorage Digital launches institutional self-custody wallet

American Banker

The San Francisco-based technology company says its new product, Porto, will let investors securely trade more than 200 currencies using multilayered approval systems and biometric credentials.

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What bank execs are saying about embedded finance

BankInovation

LONDON — Will embedded finance technology usher in a new era of banking, or is the impact of the technology overblown? Bank executives from ClearBank, Deutsche Bank and Raiffeisen Digital Bank weighed in at FinovateEurope this week. ClearBank Head of Embedded Banking Paul Staples at $3.

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UK government in talks with brokers to help market NatWest shares to public

TheGuardian

Ministers are exploring possible options for selling down stake in bank to retail investors Business live – latest updates The UK government is understood to be in talks with brokers including AJ Bell and Hargreaves Lansdown to help it market shares in NatWest to retail investors as it explores possible options for selling down its stake in the bank.

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Canadian transactions: RBC acquisition of HSBC Canada set to close March 28

BankInovation

Royal Bank of Canada’s deal to acquire HSBC Canada for $10 billion, announced in November, is expected to close on March 28. The bank announced last quarter that conversion activities would likely begin April 1, according to an RBC release.

Retail 79
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Cash stuffing versus girl maths: how do people budget in a digital world?

BankUnderground

Zahra Damji and Eleanor Hammerton The best purchases in life are free. How’s that possible, you ask? Well, pay with cash of course! The idea that anything bought with cash is free because the money is spent when you make the withdrawal, not when you make the purchase, is one example of the TikTok phenomenon #girlmath. This belief, which is not gender or age specific, contradicts headlines that suggest people are switching to cash to help them with budgeting.

Survey 68
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National Bank of Canada prioritizes cost management in Q1

BankInovation

National Bank of Canada focused on cost management and overall efficiency as it boosted tech spend and pulled back on headcount in the first quarter of 2024. Tech spend grew 3.6% year over year to $CA259 million ($190 million) for the quarter ended Jan.

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Green Dot sets aside $20 million after draft AML order from Fed

American Banker

The Austin, Texas, bank and fintech says the Federal Reserve has proposed a consent order that would require it to strengthen compliance shortcomings, including anti-money-laundering controls.

Austin 81
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Mastercard launches new Open Banking product

The Paypers

Mastercard has announced the launch of its new Open Banking programme, aimed to optimise the debit and prepaid digital account opening experience for US clients.

US 73
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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The budding promise of tokenization in banking

American Banker

Large global banks are experimenting with tokenization to make complex transactions faster, efficient and more auditable.

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Beyond Transactions: Viewing Customers as Partners

Realwired Appraisal Management Blog

“What’s the one thing I can do today that will make you twice as happy with us?” At Realwired, we’re asking that question. As a Chief Appraiser, ask these questions to your customer. For fee appraisers, send your bank customers this e-mail: “Thank you so much for being a customer.

US 59
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Samsung may add payments to smart ring, Amazon gets a license in India

American Banker

Samsung has launched the Galaxy Ring, a wearable device that might support Samsung Pay, while Amazon has received a payment aggregator license in India.

Samsung 81
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PayU GPO launches self-onboarding tool for Peruvian SMEs

The Paypers

Online payment service provider PayU GPO has launched a self-onboarding tool to support Peruvian small and medium enterprises (SMEs).

Tools 68
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The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

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20 bank M&A deals with the largest target asset volume in 2023

American Banker

The top five bank M&A deals had a combined target asset volume of more than $480 billion

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Gold ATM delivers gold-backed currency

ATM Marketplace

Jorge Fernandez of Genesis Coin talks about the new Gold ATM in a live product demo.

ATM 74
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What's on deck for American Banker's Payments Forum?

American Banker

Will AI erase jobs? How can you jumpstart a stagnant career? And what's the latest with real-time transaction processing? The industry's top executives will gather on March 27 and 28 in Hollywood, Florida, to dive into these issues and many others.

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Klarna discusses USD 20 billion IPO

The Paypers

AI-enabled global payment provider and shopping assistant Klarna has proceeded with its strategy for a potential US listing for a valuation of USD 20 billion.

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Confronting the Change Challenge

Change is difficult, whether in our private or work life. However, without change, growth and learning are difficult not to mention keeping up with the market and staying competitive. We have all worked for or ourselves are the bosses that prefer to keep the status quo. We will discuss how to address the "change challenge" to enable you to be a changemaker and a graceful recipient of change.